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<blockquote data-quote="CyberSimian" data-source="post: 1125847" data-attributes="member: 141969">This post contains an image of your remote:<a href="http://www.sevenforums.com/media-center/106191-media-center-remote-not-working-post919582.html#post919582" target="_blank">http://www.sevenforums.com/media-center/106191-media-center-remote-not-working-post919582.html#post919582</a>from which I see that you are trying to use the Hauppauge remote control.&nbsp; Although it says &quot;RC6&quot; on the label on the back, the fact that you need to enable &quot;General HID&quot; suggests that it may not be a true WMC-compatible remote control.&nbsp; Perform this check:(1) Ensure that you have plugged in only one IR receiver (I recollect from the other thread that you have two remote controls, and presumably two IR receivers).(2) Start MP and check that the remote still works as before (this will confirm that you have plugged in the correct IR receiver).(3) Go to Windows &quot;Device Manager&quot; and expand the device tree for &quot;Human Interface Devices&quot;, like so:Start &gt; Control Panel &gt; Device Manager &gt; Human Interface Devices (left side bar)(4) Look at the devices listed under &quot;Human Interface Devices&quot; to see if there is one called &quot;Microsoft eHome Infrared Transceiver&quot;.If &quot;Microsoft eHome Infrared Transceiver&quot; is present, then I believe that you have a true WMC-compatible remote, and you should enable &quot;Microsoft MCE&quot; in &quot;MP Config&quot;, and disable &quot;General HID&quot;.If &quot;Microsoft eHome Infrared Transceiver&quot; is not present, your remote uses some other protocol.&nbsp; I would guess that it is generating keyboard shortcuts for Windows Media Center.&nbsp; The problem with this is that the keyboard shortcuts that MP uses are not all identical to the keyboard shortcuts that WMC uses, so some buttons will not work as you expect, or not work at all.&nbsp; If your remote is sending keyboard shortcuts, the following buttons should work correctly:up; down; left; right; select; channel up; channel down; volume up; volume down; numeric digitsAs far as I know, the button-mappings available under &quot;General HID&quot; do not allow you to remap the other buttons that are present on your remote control; &quot;General HID&quot; is oriented towards keyboards that have media controls and other dedicated buttons.&nbsp; Unfortunately, the button-mappings available under &quot;Microsoft MCE&quot; will not affect your remote (because your remote is sending keyboard shortcuts and not WMC-compatible RC6 IR signals).So, the first thing to do is to check &quot;Device Manager&quot; to see if &quot;Microsoft eHome Infrared Transceiver&quot; is present; that will indicate what sort of signals your remote is sending.-- from CyberSimian in the UK</blockquote>

[QUOTE="CyberSimian, post: 1125847, member: 141969"] This post contains an image of your remote: [url]http://www.sevenforums.com/media-center/106191-media-center-remote-not-working-post919582.html#post919582[/url] from which I see that you are trying to use the Hauppauge remote control. Although it says "RC6" on the label on the back, the fact that you need to enable "General HID" suggests that it may not be a true WMC-compatible remote control. Perform this check: (1) Ensure that you have plugged in only [I]one[/I] IR receiver (I recollect from the other thread that you have two remote controls, and presumably two IR receivers). (2) Start MP and check that the remote still works as before (this will confirm that you have plugged in the correct IR receiver). (3) Go to Windows "Device Manager" and expand the device tree for "Human Interface Devices", like so: Start > Control Panel > Device Manager > Human Interface Devices (left side bar) (4) Look at the devices listed under "Human Interface Devices" to see if there is one called "Microsoft eHome Infrared Transceiver". If "Microsoft eHome Infrared Transceiver" is present, then I believe that you have a true WMC-compatible remote, and you should enable "Microsoft MCE" in "MP Config", and disable "General HID". If "Microsoft eHome Infrared Transceiver" is [i]not[/i] present, your remote uses some other protocol. I would guess that it is generating keyboard shortcuts for Windows Media Center. The problem with this is that the keyboard shortcuts that MP uses are not all identical to the keyboard shortcuts that WMC uses, so some buttons will not work as you expect, or not work at all. If your remote is sending keyboard shortcuts, the following buttons should work correctly: up; down; left; right; select; channel up; channel down; volume up; volume down; numeric digits As far as I know, the button-mappings available under "General HID" do not allow you to remap the other buttons that are present on your remote control; "General HID" is oriented towards keyboards that have media controls and other dedicated buttons. Unfortunately, the button-mappings available under "Microsoft MCE" will not affect your remote (because your remote is sending keyboard shortcuts and not WMC-compatible RC6 IR signals). So, the first thing to do is to check "Device Manager" to see if "Microsoft eHome Infrared Transceiver" is present; that will indicate what sort of signals your remote is sending. -- from CyberSimian in the UK [/QUOTE]

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