NEWBIE - Digital Satellite Card not found (1 Viewer)

[tubamanandy]

Just downloaded MediaPortal for the first time - its picked up my dual terrestrial DVT/DVT2 card but hasnt picked up my
dual DVS/DVS2 card.
Any ideas what I have done wrong or is there patch to sort this ?

I THINK my card is a TBS 8920 TS capture card - it works fine with Windows Media Center but MediaPOrtal dosnt seem to like it. I'm running Windows 8.1 by the way and just about to upgrade to Windows 10

Thanks

 

[mm1352000]

Hello and welcome

If it's a TBS tuner it should be picked up fine, no patch required.

Can you please use our watchdog tool option 3 ("export...") to grab a zip of the relevant log files and system information, then post/attach the zip file here?

Regards,
mm

 

[tubamanandy]

I've done Option 3 but where does it put the log file ?[DOUBLEPOST=1440198332][/DOUBLEPOST]Found it...hopefully

 

[mm1352000]

Found it...hopefully

Yep, that's the one. Looking now. Will get back to you in a few minutes.

 

[tubamanandy]

Cheers

 

[mm1352000]

MediaPortal's TV Server won't pick up tuners that Windows isn't aware of.
According to the details you provided, Windows is only aware of the following tuners:

BDA Source Filters:
TBS 6280 DVBT/T2 Tuner A,0x00200000,1,1,ksproxy.ax,6.03.9600.17415
TBS 6280 DVBT/T2 Tuner B,0x00200000,1,1,ksproxy.ax,6.03.9600.17415

In other words, Windows thinks you have one TBS 6280 card which has 2 DVB-T/T2 (digital terrestrial) tuners.
There's absolutely no sign of satellite tuners.

If you're certain that you have a second card then I'd try rebooting the PC, checking Windows device manager etc. Until you can get Windows to recognise it, MediaPortal won't see it.

 

[tubamanandy]

I can see it in Device Manager (below) and I know its there with a cable attached:-

 

[mm1352000]

Hmmm, I don't think the driver is installed correctly. That "Devline" thing is actually meant to be part of the TBS 8920, and shouldn't be there. Please try reinstalling the TBS 8920 driver.

 

[tubamanandy]

Ok, thanks[DOUBLEPOST=1440201061][/DOUBLEPOST]You solved the problem - was a faulty driver.....unsure how long its NOT been working.

Thanks again