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Problem in getting Philips SRM 7500 to work
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<blockquote data-quote="mar74" data-source="post: 251767" data-attributes="member: 60176"><p>I can confirm that there is indeed problems with the Philips SRM-7500 remote, or the RF USB dongle to be a little more precise. As soon as the USB dongle is attached to the computer, MediaPortal crashes during startup. MediaPortal Configuration program also crashes. I have found other users with the same problem:</p><p></p><p><a href="https://forum.team-mediaportal.com/installation-configuration-support-53/problem-philips-srm7500-remote-mp-wont-start-36061/" target="_blank">https://forum.team-mediaportal.com/installation-configuration-support-53/problem-philips-srm7500-remote-mp-wont-start-36061/</a></p><p></p><p></p><p>I am using XP Professional, SP2, and MediaPortal 0.2.3.0</p><p></p><p>Mediaportal.log:</p><p></p><p>2008-04-04 17:31:24.562500 [Info.][MPMain]: opening tvdatabase</p><p>2008-04-04 17:31:24.562500 [Info.][MPMain]: tvdatabase opened</p><p>2008-04-04 17:31:24.578125 [Info.][MPMain]: GUITVCropManager: Started</p><p>2008-04-04 17:31:24.593750 [Info.][MPMain]: Loading references from C:\Program\MediaPortal\Skin\BlueTwo Wide\references.xml</p><p>2008-04-04 17:31:24.593750 [Info.][MPMain]: original skin size:1366x768</p><p>2008-04-04 17:31:24.796875 [Info.][MPMain]: xml:C:\Program\MediaPortal\Skin\BlueTwo Wide\tvOSD.xml image id:350 width:0 height:0 gfx:-</p><p>2008-04-04 17:31:24.859375 [Info.][MPMain]: MusicDatabase: Opening database</p><p>2008-04-04 17:31:24.859375 [Info.][MPMain]: MusicDatabase: Database opened</p><p>2008-04-04 17:31:24.937500 [Info.][MPMain]: xml:C:\Program\MediaPortal\Skin\BlueTwo Wide\videoOSD.xml image id:350 width:0 height:0 gfx:-</p><p>2008-04-04 17:31:24.937500 [Info.][MPMain]: Load plugins from : C:\Program\MediaPortal\Plugins\windows\Dialogs.dll</p><p>2008-04-04 17:31:24.937500 [Info.][MPMain]: Assembly Version : 0.2.3.0</p><p>2008-04-04 17:31:24.968750 [Info.][MPMain]: Load plugins from : C:\Program\MediaPortal\Plugins\windows\XihSolutions.DotMSN.dll</p><p>2008-04-04 17:31:24.968750 [Info.][MPMain]: Assembly Version : 2.0.1.15051</p><p>2008-04-04 17:31:24.968750 [Info.][MPMain]: Main: Loading windowmanager</p><p>2008-04-04 17:31:24.968750 [Info.][MPMain]: Main: Resizing windowmanager</p><p>2008-04-04 17:31:24.968750 [Warn.][MPMain]: GraphicContext: NO screen calibration file found for resolution 720x557!</p><p>2008-04-04 17:31:24.968750 [Info.][MPMain]: GraphicContext: MP will render at 25 FPS, use animations=False</p><p>2008-04-04 17:31:25.109375 [Info.][MPMain]: TexturePacker: Loaded C:\Program\MediaPortal\Cache\BlueTwo Wide\packedgfx20.png texture:2048x2048 miplevels:1</p><p>2008-04-04 17:31:25.109375 [Info.][MPMain]: TexturePacker: fontengine add texure:199</p><p>2008-04-04 17:31:25.109375 [Info.][MPMain]: Main: Initializing windowmanager</p><p>2008-04-04 17:31:25.250000 [Info.][MPMain]: TexturePacker: Loaded C:\Program\MediaPortal\Cache\BlueTwo Wide\packedgfx21.png texture:2048x2048 miplevels:1</p><p>2008-04-04 17:31:25.250000 [Info.][MPMain]: TexturePacker: fontengine add texure:198</p><p>2008-04-04 17:31:25.250000 [Info.][MPMain]: