A
Anonymous
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- Thread starter
- #11
Catch 22
Well, I bit the bullet today and TRIED to report a compatibility problem between DirectX and Remote Desktop. As far as I'm concerned they are both Microsoft products, each individually fully supported in XP, and therefore they d**n well ought to work together.
So, I went to Microsoft and was advised that my XP was delivered installed on my Thinkpad T-40 so I had to call IBM. So, I called IBM --- and I think you know what comes next --- IBM says "we can't fix XP problems you'll have to call Microsoft." Catch-22. Which is exactly the response I expected (my mother didn't raise any stupid children and I've been in the IT business for a long, long time).
I'm on the phone with IBM now and they are 'escalating' the problem to the next level of tech support. This is the level where Catch-22 is spelled using all caps CATCH-22. This is also the level just before the one where the problem report goes in the trashcan.
Frustrating but ...
Well, I bit the bullet today and TRIED to report a compatibility problem between DirectX and Remote Desktop. As far as I'm concerned they are both Microsoft products, each individually fully supported in XP, and therefore they d**n well ought to work together.
So, I went to Microsoft and was advised that my XP was delivered installed on my Thinkpad T-40 so I had to call IBM. So, I called IBM --- and I think you know what comes next --- IBM says "we can't fix XP problems you'll have to call Microsoft." Catch-22. Which is exactly the response I expected (my mother didn't raise any stupid children and I've been in the IT business for a long, long time).
I'm on the phone with IBM now and they are 'escalating' the problem to the next level of tech support. This is the level where Catch-22 is spelled using all caps CATCH-22. This is also the level just before the one where the problem report goes in the trashcan.
Frustrating but ...