[Solved] SetupTV.exe broken on upgrade to MP 1.5 (1 Viewer)

sdlitvin

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  • April 14, 2010
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    I tried installing MP 1.5 on top of my existing MP 1.4

    And as you can see in this screencap of the window of TV-Server Configuration (SetupTV.exe), everything has vanished from it except the server list. No channels, no mappings, no plugins, nothing.

    http://img844.imageshack.us/img844/2707/f3qp.jpg

    I also tried the pre-release of MP 1.6 and got the same thing: Nearly everything has vanished from the TV-Server Configuration window.

    MP still works, so its data is still there. But I can't edit any of my TV chanels through TV-Server Configuration anymore. (Which I need to do, because I have DirecTV and they recently changed some of their channels.)

    What can I do?

    I would hate to have to completely delete MP and all of its settings and install MP 1.5 fresh. That would require me to do a lot of settings all over again.
     

    mm1352000

    Retired Team Member
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  • September 1, 2008
    21,578
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    Home Country
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    Hello sdlitvin

    I would hate to have to completely delete MP and all of its settings and install MP 1.5 fresh. That would require me to do a lot of settings all over again.
    It is very unlikely that you'd need to do this.

    MP still works, so its data is still there. But I can't edit any of my TV chanels through TV-Server Configuration anymore. (Which I need to do, because I have DirecTV and they recently changed some of their channels.)

    What can I do?
    Please post your log files:
    http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files

    Use option 3 for "non-reproducible" problems. This will gather your existing log files. Hopefully we'll be able to tell you what is wrong and how to fix it when we get that info.

    mm
     

    sdlitvin

    MP Donator
  • Premium Supporter
  • April 14, 2010
    25
    2
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    Hello sdlitvin

    What can I do?
    Please post your log files:

    mm[/quote]

    OK, I've attached the zip files to this message.

    The SetupTV logs do seem to show something's wrong, but I don't know what. ;)

    Since they refer to card dvbC, I thought it might be worthwhile to let you view that in TV-Server Configuration as well. I attached a picture of it too.


