I think you need this IR-receiver -> Link! You can contact AEOne here in our community!Hi Jay
I just got an FC8. Same issue with that remote. I can't really get excited about fixing a remote so am going to get another one too.
Which one did you get? Was there one that mounts onto the internal IR screwholes? I'd quite like to use the front IR window as it's out in the open unlike the zotac in the bedroom, where an external radio based usb provides better zapping angles.