Main: Activating windowmanager</p><p>2008-04-04 17:31:25.296875 [Info.][MPMain]: Main: Initialized skin</p><p>2008-04-04 17:31:25.296875 [Info.][MPMain]: Main: DX9 size: 720x557</p><p>2008-04-04 17:31:25.296875 [Info.][MPMain]: Main: Video RAM left: 696320 KByte</p><p>2008-04-04 17:31:25.312500 [Info.][6]: Commandprocessor: Starting</p><p>2008-04-04 17:31:25.312500 [Info.][MPMain]: Recorder: start</p><p>2008-04-04 17:31:25.453125 [Info.][MPMain]: TexturePacker: Loaded C:\Program\MediaPortal\Cache\BlueTwo Wide\packedgfx22.png texture:2048x2048 miplevels:1</p><p>2008-04-04 17:31:25.453125 [Info.][MPMain]: TexturePacker: fontengine add texure:196</p><p>2008-04-04 17:31:25.484375 [Info.][MPMain]: MAP: using default mappings for DirectInput</p><p>2008-04-04 17:31:25.531250 [Info.][MPMain]: DirectInputHandler: error in InitDeviceList</p><p>2008-04-04 17:31:25.531250 [Info.][MPMain]: Det gjordes ett försök att läsa eller skriva till skyddat minne. Detta indikerar ofta att annat minne är skadat.</p><p>2008-04-04 17:31:25.531250 [Info.][MPMain]: Exception : System.OutOfMemoryException: Ett undantagsfel av typen System.OutOfMemoryException inträffade.</p><p>2008-04-04 17:31:25.531250 [Info.][MPMain]: Exception :Ett undantagsfel av typen System.OutOfMemoryException inträffade.</p><p>2008-04-04 17:31:25.531250 [Info.][MPMain]: site :</p><p>2008-04-04 17:31:25.531250 [Info.][MPMain]: source :</p><p>2008-04-04 17:31:25.531250 [Info.][MPMain]: stacktrace:</p><p>2008-04-04 17:31:25.531250 [Info.][MPMain]: MediaPortal stopped due 2 an exception Ett undantagsfel av typen System.OutOfMemoryException inträffade. </p><p>2008-04-04 17:31:25.546875 [Info.][MPMain]: Main: MediaPortal done</p><p>2008-04-04 17:31:25.546875 [Info.][MPMain]: MediaPortal: Unhandled exception occured</p><p></p><p></p><p>Configuration.log:</p><p></p><p>2008-04-04 17:56:24.359375 [Info.][Config Main]: Thumbs: MediaPortal is using average thumbnails</p><p>2008-04-04 17:56:24.359375 [Info.][Config Main]: Create new standard setup</p><p>2008-04-04 17:56:24.453125 [Info.][Config Main]: SettingsForm constructor</p><p>2008-04-04 17:56:24.500000 [Info.][3]: Version: Application 0.2.3.0</p><p>2008-04-04 17:56:24.718750 [Info.][Config Main]: Loading localised Strings - Path: C:\Program\MediaPortal\Language Culture: en Language: English Prefix: True</p><p>2008-04-04 17:56:24.734375 [Info.][Config Main]: Loading strings file: strings_en.xml</p><p>2008-04-04 17:56:24.859375 [Info.][Config Main]: add project section</p><p>2008-04-04 17:56:24.890625 [Info.][Config Main]: add general section</p><p>2008-04-04 17:56:24.890625 [Info.][Config Main]: add skins section</p><p>2008-04-04 17:56:25.015625 [Info.][Config Main]: add DVD section</p><p>2008-04-04 17:56:25.031250 [Info.][Config Main]: add DVD codec section</p><p>2008-04-04 17:56:25.031250 [Info.][Config Main]: add DVD player section</p><p>2008-04-04 17:56:25.031250 [Info.][Config Main]: add DVD postprocessing section</p><p>2008-04-04 17:56:25.046875 [Info.][Config Main]: add movie section</p><p>2008-04-04 17:56:25.046875 [Info.][Config Main]: add movie shares section</p><p>2008-04-04 17:56:25.062500 [Info.][Config Main]: add movie extensions section</p><p>2008-04-04 17:56:25.062500 [Info.][Config Main]: add