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Hmmm, strange.

According to the log files, the only reason MediaPortal can't play the file is because a utility library we use called MediaInfo can't seem to get the recording's technical info (video/audio/subtitles formats, resolution, duration etc.). I've seen this sort of problem in the past, and if I recall correctly it was because the recording/video file was corrupt. Recordings can be corrupted/unplayable if you have bad or marginal signal quality at the time of the recording.


Can you try to install the latest version of MediaInfo from here and see if it can open the file?

https://mediaarea.net/en/MediaInfo/Download/Windows


You're running Windows 8 64 bit so you would install the 64 bit GUI one:


If you're feeling adventurous, you could also do the following:

  1. Close MediaPortal.
  2. Open Windows Explorer.
  3. Navigate to your MediaPortal installation directory (typically c:\Program Files (x86)\Team MediaPortal\MediaPortal\).
  4. Make a backup of MediaInfo.dll.
  5. Download and extract the latest MediaInfo.dll from the MediaInfo download page - 32 bit DLL without installer, LINK - into the MediaPortal install directory to replace the original MediaInfo.dll.http://mediaarea.net/download/binary/libmediainfo0/0.7.82/MediaInfo_DLL_0.7.82_Windows_i386_WithoutInstaller.7z
  6. Open MediaPortal and try to play the recording(s) again.


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