home
products
contribute
download
documentation
forum
Home
Forums
New posts
Search forums
What's new
New posts
All posts
Latest activity
Members
Registered members
Current visitors
Donate
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Search titles only
By:
Menu
Log in
Register
Navigation
Install the app
Install
More options
Contact us
Close Menu
Forums
MediaPortal 1
Support
General Support
Problem with Sound dropping out using HDMI cable
Contact us
RSS
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="mm1352000" data-source="post: 1226830" data-attributes="member: 82144"><p>Hello again</p><p></p><p></p><p>This doesn't appear to be one of those common or obvious problems where the cause is likely to be A, B, or C, and solutions could be suggested for each case. However, if you'd prefer to wait for suggestions then I'll happily step out of the way. Just let me know. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p></p><p>This section of the forum is intended to be more focussed, like calling a 1-800 number for tech support. Maybe we need a "no fishing" sign. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p></p><p>Thanks for understanding. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p></p><p>Obviously I know how to use a search function. The problem is - believe it or not - I don't actually know what to search for in this case. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Heck, based on what you said about not being sure that it's an MP problem, I don't even know that the log files will show the problem.</p><p></p><p>The first place I looked is the error log files, because they're almost always nice and short. Unfortunately nothing stood out.</p><p></p><p>Next was the main log files. They appear to be full of spurious stuff (whole bunch of song renaming etc.). It's like trying to find a needle within a haystack... but without knowing that you're looking for a needle... and perhaps the needle isn't even in the haystack! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p><p></p><p>This is why I asked for the option 1 or 2 log files - to reduce the size of the haystack as much as possible.</p><p></p><p></p><p>Thanks. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite24" alt="(y)" title="Thumbs Up (y)" loading="lazy" data-shortname="(y)" /></p><p></p><p>Some follow-up questions:</p><ol> <li data-xf-list-type="ol">Is the connection between the TV and receiver digital (S/PDIF, HDMI or other) or analog?</li> <li data-xf-list-type="ol">Do you know if you've configured MP to bit-stream audio in any situations?<br /> </li> <li data-xf-list-type="ol">Does the problem only affect certain files/streams (eg. music, video, TV, radio), or everything?</li> <li data-xf-list-type="ol">Does the problem apply all the time or only at certain times with certain sources/files?</li> </ol><p></p><p>I was simply pointing out that we have rules around here. Usually I cut people - especially new people - a <strong>lot </strong>of slack, and so I'd let it slide. In this case, you've been a member of the forum since 2012. Almost 300 posts. By this time I'd have expected you to know how this section of the forum is used and what's expected if you start a thread here. So I tried to respectfully ask you to be a bit more thoughtful, and to clearly explain the reasoning without bringing emotion or feeling into it. I apologise unreservedly if what I said didn't come across that way.</p><p></p><p>As you say, let's move on. I hope you won't hold it against me. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="mm1352000, post: 1226830, member: 82144"] Hello again This doesn't appear to be one of those common or obvious problems where the cause is likely to be A, B, or C, and solutions could be suggested for each case. However, if you'd prefer to wait for suggestions then I'll happily step out of the way. Just let me know. :) This section of the forum is intended to be more focussed, like calling a 1-800 number for tech support. Maybe we need a "no fishing" sign. :) Thanks for understanding. :) Obviously I know how to use a search function. The problem is - believe it or not - I don't actually know what to search for in this case. :) Heck, based on what you said about not being sure that it's an MP problem, I don't even know that the log files will show the problem. The first place I looked is the error log files, because they're almost always nice and short. Unfortunately nothing stood out. Next was the main log files. They appear to be full of spurious stuff (whole bunch of song renaming etc.). It's like trying to find a needle within a haystack... but without knowing that you're looking for a needle... and perhaps the needle isn't even in the haystack! ;) This is why I asked for the option 1 or 2 log files - to reduce the size of the haystack as much as possible. Thanks. (y) Some follow-up questions: [LIST=1] [*]Is the connection between the TV and receiver digital (S/PDIF, HDMI or other) or analog? [*]Do you know if you've configured MP to bit-stream audio in any situations? [*]Does the problem only affect certain files/streams (eg. music, video, TV, radio), or everything? [*]Does the problem apply all the time or only at certain times with certain sources/files? [/LIST] I was simply pointing out that we have rules around here. Usually I cut people - especially new people - a [B]lot [/B]of slack, and so I'd let it slide. In this case, you've been a member of the forum since 2012. Almost 300 posts. By this time I'd have expected you to know how this section of the forum is used and what's expected if you start a thread here. So I tried to respectfully ask you to be a bit more thoughtful, and to clearly explain the reasoning without bringing emotion or feeling into it. I apologise unreservedly if what I said didn't come across that way. As you say, let's move on. I hope you won't hold it against me. :) [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
MediaPortal 1
Support
General Support
Problem with Sound dropping out using HDMI cable
Contact us
RSS
Top
Bottom