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<blockquote data-quote="TonyR63" data-source="post: 1164408" data-attributes="member: 156407"><p>Hello</p><p></p><p>The MP1 installation program directs users to manually install wmp11-windowsxp-x86-ENU.exe and provides a link to download Windows Media player that takes you to a page where no download is available. This page provides users with a link titled "Download the Player : - <a href="http://windows.microsoft.com/en-us/windows/windows-media-player" target="_blank">http://windows.microsoft.com/en-us/windows/windows-media-player</a> however you are taken to a page where you cannot download Media player for Windows 10 : - <a href="http://windows.microsoft.com/en-us/windows/download-windows-media-player" target="_blank">http://windows.microsoft.com/en-us/windows/download-windows-media-player</a>. In addition nothing in the page references the "Feature Pack" and thousands of Microsoft users have reported this exact difficulty restoring WMP functionality on Windows 10. Anyone would expect a link <strong>"Download the player for windows 10</strong> " to do just that and not lead users on a merry-go-round of frustration.</p><p></p><p>When I encountered this problem I remembered that 5 months previously I had similar problems installing Media Player for Win 10 on my main computer so I looked in my downloads folder and found several downloads and after some time worked out it was a Feature Pack installation that got my main machine working with Media player. I run this feature pack installation on my Media Server PC which is the target machine for MP1 and it run successfully and restarted. I reran the MP1 setup <u>and I still encountered the same problem</u>. It sounds like you are suggesting that I need to activate .Net 3.5 features which I was unaware of so how do I do that?</p><p></p><p>In the course of troubleshooting this I note that on my main PC, which has media player installed derived from the feature pack installation, I cannot see Media Player in my program group. In addition it does not appear in the Add Programs or Features app list and I found no way of starting media player in its own right. I can right click a MP3 file and choose "Play with media player" where it will launch and play the file but in its interface it provides no Help, About where you can review what version is loaded. I wasted a lot of time trying in vain to establish what version of Media Player is actually installed. All in all this is very sloppy by Microsoft for the follow reasons.</p><p></p><p>1. You cannot easily go straight to a download link for media player and chose your windows version, download and install.</p><p>2. The information about needing a specific feature pack is notably missing from all the pages you would expect to find it and takes a lot of effort to discover what you need to do. There is no mention what so ever of Feature Pack" in the two pages references I provided above a remarkable oversight I would say and in fact it implies that Media Player is already part of Win 10 which it was not on any of my Win 10 installations.</p><p>3. Once you download and install the feature pack and media player is installed it does not setup the proper shortcut and program groups and you so not know what version you have installed and cannot be easily managed via Programs and Features. Combine this with the WMP info web page making it look like it should already be installed except there is no easy way to check if it is installed on a Win 10 system a perfect recipe for confusion. </p><p></p><p>I suggesrt this is not a streagjht forward as suggested in response to my query and you should consider revising you installation program to explicitly reference the feature pack if that is what is required.</p><p></p><p>For installation programs to be effective they have to be designed to work with those who are unfamiliar and new to a program and not just those who already know the working and requirements of MP.</p></blockquote><p></p>
[QUOTE="TonyR63, post: 1164408, member: 156407"] Hello The MP1 installation program directs users to manually install wmp11-windowsxp-x86-ENU.exe and provides a link to download Windows Media player that takes you to a page where no download is available. This page provides users with a link titled "Download the Player : - [URL]http://windows.microsoft.com/en-us/windows/windows-media-player[/URL] however you are taken to a page where you cannot download Media player for Windows 10 : - [URL]http://windows.microsoft.com/en-us/windows/download-windows-media-player[/URL]. In addition nothing in the page references the "Feature Pack" and thousands of Microsoft users have reported this exact difficulty restoring WMP functionality on Windows 10. Anyone would expect a link [B]"Download the player for windows 10[/B] " to do just that and not lead users on a merry-go-round of frustration. When I encountered this problem I remembered that 5 months previously I had similar problems installing Media Player for Win 10 on my main computer so I looked in my downloads folder and found several downloads and after some time worked out it was a Feature Pack installation that got my main machine working with Media player. I run this feature pack installation on my Media Server PC which is the target machine for MP1 and it run successfully and restarted. I reran the MP1 setup [U]and I still encountered the same problem[/U]. It sounds like you are suggesting that I need to activate .Net 3.5 features which I was unaware of so how do I do that? In the course of troubleshooting this I note that on my main PC, which has media player installed derived from the feature pack installation, I cannot see Media Player in my program group. In addition it does not appear in the Add Programs or Features app list and I found no way of starting media player in its own right. I can right click a MP3 file and choose "Play with media player" where it will launch and play the file but in its interface it provides no Help, About where you can review what version is loaded. I wasted a lot of time trying in vain to establish what version of Media Player is actually installed. All in all this is very sloppy by Microsoft for the follow reasons. 1. You cannot easily go straight to a download link for media player and chose your windows version, download and install. 2. The information about needing a specific feature pack is notably missing from all the pages you would expect to find it and takes a lot of effort to discover what you need to do. There is no mention what so ever of Feature Pack" in the two pages references I provided above a remarkable oversight I would say and in fact it implies that Media Player is already part of Win 10 which it was not on any of my Win 10 installations. 3. Once you download and install the feature pack and media player is installed it does not setup the proper shortcut and program groups and you so not know what version you have installed and cannot be easily managed via Programs and Features. Combine this with the WMP info web page making it look like it should already be installed except there is no easy way to check if it is installed on a Win 10 system a perfect recipe for confusion. I suggesrt this is not a streagjht forward as suggested in response to my query and you should consider revising you installation program to explicitly reference the feature pack if that is what is required. For installation programs to be effective they have to be designed to work with those who are unfamiliar and new to a program and not just those who already know the working and requirements of MP. [/QUOTE]
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