    [2013-12-03 21:32:17,242] [Log ] [SetupTv ] [INFO ] - ---- SetupTv v1.5.100.0 is starting up on Windows 7 ( Service Pack 1 ) [6.1.7601.65536]
    [2013-12-03 21:32:17,255] [Log ] [SetupTv ] [INFO ] - ---- check connection with database ----
    [2013-12-03 21:32:23,865] [Log ] [SetupTv ] [INFO ] - SetupDatabaseForm: Added dependency for TvService - MySQL
    [2013-12-03 21:32:23,868] [Log ] [SetupTv ] [INFO ] - ---- check if database needs to be updated/created ----
    [2013-12-03 21:32:29,883] [Log ] [SetupTv ] [INFO ] - ---- upgrade database schema ----
    [2013-12-03 21:32:29,885] [Log ] [SetupTv ] [INFO ] - ---- check if tvservice is running ----
    [2013-12-03 21:32:36,925] [Log ] [SetupTv ] [DEBUG] - RemoteControl: RegisterChannel first called in Domain SetupTv.exe for thread SetupTv with id 1
    [2013-12-03 21:32:37,947] [Log ] [SetupTv ] [INFO ] - Set loglevel to: Debug
    [2013-12-03 21:32:39,153] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-03 21:32:39,191] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-03 21:33:14,079] [Log ] [Analog TV scan thread] [INFO ] - Min channel = 0. Max channel = 128
    [2013-12-03 21:33:55,289] [Log ] [SetupTv ] [DEBUG] - RemoteControl: TCP connect took : 7
    [2013-12-04 12:57:30,063] [Log ] [SetupTv ] [INFO ] - ---- SetupTv v1.5.100.0 is starting up on Windows 7 ( Service Pack 1 ) [6.1.7601.65536]
    [2013-12-04 12:57:30,076] [Log ] [SetupTv ] [INFO ] - ---- check connection with database ----
    [2013-12-04 12:57:37,240] [Log ] [SetupTv ] [INFO ] - SetupDatabaseForm: Added dependency for TvService - MySQL
    [2013-12-04 12:57:37,245] [Log ] [SetupTv ] [INFO ] - ---- check if database needs to be updated/created ----
    [2013-12-04 12:57:43,851] [Log ] [SetupTv ] [INFO ] - ---- upgrade database schema ----
    [2013-12-04 12:57:43,853] [Log ] [SetupTv ] [INFO ] - ---- check if tvservice is running ----
    [2013-12-04 12:57:50,931] [Log ] [SetupTv ] [DEBUG] - RemoteControl: RegisterChannel first called in Domain SetupTv.exe for thread SetupTv with id 1
    [2013-12-04 12:57:51,967] [Log ] [SetupTv ] [INFO ] - Set loglevel to: Debug
    [2013-12-04 12:57:53,416] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-04 12:57:53,591] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-04 12:58:07,343] [Log ] [SetupTv ] [DEBUG] - RemoteControl: TCP connect took : 14
    [2013-12-04 13:10:03,947] [Log ] [SetupTv ] [INFO ] - ---- SetupTv v1.5.100.0 is starting up on Windows 7 ( Service Pack 1 ) [6.1.7601.65536]
    [2013-12-04 13:10:03,960] [Log ] [SetupTv ] [INFO ] - ---- check connection with database ----
    [2013-12-04 13:10:06,724] [Log ] [SetupTv ] [INFO ] - SetupDatabaseForm: Added dependency for TvService - MySQL
    [2013-12-04 13:10:06,729] [Log ] [SetupTv ] [INFO ] - ---- check if database needs to be updated/created ----
    [2013-12-04 13:10:09,058] [Log ] [SetupTv ] [INFO ] - ---- upgrade database schema ----
    [2013-12-04 13:10:09,062] [Log ] [SetupTv ] [INFO ] - ---- check if tvservice is running ----
    [2013-12-04 13:10:11,692] [Log ] [SetupTv ] [DEBUG] - RemoteControl: RegisterChannel first called in Domain SetupTv.exe for thread SetupTv with id 1
    [2013-12-04 13:10:12,713] [Log ] [SetupTv ] [INFO ] - Set loglevel to: Debug
    [2013-12-04 13:10:13,842] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-04 13:10:13,867] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-04 13:11:26,799] [Log ] [SetupTv ] [DEBUG] - RemoteControl: TCP connect took : 8
    [2013-12-05 10:15:49,159] [Log ] [SetupTv ] [INFO ] - ---- SetupTv v1.5.100.0 is starting up on Windows 7 ( Service Pack 1 ) [6.1.7601.65536]
    [2013-12-05 10:15:49,189] [Log ] [SetupTv ] [INFO ] - ---- check connection with database ----
    [2013-12-05 10:15:51,994] [Log ] [SetupTv ] [INFO ] - SetupDatabaseForm: Added dependency for TvService - MySQL
    [2013-12-05 10:15:52,000] [Log ] [SetupTv ] [INFO ] - ---- check if database needs to be updated/created ----
    [2013-12-05 10:15:54,382] [Log ] [SetupTv ] [INFO ] - ---- upgrade database schema ----
    [2013-12-05 10:15:54,387] [Log ] [SetupTv ] [INFO ] - ---- check if tvservice is running ----
    [2013-12-05 10:15:57,069] [Log ] [SetupTv ] [DEBUG] - RemoteControl: RegisterChannel first called in Domain SetupTv.exe for thread SetupTv with id 1
    [2013-12-05 10:15:58,090] [Log ] [SetupTv ] [INFO ] - Set loglevel to: Debug
    [2013-12-05 10:15:59,419] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-05 10:15:59,550] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-05 10:16:33,010] [Log ] [SetupTv ] [DEBUG] - RemoteControl: TCP connect took : 13
    [2013-12-05 10:21:13,955] [Log ] [SetupTv ] [INFO ] - ---- SetupTv v1.5.100.0 is starting up on Windows 7 ( Service Pack 1 ) [6.1.7601.65536]
    [2013-12-05 10:21:13,970] [Log ] [SetupTv ] [INFO ] - ---- check connection with database ----
    [2013-12-05 10:21:20,496] [Log ] [SetupTv ] [INFO ] - SetupDatabaseForm: Added dependency for TvService - MySQL
    [2013-12-05 10:21:20,498] [Log ] [SetupTv ] [INFO ] - ---- check if database needs to be updated/created ----
    [2013-12-05 10:21:26,706] [Log ] [SetupTv ] [INFO ] - ---- upgrade database schema ----
    [2013-12-05 10:21:26,712] [Log ] [SetupTv ] [INFO ] - ---- check if tvservice is running ----
    [2013-12-05 10:21:33,481] [Log ] [SetupTv ] [DEBUG] - RemoteControl: RegisterChannel first called in Domain SetupTv.exe for thread SetupTv with id 1
    [2013-12-05 10:21:34,507] [Log ] [SetupTv ] [INFO ] - Set loglevel to: Debug
    [2013-12-05 10:21:35,637] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-05 10:21:35,669] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-05 10:21:38,575] [Log ] [SetupTv ] [DEBUG] - RemoteControl: TCP connect took : 21
    [2013-12-05 10:22:17,223] [Log ] [SetupTv ] [INFO ] - ---- SetupTv v1.5.100.0 is starting up on Windows 7 ( Service Pack 1 ) [6.1.7601.65536]
    [2013-12-05 10:22:17,239] [Log ] [SetupTv ] [INFO ] - ---- check connection with database ----
    [2013-12-05 10:22:20,024] [Log ] [SetupTv ] [INFO ] - SetupDatabaseForm: Added dependency for TvService - MySQL
    [2013-12-05 10:22:20,030] [Log ] [SetupTv ] [INFO ] - ---- check if database needs to be updated/created ----
    [2013-12-05 10:22:22,347] [Log ] [SetupTv ] [INFO ] - ---- upgrade database schema ----
    [2013-12-05 10:22:22,350] [Log ] [SetupTv ] [INFO ] - ---- check if tvservice is running ----
    [2013-12-05 10:22:24,889] [Log ] [SetupTv ] [DEBUG] - RemoteControl: RegisterChannel first called in Domain SetupTv.exe for thread SetupTv with id 1
    [2013-12-05 10:22:25,924] [Log ] [SetupTv ] [INFO ] - Set loglevel to: Debug
    [2013-12-05 10:22:27,003] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-05 10:22:27,029] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-05 10:22:29,901] [Log ] [SetupTv ] [DEBUG] - RemoteControl: TCP connect took : 9


