need to uninstall tv server application. wish to keep the rest of mepo intact? (1 Viewer)

elevenblocked

Portal Member
March 22, 2011
8
0
Home Country
United States of America United States of America
need to uninstall tv server client application because i am getting howhelper error i believe is related to tv server app via hauppauge colossus card i have. i installed tv server before and i attempted uninstall it never would fully unstall it got stuck at the last process when i selected full , i believe.

which of the 3 choices do i select?
 

mm1352000

Retired Team Member
  • Premium Supporter
  • September 1, 2008
    21,544
    8,236
    Home Country
    New Zealand New Zealand
    Hi

    The HCWHelper error has nothing to do with TV Server - it is to do with the MediaPortal client. Have you set up a Hauppauge remote in MediaPortal configuration?

    mm
     

    mm1352000

    Retired Team Member
  • Premium Supporter
  • September 1, 2008
    21,544
    8,236
    Home Country
    New Zealand New Zealand
    Okay

    The problem will go away if you uninstall IR32.exe, which is the Hauppauge remote software with the icon that sits in your system tray area. If you use the Hauppauge remote for other stuff then you should set it up in MediaPortal with the idea being that MediaPortal needs to know about the remote so that it can avoid fighting with Hauppauge's software...
     

    Users who are viewing this thread

    Top Bottom