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MediaPortal 2
Submit: Bug Reports
Sometimes thrown back from info screen
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<blockquote data-quote="Timhoh1234" data-source="post: 1284854" data-attributes="member: 155324"><p>Before you create this bug report:</p><ol> <li data-xf-list-type="ol">Make sure that your system <em>(Windows, codecs and drivers)</em> is up to date, matching the <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2" target="_blank"><strong>Requirements</strong></a> and you've filled in your <a href="http://forum.team-mediaportal.com/account/systemspecs" target="_blank"><strong>System Specs.</strong></a></li> <li data-xf-list-type="ol">Have a look at our <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2" target="_blank"><strong>MediaPortal Wiki!</strong></a> Maybe the solution is already there.</li> <li data-xf-list-type="ol">Have a look at our <strong><a href="https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC" target="_blank">Jira (Bug and Issue Tracker)</a></strong>and the threads in this section, maybe your problem is already known.</li> <li data-xf-list-type="ol">Search the forums for your problem, it's very likely that someone else already encountered the same problem.</li> </ol><p></p><p><strong><em><span style="color: rgb(243, 121, 52)">Please always include log files with your Bug Report!</span></em></strong></p><p>Check out our Wiki: <a href="https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files" target="_blank"><strong>Bug Reports and Log Files</strong></a></p><p></p><p>==================================================================</p><p></p><p><span style="font-size: 12px"><em>Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. </em></span></p><p><strong> Description: </strong></p><p>Sometimes, mostly the first time during usage of MP-client, the info screen can not be loaded and I'm thrown back to the previous media screen.</p><p>The behavior seems not systematic, but I can re-produce it very often, it is regardless of the media item type (audio, video).</p><p>Addtionally you need to add MP2.3.2 to the bug report for selection, there is only MP2.3.1</p><p></p><p><em><span style="font-size: 12px">Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem. </span></em></p><p><strong> Steps to Reproduce: </strong></p><p>See above, just open several times the context menu on a media item and select "media information".</p><p></p><p>The log files in debug mode do not show anything, so I don't attach them here.</p><p>Thanks for any help.</p><p></p><p></p><p></p><p></p><p></p><p>.</p></blockquote><p></p>
[QUOTE="Timhoh1234, post: 1284854, member: 155324"] Before you create this bug report: [LIST=1] [*]Make sure that your system [I](Windows, codecs and drivers)[/I] is up to date, matching the [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Installing+MediaPortal+2'][B]Requirements[/B][/URL] and you've filled in your [URL='http://forum.team-mediaportal.com/account/systemspecs'][B]System Specs.[/B][/URL] [*]Have a look at our [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2'][B]MediaPortal Wiki![/B][/URL] Maybe the solution is already there. [*]Have a look at our [B][URL='https://issues.team-mediaportal.com/issues/?jql=project%20%3D%20MP2%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC']Jira (Bug and Issue Tracker)[/URL][/B]and the threads in this section, maybe your problem is already known. [*]Search the forums for your problem, it's very likely that someone else already encountered the same problem. [/LIST] [B][I][COLOR=rgb(243, 121, 52)]Please always include log files with your Bug Report![/COLOR][/I][/B] Check out our Wiki: [URL='https://www.team-mediaportal.com/wiki/display/MediaPortal2/Bug+Reports+and+Log+Files'][B]Bug Reports and Log Files[/B][/URL] ================================================================== [SIZE=3][I]Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem. [/I][/SIZE] [B] Description: [/B] Sometimes, mostly the first time during usage of MP-client, the info screen can not be loaded and I'm thrown back to the previous media screen. The behavior seems not systematic, but I can re-produce it very often, it is regardless of the media item type (audio, video). Addtionally you need to add MP2.3.2 to the bug report for selection, there is only MP2.3.1 [I][SIZE=3]Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem. [/SIZE][/I] [B] Steps to Reproduce: [/B] See above, just open several times the context menu on a media item and select "media information". The log files in debug mode do not show anything, so I don't attach them here. Thanks for any help. . [/QUOTE]
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Submit: Bug Reports
Sometimes thrown back from info screen
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