movie database section</p><p>2008-04-04 17:56:25.093750 [Info.][Config Main]: add movie views section</p><p>2008-04-04 17:56:25.109375 [Info.][Config Main]: add movie player section</p><p>2008-04-04 17:56:25.109375 [Info.][Config Main]: add movie postprocessing section</p><p>2008-04-04 17:56:25.109375 [Info.][Config Main]: add music section</p><p>2008-04-04 17:56:25.140625 [Info.][Config Main]: add music shares section</p><p>2008-04-04 17:56:25.140625 [Info.][Config Main]: add music extensions section</p><p>2008-04-04 17:56:25.140625 [Info.][Config Main]: add music database section</p><p>2008-04-04 17:56:25.156250 [Info.][Config Main]: MusicDatabase: Opening database</p><p>2008-04-04 17:56:25.156250 [Info.][Config Main]: using sqlite 3.4.2</p><p>2008-04-04 17:56:25.156250 [Info.][Config Main]: MusicDatabase: Database opened</p><p>2008-04-04 17:56:25.156250 [Info.][Config Main]: add music views section</p><p>2008-04-04 17:56:25.156250 [Info.][Config Main]: add music sort section</p><p>2008-04-04 17:56:25.171875 [Info.][Config Main]: add music import section</p><p>2008-04-04 17:56:25.203125 [Info.][Config Main]: add music dsp section</p><p>2008-04-04 17:56:25.234375 [Info.][Config Main]: add music asio section</p><p>2008-04-04 17:56:25.234375 [Info.][Config Main]: add pictures section</p><p>2008-04-04 17:56:25.234375 [Info.][Config Main]: add pictures shares section</p><p>2008-04-04 17:56:25.234375 [Info.][Config Main]: add pictures extensions section</p><p>2008-04-04 17:56:25.234375 [Info.][Config Main]: add radio section</p><p>2008-04-04 17:56:25.250000 [Info.][Config Main]: add radio stations section</p><p>2008-04-04 17:56:25.250000 [Info.][Config Main]: add television section</p><p>2008-04-04 17:56:25.265625 [Info.][Config Main]: add tv capture cards section</p><p>2008-04-04 17:56:25.265625 [Info.][Config Main]: add tv channels section</p><p>2008-04-04 17:56:25.281250 [Info.][Config Main]: add tv channel groups section</p><p>2008-04-04 17:56:25.312500 [Info.][Config Main]: add tv program guide section</p><p>2008-04-04 17:56:25.328125 [Info.][Config Main]: add tv recording section</p><p>2008-04-04 17:56:25.343750 [Info.][Config Main]: add tv postprocessing section</p><p>2008-04-04 17:56:25.359375 [Info.][Config Main]: add tv teletext section</p><p>2008-04-04 17:56:25.359375 [Info.][Config Main]: add tv client section</p><p>2008-04-04 17:56:25.406250 [Info.][Config Main]: add USBUIRT section</p><p>2008-04-04 17:56:25.421875 [Info.][Config Main]: USBUIRT:Open</p><p>2008-04-04 17:56:25.437500 [Info.][Config Main]: USBUIRT:uuirtdrv.dll not found</p><p>2008-04-04 17:56:25.437500 [Info.][Config Main]: add SerialUIR section</p><p>2008-04-04 17:56:25.453125 [Info.][Config Main]: add WINLIRC section</p><p>2008-04-04 17:56:25.453125 [Info.][Config Main]: add RedEye section</p><p>2008-04-04 17:56:25.468750 [Info.][Config Main]: add DirectInput section</p><p>2008-04-04 17:56:25.484375 [Info.][Config Main]: MAP: using default mappings for DirectInput</p><p>2008-04-04 17:56:25.531250 [Info.][Config Main]: DirectInputHandler: error in InitDeviceList</p><p>2008-04-04 17:56:25.531250 [Info.][Config Main]: Det gjordes ett försök att läsa eller skriva till skyddat minne. Detta indikerar ofta att annat minne är skadat.</p><p></p><p>The last line is in Swedish and reads "There was an attempt to read or write to protected memory area"</p><p></p><p>To bad since the this remote seems to be a really good choice, with great quality feeling, and all the Media Center buttons you need <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /> </p><p>And the "SideShow" functionality would also be a great feature to have in MediaPortal.</p><p></p><p>Any ideas of how this issue can be solved?</p></blockquote><p></p>
