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Hello sieve


Thank you for providing the log files. Unfortunately they don't contain any information that would enable me to help you.


How do you receive TV?

  • digital terrestrial (from an antenna/aerial), ATSC
  • digital unencrypted cable, clear QAM
  • digital encrypted cable, CableCARD
  • analog cable
  • set top box connected to a capture card/input

What tuner(s) do you have?


Are you able to play these multi-hour recordings in other programs?

Are you sure the problem affects all channels? (Is it possible that all recordings for most channels are okay, and all recordings for some channels have problems?)


Please could you use the MediaPortal Watchdog tool to collect full log flies:

http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files

  1. Open the Watchdog tool.
  2. Select option 1 ("report a bug to Team MediaPortal").
  3. Click proceed.
  4. Select and play a shorter recording that you know works.
  5. Leave it playing for at least 30 seconds.
  6. Select and attempt to play a multi-hour recording that you know will not work. Ideally it would be from the same channel as the shorter recording.
  7. Wait for 60 seconds.
  8. Close MediaPortal. It's fine if you have to use task manager to kill MediaPortal. Either way, closing MediaPortal should trigger the Watchdog tool to create a zip archive of the log files for the session.
  9. Attach ("upload a file") the zip file in this thread.


Don't hesitate to ask if any of the above questions or instructions are not clear. :)


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