Remote Problems... Please help. (1 Viewer)

[and-81]

OK, go here and download the latest version of IR Server Suite (with support for the ads335 device built in):

https://forum.team-mediaportal.com/ir_server_suite_version_1_0_4-t33512.html

It's a bit of a learning curve for you, but I'm sure you'll figure it out

Cheers,

 

[TonyPeperoni]

Hi Aaron,

I checked the Input Service log and the IR Server is detecting the RC button presses, so that side of things is ok.

When I try to configure the MCE Replacement plugin in MP Setup, I get the message 'Failed to register for MCE Remote button presses' and can't seem to assign button presses to commands (see attached 'Error_1.jpg'). Just thought I'd run this by you before spending the next 10 hours trying to get this to work!

There was another error message that you might be interested in (see 'Error_2.jpg').

Cheers,

Tony

 

[TonyPeperoni]

Hi, Aaron

Please disregard the first part of my last post...I've got it all working so a big thank-you for all your help!

The error is more interesting (error_2.jpg/Broadcast Event Window). I was trying to recreate this error under more controlled conditions, to no avail. I set the service to recover/restart after errors in Admin manager and noted that it crashed every 4min47sec (with no pause between restarts), regardless of whether remote is used or not. I left the computer alone for six attempts, used the remote for six attempts and always had this interval between crashes. Any thoughts?

Cheers,

Tony

 

[and-81]

ok, so the first problem was that you were running MCE Replacement Plugin when you should be using MP Control plugin when you use IR Server Suite. MCE Replacement Plugin will interfere with IR Server Suite.

But the second one is interesting ... could be that I'm not accessing the dll for the adstech device correctly ...

Does it still crash Input Service every 4:47 ?

I might need to change the constant polling of the dll ... maybe introduce a longer pause between polls...

I'll make a new version with some more detailed logging built in and get you to test some things out for me... I'll post back a replacement IR Server plugin dll here later.


Thanks,

 

[TonyPeperoni]

Hi,

It crashes every 4:47 like clockwork. I'm happy to help out in anyway I can.

Cheers,

 

[and-81]

Try unzipping the attached zip into the IR Server Plugins folder under the IR Server Suite program files folder... overwrite the existing files, but make sure the input service is not running when you do.

This version increases the delay between polling the remote through the dll. hopefully this is enough to get rid of the error.

Let me know if it changes anything.

Cheers,

 

[TonyPeperoni]

Not much change, I'm afraid. It now crashes regularly every 4:45

Is there anything else I can try?

Cheers,

Tony

 

[and-81]

I'll make another change and see what happens, I might need to get you to try another test app though ...

I'll post back later with something you can try.

Cheers,

 

[and-81]

ok, try the attached test programs (there are two in the zip) and send me back the generated log files.

I've built these tests using two different methods of calling into the dll, hopefully one works where the other fails.

The tests will each take approx. 6 minutes, enough time for it to crash ...

Let me know how it goes,

 

[TonyPeperoni]

OK, I've run both exes, as requested, and have attached the log files. I pressed all buttons on the remote in both instances and there were no crashes.

Cheers,,Tony