[QUOTE="mar74, post: 251767, member: 60176"] I can confirm that there is indeed problems with the Philips SRM-7500 remote, or the RF USB dongle to be a little more precise. As soon as the USB dongle is attached to the computer, MediaPortal crashes during startup. MediaPortal Configuration program also crashes. I have found other users with the same problem: [url]https://forum.team-mediaportal.com/installation-configuration-support-53/problem-philips-srm7500-remote-mp-wont-start-36061/[/url] I am using XP Professional, SP2, and MediaPortal 0.2.3.0 Mediaportal.log: 2008-04-04 17:31:24.562500 [Info.][MPMain]: opening tvdatabase 2008-04-04 17:31:24.562500 [Info.][MPMain]: tvdatabase opened 2008-04-04 17:31:24.578125 [Info.][MPMain]: GUITVCropManager: Started 2008-04-04 17:31:24.593750 [Info.][MPMain]: Loading references from C:\Program\MediaPortal\Skin\BlueTwo Wide\references.xml 2008-04-04 17:31:24.593750 [Info.][MPMain]: original skin size:1366x768 2008-04-04 17:31:24.796875 [Info.][MPMain]: xml:C:\Program\MediaPortal\Skin\BlueTwo Wide\tvOSD.xml image id:350 width:0 height:0 gfx:- 2008-04-04 17:31:24.859375 [Info.][MPMain]: MusicDatabase: Opening database 2008-04-04 17:31:24.859375 [Info.][MPMain]: MusicDatabase: Database opened 2008-04-04 17:31:24.937500 [Info.][MPMain]: xml:C:\Program\MediaPortal\Skin\BlueTwo Wide\videoOSD.xml image id:350 width:0 height:0 gfx:- 2008-04-04 17:31:24.937500 [Info.][MPMain]: Load plugins from : C:\Program\MediaPortal\Plugins\windows\Dialogs.dll 2008-04-04 17:31:24.937500 [Info.][MPMain]: Assembly Version : 0.2.3.0 2008-04-04 17:31:24.968750 [Info.][MPMain]: Load plugins from : C:\Program\MediaPortal\Plugins\windows\XihSolutions.DotMSN.dll 2008-04-04 17:31:24.968750 [Info.][MPMain]: Assembly Version : 2.0.1.15051 2008-04-04 17:31:24.968750 [Info.][MPMain]: Main: Loading windowmanager 2008-04-04 17:31:24.968750 [Info.][MPMain]: Main: Resizing windowmanager 2008-04-04 17:31:24.968750 [Warn.][MPMain]: GraphicContext: NO screen calibration file found for resolution 720x557! 2008-04-04 17:31:24.968750 [Info.][MPMain]: GraphicContext: MP will render at 25 FPS, use animations=False 2008-04-04 17:31:25.109375 [Info.][MPMain]: TexturePacker: Loaded C:\Program\MediaPortal\Cache\BlueTwo Wide\packedgfx20.png texture:2048x2048 miplevels:1 2008-04-04 17:31:25.109375 [Info.][MPMain]: TexturePacker: fontengine add texure:199 2008-04-04 17:31:25.109375 [Info.][MPMain]: Main: Initializing windowmanager 2008-04-04 17:31:25.250000 [Info.][MPMain]: TexturePacker: Loaded C:\Program\MediaPortal\Cache\BlueTwo Wide\packedgfx21.png texture:2048x2048 miplevels:1 2008-04-04 17:31:25.250000 [Info.][MPMain]: TexturePacker: fontengine add texure:198 2008-04-04 17:31:25.250000 [Info.][MPMain]: Main: Activating windowmanager 2008-04-04 