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<blockquote data-quote="optx" data-source="post: 422127" data-attributes="member: 82956">I contacted Nokia Customer Care but i dont know what i should think about it (them). I told them that i have a .vcfg file that normaly makes 3 different files on my phone and made that before the update on my N96 too. First answer : Take out your Battery and your Sim, wait 2 minutes and put it back in and see if it works.If that doesnt help, use the code we have here for you to format your phone memory..... I did so (again) and results are the same, my phone memory still is the old one. All the progs. i have set by my own are still here and the last email i got was here to so looks like nothing happend. I told them the resutls and the next answer was : Make a phone update. (This would be the 3. update with the new firmware) Gonna tell them tomorrow that this did not help too.&nbsp; I hope that what i found will help me to erase the 'brain' of my N96. There is a way to update the phone without the Nokia Software. I will test this tomorrow and report what happend .</blockquote>

[QUOTE="optx, post: 422127, member: 82956"] I contacted Nokia Customer Care but i dont know what i should think about it (them). I told them that i have a .vcfg file that normaly makes 3 different files on my phone and made that before the update on my N96 too. First answer : Take out your Battery and your Sim, wait 2 minutes and put it back in and see if it works.If that doesnt help, use the code we have here for you to format your phone memory..... I did so (again) and results are the same, my phone memory still is the old one. All the progs. i have set by my own are still here and the last email i got was here to so looks like nothing happend. I told them the resutls and the next answer was : Make a phone update. (This would be the 3. update with the new firmware) Gonna tell them tomorrow that this did not help too. I hope that what i found will help me to erase the 'brain' of my N96. There is a way to update the phone without the Nokia Software. I will test this tomorrow and report what happend . [/QUOTE]

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