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<blockquote data-quote="mm1352000" data-source="post: 1137597" data-attributes="member: 82144"><p>Hello Erick</p><p></p><p></p><p>If I had to guess, I'd say that Windows goes into a deeper sleep after a configurable time, and that your remote driver/receiver is not able to wake the PC from that state... but I could be <em>completely </em>wrong.</p><p></p><p></p><p>In general log files are required to troubleshoot issues like this. So, could you post full log files from MediaPortal and TV Server please:</p><ol> <li data-xf-list-type="ol">Set <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/15_Customization/00_Configuration/11_General#Log_verbosity" target="_blank">MediaPortal log verbosity</a> to debug.</li> <li data-xf-list-type="ol">Set <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/06_General#Log_Level" target="_blank">TV Server log level</a> to debug.</li> <li data-xf-list-type="ol">Restart the TV service (TV Server configuration, manual control > stop service... then start service) to ensure the change takes effect.</li> <li data-xf-list-type="ol">Reproduce the problem:<ol> <li data-xf-list-type="ol">Start MP.</li> <li data-xf-list-type="ol">View TV for 30 seconds or so.</li> <li data-xf-list-type="ol">Do whatever you do to put the PC to sleep.</li> <li data-xf-list-type="ol">Do whatever you do to wake the PC.</li> <li data-xf-list-type="ol">Try to start TV (expecting to get the no free card message).</li> <li data-xf-list-type="ol">Wait 30 seconds (or whatever it takes).</li> <li data-xf-list-type="ol">Try to start TV again (expecting it to succeed).</li> <li data-xf-list-type="ol">Close MediaPortal.</li> </ol></li> <li data-xf-list-type="ol">Use the <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files#For_Non_Reproducible_Problems_within_MediaPortal" target="_blank">watchdog/debug-tool <strong>option 3</strong></a> to collect full log files.</li> <li data-xf-list-type="ol">Post/attach the zip file.</li> </ol><p></p><p></p><p>I'll reserve full judgement until I've seen the log files... but my guess based on what you've said is that the <strong>tuner driver</strong> (not TV Server) takes some time to resume/wake. Evidence for this would be that you get the "no free card" message. If TV service weren't awake, you definitely wouldn't get that message... because the message comes from TV service (!). The message can indicate a variety of conditions, including that tuner(s) are not connected/detected yet.</p><p></p><p></p><p>This doesn't surprise me. It fits the above guess/hypothesis.</p><p></p><p></p><p>TV service doesn't sleep any more or less than all the other software you have when you put the PC to sleep. Therefore there's no way to wake it up quicker or stop it going to sleep.</p><p>Please post the log files as directed above, and let's confirm what's really going on before we leap to conclusions.</p><p></p><p>Regards,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1137597, member: 82144"] Hello Erick If I had to guess, I'd say that Windows goes into a deeper sleep after a configurable time, and that your remote driver/receiver is not able to wake the PC from that state... but I could be [I]completely [/I]wrong. In general log files are required to troubleshoot issues like this. So, could you post full log files from MediaPortal and TV Server please: [LIST=1] [*]Set [URL='http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/15_Customization/00_Configuration/11_General#Log_verbosity']MediaPortal log verbosity[/URL] to debug. [*]Set [URL='http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/06_General#Log_Level']TV Server log level[/URL] to debug. [*]Restart the TV service (TV Server configuration, manual control > stop service... then start service) to ensure the change takes effect. [*]Reproduce the problem: [LIST=1] [*]Start MP. [*]View TV for 30 seconds or so. [*]Do whatever you do to put the PC to sleep. [*]Do whatever you do to wake the PC. [*]Try to start TV (expecting to get the no free card message). [*]Wait 30 seconds (or whatever it takes). [*]Try to start TV again (expecting it to succeed). [*]Close MediaPortal. [/LIST] [*]Use the [URL='http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files#For_Non_Reproducible_Problems_within_MediaPortal']watchdog/debug-tool [B]option 3[/B][/URL] to collect full log files. [*]Post/attach the zip file. [/LIST] I'll reserve full judgement until I've seen the log files... but my guess based on what you've said is that the [B]tuner driver[/B] (not TV Server) takes some time to resume/wake. Evidence for this would be that you get the "no free card" message. If TV service weren't awake, you definitely wouldn't get that message... because the message comes from TV service (!). The message can indicate a variety of conditions, including that tuner(s) are not connected/detected yet. This doesn't surprise me. It fits the above guess/hypothesis. TV service doesn't sleep any more or less than all the other software you have when you put the PC to sleep. Therefore there's no way to wake it up quicker or stop it going to sleep. Please post the log files as directed above, and let's confirm what's really going on before we leap to conclusions. Regards, mm [/QUOTE]
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