17:31:25.296875 [Info.][MPMain]: Main: Initialized skin 2008-04-04 17:31:25.296875 [Info.][MPMain]: Main: DX9 size: 720x557 2008-04-04 17:31:25.296875 [Info.][MPMain]: Main: Video RAM left: 696320 KByte 2008-04-04 17:31:25.312500 [Info.][6]: Commandprocessor: Starting 2008-04-04 17:31:25.312500 [Info.][MPMain]: Recorder: start 2008-04-04 17:31:25.453125 [Info.][MPMain]: TexturePacker: Loaded C:\Program\MediaPortal\Cache\BlueTwo Wide\packedgfx22.png texture:2048x2048 miplevels:1 2008-04-04 17:31:25.453125 [Info.][MPMain]: TexturePacker: fontengine add texure:196 2008-04-04 17:31:25.484375 [Info.][MPMain]: MAP: using default mappings for DirectInput 2008-04-04 17:31:25.531250 [Info.][MPMain]: DirectInputHandler: error in InitDeviceList 2008-04-04 17:31:25.531250 [Info.][MPMain]: Det gjordes ett försök att läsa eller skriva till skyddat minne. Detta indikerar ofta att annat minne är skadat. 2008-04-04 17:31:25.531250 [Info.][MPMain]: Exception : System.OutOfMemoryException: Ett undantagsfel av typen System.OutOfMemoryException inträffade. 2008-04-04 17:31:25.531250 [Info.][MPMain]: Exception :Ett undantagsfel av typen System.OutOfMemoryException inträffade. 2008-04-04 17:31:25.531250 [Info.][MPMain]: site : 2008-04-04 17:31:25.531250 [Info.][MPMain]: source : 2008-04-04 17:31:25.531250 [Info.][MPMain]: stacktrace: 2008-04-04 17:31:25.531250 [Info.][MPMain]: MediaPortal stopped due 2 an exception Ett undantagsfel av typen System.OutOfMemoryException inträffade. 2008-04-04 17:31:25.546875 [Info.][MPMain]: Main: MediaPortal done 2008-04-04 17:31:25.546875 [Info.][MPMain]: MediaPortal: Unhandled exception occured Configuration.log: 2008-04-04 17:56:24.359375 [Info.][Config Main]: Thumbs: MediaPortal is using average thumbnails 2008-04-04 17:56:24.359375 [Info.][Config Main]: Create new standard setup 2008-04-04 17:56:24.453125 [Info.][Config Main]: SettingsForm constructor 2008-04-04 17:56:24.500000 [Info.][3]: Version: Application 0.2.3.0 2008-04-04 17:56:24.718750 [Info.][Config Main]: Loading localised Strings - Path: C:\Program\MediaPortal\Language Culture: en Language: English Prefix: True 2008-04-04 17:56:24.734375 [Info.][Config Main]: Loading strings file: strings_en.xml 2008-04-04 17:56:24.859375 [Info.][Config Main]: add project section 2008-04-04 17:56:24.890625 [Info.][Config Main]: add general section 2008-04-04 17:56:24.890625 [Info.][Config Main]: add skins section 2008-04-04 17:56:25.015625 [Info.][Config Main]: add DVD section 2008-04-04 17:56:25.031250 [Info.][Config Main]: add DVD codec section 2008-04-04 17:56:25.031250 [Info.][Config Main]: add DVD player section 2008-04-04 17:56:25.031250 [Info.][Config Main]: add DVD postprocessing section 2008-04-04 17:56:25.046875 [Info.][Config Main]: add movie section 2008-04-04 17:56:25.046875 [Info.][Config Main]: add movie shares section 2008-04-04 17:56:25.062500 [Info.][Config Main]: add movie extensions section 2008-04-04 17:56:25.062500 [Info.][Config Main]: add movie database section 2008-04-04 17:56:25.093750 [Info.][Config Main]: add movie views section 2008-04-04 17:56:25.109375 [Info.][Config Main]: add movie player section 2008-04-04 17:56:25.109375 [Info.][Config Main]: add movie postprocessing section 2008-04-04 17:56:25.109375 [Info.][Config