Operating System Remote's Arrow / directional keys + OK key not working anymore (1 Viewer)

[erik070]

MediaPortal Version: 1.2.1
MediaPortal Skin: StreamedMP
Windows Version: Windows XP SP3
CPU Type: AMD Athlon II X2 245e
HDD: OCZ Vertex 2 60GB
Memory: 2GB DDR3 PC3-12800
Motherboard: Gigabyte GA-MA785GMT-UD2H
Video Card: Radeon HD 4350
Video Card Driver: 11.8
Sound Card: Onboard
Sound Card AC3: Optical
Sound Card Driver: -
1. TV Card: Digital Everywhere - FireDTV
1. TV Card Type: DVB-C
1. TV Card Driver: 5.0.6
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: SAF 6 beta
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider:
HTPC Case: Silverstone LC-17
Cooling:
Power Supply:
Remote: Harmony ONE
TV: Samsung LE40A656
TV - HTPC Connection: DVI>HMDI

I've used a MCE remote (Harmony) to control MP. This morning I used MP and all was fine, then I installed a new graphics card driver (AMD 11.9) and after the restart the arrow /directional keys and the OK button don't work anymore in MP or Windows XP. The arrow key used to work like the arrow keys on a keyboard in other programs in XP.

I guess this isn't really a MP problem but does anyone know what could cause this issue? I've attached a log in case it helps.

 

[erik070]

Oddly enough a systems restore to Thursday did the trick. Restoring to a point on Saturday didn't work, even though this morning my remote worked fine

 

[JiRo]

Hi,

Do I understand well that the arrows do not work in other programs too (eg explorer)? If so, there was apparently a change in the mapping table ehome driver. Even though I'm not sure why? Actually, I discovered something in the log. Identified some bizarre type of MCE remote, see the lines:

2011-10-02 18:18:51.187500 [Info.][MPMain(1)]: MCE: Initializing MCE remote
2011-10-02 18:18:51.218750 [Info.][MPMain(1)]: MCE: Found: \\?\hid#vid_0471&pid_0815&col01#7&190293be&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2011-10-02 18:18:51.218750 [Info.][MPMain(1)]: MCE: Using: \\?\hid#vid_0471&pid_0815&col01#7&190293be&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
2011-10-02 18:18:51.218750 [Info.][MPMain(1)]: MAP: using custom mappings for Microsoft MCE
2011-10-02 18:18:51.218750 [Info.][MPMain(1)]: MCE: MCE remote enabled

Can you please look into the registry and export the contents of items:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\745a17a0-74d3-11d0-b6fe-00a0c90f57da

and

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\HidIr\Remotes\4d1e55b2-f16f-11cf-88cb-001111000030

and both attach to post. I'll try to get to the bottom of this.

But before try something. Reinstall eHome driver (i suppose that you have USB Ir receiver. If not, get to know and the process will be different):

1. Uninstall driver "eHome Infrared Receiver (USBCIR)"
2. Unplug the IR receiver
3. Restart PC
4. Plug the IR receiver
5. Runnig automatic install procedure, confirm automatic installation ...

Probably back installs a standard MCE driver to solves it, if not we will investigate further. Export from the registers (as I described above) do two times, once before and once after driver re-installing.

Good luck, waiting for your post with files

JiRo.

 

[erik070]

Thanks for the reply but I cannot post any files about this problem anymore.

I received an better graphicscard from a friend (did him a favor) with which I was finally able to switch to Windows 7.

 

[gumdigger]

having the same issue, I have just updated to MP 1.2.1 and remote stops talking to MP. i also have harmony one. i even tried with the original MCE remote.

 

[erik070]

Does it affect all the keys/buttons? In my case it was the arrow/directional keys and OK button only. Play, stop etc. worked just fine.
The keys also didn't work in Windows XP itself. For example: normally I could choose an icon on the desktop with the remote arrow keys, that didn't work for me either.

 

[gumdigger]

Yeh nothing working. although i can see the receiver red light when i press a button.