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<blockquote data-quote="mm1352000" data-source="post: 888414" data-attributes="member: 82144">Hello again John&nbsp;You're very welcome! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />&nbsp;<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite11" alt=":rolleyes:" title="Roll Eyes&nbsp; &nbsp; :rolleyes:" loading="lazy" data-shortname=":rolleyes:" /> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin&nbsp; &nbsp; :D" loading="lazy" data-shortname=":D" />&nbsp;Well that is not ideal. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite3" alt=":(" title="Frown&nbsp; &nbsp; :(" loading="lazy" data-shortname=":(" />I don't think the Hauppauge software should need to be installed first. Maybe you now have two sets of slightly different Hauppauge encoders installed.Could I ask you for a favour?Would you be able to use GraphStudio (or similar) to check the names of the encoders that you have installed so that we can make sure that our list in TV Server is complete. You can help us like this:1. Download and run GraphStudio from <a href="http://blog.monogram.sk/janos/2009/06/14/monogram-graphstudio-0320/" target="_blank">here</a> (no install required).2. Select &quot;graph&quot;-&gt;&quot;insert filter...&quot; from the top menu.3. Ensure &quot;DirectShow Filters&quot; and &quot;All Filters&quot; is selected at the top of the new dialog.4. Check through the list for any item with a name that includes &quot;Hauppauge&quot; and/or &quot;Mainconcept&quot; and is a video or audio encoder (usually named like &quot;xxx audio encoder&quot;). Please can you copy the exact names of those items and post them here.5. Repeat (4) for &quot;Audio Compressors&quot;/&quot;All Filters&quot; and &quot;Video Compressors&quot;/&quot;All Filters&quot;.&nbsp;Hopefully this will only take a few minutes.I would do this myself but the installer won't let me install SoftMCE because I don't have a Hauppauge tuner installed...&nbsp;Hmmm, okay. Thanks for reporting this information. Encoders can be strange like this. I am glad it is working now. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />&nbsp;mm</blockquote>

[QUOTE="mm1352000, post: 888414, member: 82144"] Hello again John You're very welcome! :) :rolleyes: :D Well that is not ideal. :( I don't think the Hauppauge software should need to be installed first. Maybe you now have two sets of slightly different Hauppauge encoders installed. Could I ask you for a favour? Would you be able to use GraphStudio (or similar) to check the names of the encoders that you have installed so that we can make sure that our list in TV Server is complete. You can help us like this: 1. Download and run GraphStudio from [URL='http://blog.monogram.sk/janos/2009/06/14/monogram-graphstudio-0320/']here[/URL] (no install required). 2. Select "graph"->"insert filter..." from the top menu. 3. Ensure "DirectShow Filters" and "All Filters" is selected at the top of the new dialog. 4. Check through the list for any item with a name that includes "Hauppauge" and/or "Mainconcept" and is a video or audio encoder (usually named like "xxx audio encoder"). Please can you copy the exact names of those items and post them here. 5. Repeat (4) for "Audio Compressors"/"All Filters" and "Video Compressors"/"All Filters". Hopefully this will only take a few minutes. I would do this myself but the installer won't let me install SoftMCE because I don't have a Hauppauge tuner installed... Hmmm, okay. Thanks for reporting this information. Encoders can be strange like this. I am glad it is working now. :) mm [/QUOTE]

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