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<blockquote data-quote="mm1352000" data-source="post: 1144268" data-attributes="member: 82144">Hello and welcome Steve <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />If you could take the time to share a little more detail then we may be able to help.First, what kind of signals are you trying to receive?<ul>
<li data-xf-list-type="ul">RF/coax</li>
<li data-xf-list-type="ul">s-video</li>
<li data-xf-list-type="ul">composite</li>
</ul>What is the tuner plugged into?<ul>
<li data-xf-list-type="ul">aerial</li>
<li data-xf-list-type="ul">cable feed</li>
<li data-xf-list-type="ul">set top box</li>
<li data-xf-list-type="ul">other (please specify)</li>
</ul>Which version of Windows are you using?<ul>
<li data-xf-list-type="ul">XP</li>
<li data-xf-list-type="ul">Vista</li>
<li data-xf-list-type="ul">7</li>
<li data-xf-list-type="ul">8</li>
<li data-xf-list-type="ul">other (please specify)</li>
</ul>Which if any software have you installed in order to have MediaPortal recognise the tuner?<ul>
<li data-xf-list-type="ul">nothing - it just showed up</li>
<li data-xf-list-type="ul">software from Dell (please post a link)</li>
<li data-xf-list-type="ul">other (please specify)</li>
</ul>Finally, please follow this procedure:<ol>
<li data-xf-list-type="ol">Open TV Server configuration.</li>
<li data-xf-list-type="ol">Go to the general section.</li>
<li data-xf-list-type="ol">Ensure log level is set to &quot;debug&quot;. If not:<ol>
<li data-xf-list-type="ol">Change to debug.</li>
<li data-xf-list-type="ol">Go to the manual control section.</li>
<li data-xf-list-type="ol">Click stop service... then start service.</li>
</ol></li>
<li data-xf-list-type="ol">Perform a full channel scan.</li>
<li data-xf-list-type="ol">After the scan completes, click &quot;open log directory&quot; in the top left corner.</li>
<li data-xf-list-type="ol">Zip all the files in that folder.</li>
<li data-xf-list-type="ol">Post/attach the zip file in this thread.</li>
</ol>Thanks,mm</blockquote>

[QUOTE="mm1352000, post: 1144268, member: 82144"] Hello and welcome Steve :) If you could take the time to share a little more detail then we may be able to help. First, what kind of signals are you trying to receive? [LIST] [*]RF/coax [*]s-video [*]composite [/LIST] What is the tuner plugged into? [LIST] [*]aerial [*]cable feed [*]set top box [*]other (please specify) [/LIST] Which version of Windows are you using? [LIST] [*]XP [*]Vista [*]7 [*]8 [*]other (please specify) [/LIST] Which if any software have you installed in order to have MediaPortal recognise the tuner? [LIST] [*]nothing - it just showed up [*]software from Dell (please post a link) [*]other (please specify) [/LIST] Finally, please follow this procedure: [LIST=1] [*]Open TV Server configuration. [*]Go to the general section. [*]Ensure log level is set to "debug". If not: [LIST=1] [*]Change to debug. [*]Go to the manual control section. [*]Click stop service... then start service. [/LIST] [*]Perform a full channel scan. [*]After the scan completes, click "open log directory" in the top left corner. [*]Zip all the files in that folder. [*]Post/attach the zip file in this thread. [/LIST] Thanks, mm [/QUOTE]

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