Main]: add music section 2008-04-04 17:56:25.140625 [Info.][Config Main]: add music shares section 2008-04-04 17:56:25.140625 [Info.][Config Main]: add music extensions section 2008-04-04 17:56:25.140625 [Info.][Config Main]: add music database section 2008-04-04 17:56:25.156250 [Info.][Config Main]: MusicDatabase: Opening database 2008-04-04 17:56:25.156250 [Info.][Config Main]: using sqlite 3.4.2 2008-04-04 17:56:25.156250 [Info.][Config Main]: MusicDatabase: Database opened 2008-04-04 17:56:25.156250 [Info.][Config Main]: add music views section 2008-04-04 17:56:25.156250 [Info.][Config Main]: add music sort section 2008-04-04 17:56:25.171875 [Info.][Config Main]: add music import section 2008-04-04 17:56:25.203125 [Info.][Config Main]: add music dsp section 2008-04-04 17:56:25.234375 [Info.][Config Main]: add music asio section 2008-04-04 17:56:25.234375 [Info.][Config Main]: add pictures section 2008-04-04 17:56:25.234375 [Info.][Config Main]: add pictures shares section 2008-04-04 17:56:25.234375 [Info.][Config Main]: add pictures extensions section 2008-04-04 17:56:25.234375 [Info.][Config Main]: add radio section 2008-04-04 17:56:25.250000 [Info.][Config Main]: add radio stations section 2008-04-04 17:56:25.250000 [Info.][Config Main]: add television section 2008-04-04 17:56:25.265625 [Info.][Config Main]: add tv capture cards section 2008-04-04 17:56:25.265625 [Info.][Config Main]: add tv channels section 2008-04-04 17:56:25.281250 [Info.][Config Main]: add tv channel groups section 2008-04-04 17:56:25.312500 [Info.][Config Main]: add tv program guide section 2008-04-04 17:56:25.328125 [Info.][Config Main]: add tv recording section 2008-04-04 17:56:25.343750 [Info.][Config Main]: add tv postprocessing section 2008-04-04 17:56:25.359375 [Info.][Config Main]: add tv teletext section 2008-04-04 17:56:25.359375 [Info.][Config Main]: add tv client section 2008-04-04 17:56:25.406250 [Info.][Config Main]: add USBUIRT section 2008-04-04 17:56:25.421875 [Info.][Config Main]: USBUIRT:Open 2008-04-04 17:56:25.437500 [Info.][Config Main]: USBUIRT:uuirtdrv.dll not found 2008-04-04 17:56:25.437500 [Info.][Config Main]: add SerialUIR section 2008-04-04 17:56:25.453125 [Info.][Config Main]: add WINLIRC section 2008-04-04 17:56:25.453125 [Info.][Config Main]: add RedEye section 2008-04-04 17:56:25.468750 [Info.][Config Main]: add DirectInput section 2008-04-04 17:56:25.484375 [Info.][Config Main]: MAP: using default mappings for DirectInput 2008-04-04 17:56:25.531250 [Info.][Config Main]: DirectInputHandler: error in InitDeviceList 2008-04-04 17:56:25.531250 [Info.][Config Main]: Det gjordes ett försök att läsa eller skriva till skyddat minne. Detta indikerar ofta att annat minne är skadat. The last line is in Swedish and reads "There was an attempt to read or write to protected memory area" To bad since the this remote seems to be a really good choice, with great quality feeling, and all the Media Center buttons you need :-) And the "SideShow" functionality would also be a great feature to have in MediaPortal. Any ideas of how this issue can be solved? [/QUOTE]
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Problem in getting Philips SRM 7500 to work
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