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MediaPortal 1
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<blockquote data-quote="altytesty" data-source="post: 571840" data-attributes="member: 100487"><p>1-a)</p><p>IF you get an error message, name your thread accordingly, ej: supply the error message, or the first sentence of it, such as,</p><p>"MPWebServices: Exception raised while trying to start webserver"</p><p>do NOT try and describe it in your own words, actually put part of the error message, this helps the forum</p><p>have a cleaner structure</p><p></p><p>1-b)</p><p>IF you don't have an error message, name your thread wisely, such as with a question</p><p></p><p>1-c)</p><p>IF something is crashing or not functioning that you KNOW should be functioning, then you likely have error logs, double check</p><p></p><p>2)</p><p>Assume we know 100% NOTHING, tell us exactly what you tried and what happened, using bullets such as 1) 2) 3)</p><p>helps you clarify your thoughts, and helps others in troubleshooting (this means include your version # using as well)</p><p>You can use your own words here, but start with easy FACTS and steps</p><p>Make sure to always attached your config.xml file from:</p><p>C:\Program Files\Team MediaPortal\MediaPortal TV Server\Plugins\MPWebServices\htdocs</p><p>If you don't want the actual IP showing, edit it CAREFULLY, don't add or subtract extra characters</p><p><a href="http://191.168.0.1" target="_blank">http://191.168.0.1</a> is NOT the same as <a href="http://191.168.0.1/" target="_blank">http://191.168.0.1/</a></p><p></p><p>3)</p><p>Make sure you have read these, but follow step 1 as described in this current thread on how to name your thread properly</p><p><a href="https://forum.team-mediaportal.com/mpwebservices-463/announcement-how-start-support-bugreport-thread.html" target="_blank">MediaPortal Forum - Announcements in Forum : MPWebServices</a></p><p>and</p><p><a href="http://wiki.team-mediaportal.com/Forum/How_to_post_logs#For_reproducible_problems_with_the_MediaPortal_application" target="_blank">Forum/How_to_post_logs - MediaPortal Manual Documentation</a></p><p></p><p>Cheers</p></blockquote><p></p>
[QUOTE="altytesty, post: 571840, member: 100487"] 1-a) IF you get an error message, name your thread accordingly, ej: supply the error message, or the first sentence of it, such as, "MPWebServices: Exception raised while trying to start webserver" do NOT try and describe it in your own words, actually put part of the error message, this helps the forum have a cleaner structure 1-b) IF you don't have an error message, name your thread wisely, such as with a question 1-c) IF something is crashing or not functioning that you KNOW should be functioning, then you likely have error logs, double check 2) Assume we know 100% NOTHING, tell us exactly what you tried and what happened, using bullets such as 1) 2) 3) helps you clarify your thoughts, and helps others in troubleshooting (this means include your version # using as well) You can use your own words here, but start with easy FACTS and steps Make sure to always attached your config.xml file from: C:\Program Files\Team MediaPortal\MediaPortal TV Server\Plugins\MPWebServices\htdocs If you don't want the actual IP showing, edit it CAREFULLY, don't add or subtract extra characters [url]http://191.168.0.1[/url] is NOT the same as [url]http://191.168.0.1/[/url] 3) Make sure you have read these, but follow step 1 as described in this current thread on how to name your thread properly [url=https://forum.team-mediaportal.com/mpwebservices-463/announcement-how-start-support-bugreport-thread.html]MediaPortal Forum - Announcements in Forum : MPWebServices[/url] and [url=http://wiki.team-mediaportal.com/Forum/How_to_post_logs#For_reproducible_problems_with_the_MediaPortal_application]Forum/How_to_post_logs - MediaPortal Manual Documentation[/url] Cheers [/QUOTE]
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