[solved] Not finding channels on scan (1 Viewer)

charlietangogo

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August 1, 2015
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Hi
We currently use WMC for TV and movies, and knowing windows 10 will no longer support WMC, I would like to use MediaPortal again (used it some years ago).

My problem is that after installing, when I try to scan for channels nothing is found. I know the cards work fine because WMC is operating ok and all the channels are there. I also tried out ArgusTV before deciding on MediaPortal, and managed to successfully scan all the local channels on it.

I have made sure that I followed the hybrid card configuration instructions. I have uninstalled ArgusTV along with XBMC to eliminate any potential conflicts there. I have also disabled WMC thinking that it may be locking up the tuner cards. Still no go :(

Log files attached, hopefully I'm over looking something simple? or I'm missing a step? I can not understand why the cards work fine with WMC and Argus and not with MediaPortal. Anyone had a similar issue?
 

mm1352000

Retired Team Member
  • Premium Supporter
  • September 1, 2008
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    Hello and welcome back :)

    What country/region are you scanning?
    Are you sure that MediaPortal has the correct frequencies for that country/region?

    Regards,
    mm
     

    charlietangogo

    New Member
    August 1, 2015
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    Hi, I'm in Australia. Region is QLD-Gold Coast
    I am assuming the frequencies are correct, good point though, I'll check on that.
     

    charlietangogo

    New Member
    August 1, 2015
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    Hi mm
    Thank you for pointing me in this direction, I've had some success after selecting "Australia-All Regions Safe" instead of "QLD-Gold Coast".

    Seems the pre-set Gold Coast list is incorrect on MediaPortal, for me at least (northern end of the Gold Coast).

    Here is the MediaPortal TV Server failed scan result;
    Gold Coast scan - failed.jpg

    Here is the Gold Coast digital TV frequency list (found at http://ozdigitaltv.com/transmitters/QLD/576-Mount-Tamborine );
    Gold Coast - digital TV frequencies table.jpg

    and here is the successful Media Portal scan (that resulted in the 36 expected channels);
    All Regions Safe scan - success.jpg

    Thanks again
     

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