    [2013-12-03 21:32:39,153] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-03 21:32:39,191] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-04 12:57:53,416] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-04 12:57:53,591] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-04 13:10:13,842] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-04 13:10:13,867] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-05 10:15:59,419] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-05 10:15:59,550] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-05 10:21:35,637] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-05 10:21:35,669] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)

    [2013-12-05 10:22:27,003] [Log ] [SetupTv ] [ERROR] - Failed to startup cause of exception
    [2013-12-05 10:22:27,029] [Log ] [SetupTv ] [ERROR] - Exception :confused:ystem.FormatException: Input string was not in a correct format.
    at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
    at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
    at SetupTv.Sections.CardDvbC.SetDefaults()
    at SetupTv.Sections.CardDvbC.Init()
    at SetupTv.Sections.CardDvbC..ctor(String name, Int32 cardNumber)
    at SetupTv.SetupTvSettingsForm.AddServerTvCards(Servers servers, IList`1 dbsServers, Boolean reloaded)
    at SetupTv.SetupTvSettingsForm.Init()
    at SetupTv.SetupTvSettingsForm..ctor(Boolean ShowAdvancedSettings)
     

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    Last edited:

    mm1352000

    Retired Team Member
  • Premium Supporter
  • September 1, 2008
    21,578
    8,228
    Home Country
    New Zealand New Zealand
    Hello again

    Looks like your scan settings for the DVB-C tuner are borked. Strange.
    Assuming you use the "Hauppauge Colossus Crossbar 0" analog tuner rather than the "Hauppauge HD PVR Software Tuner", you can do the following:
    http://wiki.team-mediaportal.com/1_...rver_Configuration/02_TV_Servers#Remove_Tuner

    1. Open Windows Device Manager.
    2. Temporarily disable the Colossus (I guess it would be listed under sound, video and game controllers).
    3. Restart the TV service (you can use the Windows Service Management Console or "net stop TVService" + "net start TVService" on the command line with admin privileges).
    4. Navigate to the tuner list, select the software tuner and click "remove".
    5. Re-enable the Colossus in Windows Device Manager.
    6. Restart the TV service again.

    Hopefully at this point everything will be back to normal in TV Server configuration. :)
    If you do use the DVB-C tuner (I'd be interested to know how it works) then I have another plan involving MySQL Workbench, but lets not deal with that unless we have to.

    mm
     

    sdlitvin

    MP Donator
  • Premium Supporter
  • April 14, 2010
    25
    2
    Home Country
    United States of America United States of America
    Hello again

    Looks like your scan settings for the DVB-C tuner are borked. Strange.
    Assuming you use the "Hauppauge Colossus Crossbar 0" analog tuner rather than the "Hauppauge HD PVR Software Tuner", you can do the following:
    http://wiki.team-mediaportal.com/1_...rver_Configuration/02_TV_Servers#Remove_Tuner

    1. Open Windows Device Manager.
    2. Temporarily disable the Colossus (I guess it would be listed under sound, video and game controllers).
    3. Restart the TV service (you can use the Windows Service Management Console or "net stop TVService" + "net start TVService" on the command line with admin privileges).
    4. Navigate to the tuner list, select the software tuner and click "remove".
    5. Re-enable the Colossus in Windows Device Manager.
    6. Restart the TV service again.

    Hopefully at this point everything will be back to normal in TV Server configuration. :)
    If you do use the DVB-C tuner (I'd be interested to know how it works) then I have another plan involving MySQL Workbench, but lets not deal with that unless we have to.

    mm

    That fixed it! Thank you!

    I don't need either the DVB-C tuner or the IPTV, so I removed them both. But up through MP 1.4, those entries never gave me any trouble, so I just left them alone until now.

    Now how do we mark this thread as solved? :)
     

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