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<blockquote data-quote="dinki" data-source="post: 58158" data-attributes="member: 21155">Note I tried to use the tool for autogenerating the support template but got a run time error.&nbsp; I will attempt to fill in the blanks manually:Area: Media Portal ProgramMP Version: 0.2.0.0 RC4Skin: Blue2 Basic HomeWindows Version: Windows XP Home SP2CPU Type: AMD Athlon XP2000+Memory: Generic 512MegMotherboard Chipset: ECS K7S5AProVideo Card: ATI Radeon 5500Video Card Driver: 8.252.0.0 5/3/06Video Card Resolution: 640x480Video Render Type: VMR9 (I think.&nbsp; I have use hardware option on)Video Codec Type &amp; Version: MPEG2DEC FilterAudio Codec Type &amp; Version: MPEG/AC3/DTS/LPCM Audio DecoderTV Card: 2 Hauppage PVR150's (one MCE other nonMCE)TV Card Type: hardwareTV Card Driver: 2.0.43.24054 2/23/06Optional Log: not sure what to look forOptional References:Synopsis: -----------------------------------------------------------------When trying to fast forward while watching a recorded program I try to press the right arrow to fastforward.&nbsp; This immediately shows +15 seconds.&nbsp; At this point, the display is frozen (like it is paused) then in about 10 seconds the video starts playing again.&nbsp; It does appear that it has jumped +15 seconds.This same thing happens when trying to rewind.Any ideas on why things are so slow?&nbsp; Any tips on improving the responsiveness?Many thanks!</blockquote>

[QUOTE="dinki, post: 58158, member: 21155"] Note I tried to use the tool for autogenerating the support template but got a run time error. I will attempt to fill in the blanks manually: Area: Media Portal Program MP Version: 0.2.0.0 RC4 Skin: Blue2 Basic Home Windows Version: Windows XP Home SP2 CPU Type: AMD Athlon XP2000+ Memory: Generic 512Meg Motherboard Chipset: ECS K7S5APro Video Card: ATI Radeon 5500 Video Card Driver: 8.252.0.0 5/3/06 Video Card Resolution: 640x480 Video Render Type: VMR9 (I think. I have use hardware option on) Video Codec Type & Version: MPEG2DEC Filter Audio Codec Type & Version: MPEG/AC3/DTS/LPCM Audio Decoder TV Card: 2 Hauppage PVR150's (one MCE other nonMCE) TV Card Type: hardware TV Card Driver: 2.0.43.24054 2/23/06 Optional Log: not sure what to look for Optional References: Synopsis: ----------------------------------------------------------------- When trying to fast forward while watching a recorded program I try to press the right arrow to fastforward. This immediately shows +15 seconds. At this point, the display is frozen (like it is paused) then in about 10 seconds the video starts playing again. It does appear that it has jumped +15 seconds. This same thing happens when trying to rewind. Any ideas on why things are so slow? Any tips on improving the responsiveness? Many thanks! [/QUOTE]

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