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MediaPortal 1
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General Support
No sound, one channel (added logs)
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<blockquote data-quote="Nordfinn" data-source="post: 1285679" data-attributes="member: 145794"><p>I am running 1.29 Pre-release on Windows 10 Pro. I use MP only to watch TV through my Hauppauge tuner card. I am suddenly getting audio only in the left channel, and only in MediaPortal (in all other programs audio is fine). Also, if I preview a channel in TV Server Configuration, I get both audio channels, but then not if I then watch the same channel with MP. I downloaded WinTV and tested, and audio works fine through it. So not a hardware problem. I've checked are rechecked, and Windows balance controls, general and for MP, are set correctly. Very mysterious. I did an "optional" Windows 10 update yesterday (the only thing I can think of that might be different the last few days).</p><p></p><p>Any ideas? Thanks much, N.</p><p></p><p><strong>Edit:</strong> Attached are logs from MP WatchDog. I reinstalled MP 1.29 pre-release, but same story: I have stereo audio in TV Server Configuration, but only the left channel when I open MP.</p><p></p><p><strong>Further edit:</strong> The problem may have dated from the same day I updated optional Windows 10 update KB5004296.. One of the matters the update supposedly addresses: "Addresses an issue that incorrectly routes some audio channels when streaming using certain fixed channel layouts."</p><p></p><p>Also, I reverted to MP 1.28; same problem.</p><p></p><p><strong>And a yet further edit: </strong>I uninstalled the optional Windows update. Problem persists.</p><p></p><p>Hope someone can help on this. Thanks, N.</p></blockquote><p></p>
[QUOTE="Nordfinn, post: 1285679, member: 145794"] I am running 1.29 Pre-release on Windows 10 Pro. I use MP only to watch TV through my Hauppauge tuner card. I am suddenly getting audio only in the left channel, and only in MediaPortal (in all other programs audio is fine). Also, if I preview a channel in TV Server Configuration, I get both audio channels, but then not if I then watch the same channel with MP. I downloaded WinTV and tested, and audio works fine through it. So not a hardware problem. I've checked are rechecked, and Windows balance controls, general and for MP, are set correctly. Very mysterious. I did an "optional" Windows 10 update yesterday (the only thing I can think of that might be different the last few days). Any ideas? Thanks much, N. [B]Edit:[/B] Attached are logs from MP WatchDog. I reinstalled MP 1.29 pre-release, but same story: I have stereo audio in TV Server Configuration, but only the left channel when I open MP. [B]Further edit:[/B] The problem may have dated from the same day I updated optional Windows 10 update KB5004296.. One of the matters the update supposedly addresses: "Addresses an issue that incorrectly routes some audio channels when streaming using certain fixed channel layouts." Also, I reverted to MP 1.28; same problem. [B]And a yet further edit: [/B]I uninstalled the optional Windows update. Problem persists. Hope someone can help on this. Thanks, N. [/QUOTE]
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MediaPortal 1
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