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MediaPortal 2
Plugin Development
Testbuilds for Native MP2 TV - Updated for 10th AE Update 1 (2014-09-13)!
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<blockquote data-quote="mm1352000" data-source="post: 1125922" data-attributes="member: 82144"><p>Hello dt_matthews</p><p></p><p>First, thanks for reporting the problem. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>There doesn't seem to be much information about your tuner on our forum, so we're going to need your help to figure out what is going on. Some questions...</p><p></p><p>1. Can you tell me: have you checked if the tuner works in other software? (...for example, AVerTV, MediaPortal 1's TV Server...?)</p><p>2. If you do have other TV software installed, can you confirm that you have it closed and/or disabled when you start trying to scan for channels with MediaPortal 2 Native TV?</p><p></p><p>Ideally we'd like you to have the latest driver for the tuner installed. Looking at the driver you have installed:</p><p></p><p></p><p>According to AVerMedia's website:</p><p><a href="http://avertv.avermedia.com/Product/ProductDetail.aspx?Id=507&tab=APDriver" target="_blank">http://avertv.avermedia.com/Product/ProductDetail.aspx?Id=507&tab=APDriver</a></p><p></p><p>...the latest driver is version 8.0.64.70 released on 2014-01-14.</p><p>As you can see, your log says that your driver is version 8.0.64.70... but dated 2013-05-06. I'm suspicious because the next driver on AVerMedia's website - version 8.2.64.64 is marked as released 2013-06-07. I wonder if 8.0.64.70 is <em>really</em> the latest.</p><p></p><p>3. Where did you get your driver from? An install CD, Windows update, AVerMedia's website...?</p><p></p><p></p><p>If the tuner works in other software and you've closed/disabled that software before starting the scan with MP2 Native TV...</p><ol> <li data-xf-list-type="ol">Stop MP2 Server.</li> <li data-xf-list-type="ol">Open Windows Explorer.</li> <li data-xf-list-type="ol">Navigate to the MP2 Server install directory.</li> <li data-xf-list-type="ol">In the plugins directory there should be a SlimTV Native (Native TV) directory. Go into that.</li> <li data-xf-list-type="ol">Within that directory should be another plugins directory, with a sub-directory called "CustomDevices". Go into that.</li> <li data-xf-list-type="ol">Within that directory should be a file called Mediaportal.TV.Server.Plugins.CustomDevices.ProfUsb.dll. Please find it.</li> <li data-xf-list-type="ol">Take ...ProfUsb.dll out of that directory. You can put it anywhere else, just not in there. A good place might be the resources sub directory within the CustomDevices directory. We just need it out of the way.</li> <li data-xf-list-type="ol">Start MP2 Server.</li> </ol><p>Now, I'm going to ask you to tweak a few settings. I'm asking you to do this because the settings I'm about to mention can sometimes affect tuner compatibility.</p><p>So, please can you:</p><ol> <li data-xf-list-type="ol">Open TV Server configuration.</li> <li data-xf-list-type="ol">Go to the tuners list and edit the settings for your tuner. It should look similar but not exactly the same as --><a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers#Edit_Tuner_Settings" target="_blank">this</a><--.</li> <li data-xf-list-type="ol">I would like you to try scanning with combinations of the following settings:</li> </ol> <ul style="margin-left: 20px"> <li data-xf-list-type="ul">preferred network provider: generic, DVB-T</li> <li data-xf-list-type="ul">idle mode: stop, always on</li> </ul><p>You're currently using generic and stop. That gives you 3 other combinations to test: generic + always on; DVB-T + stop; and DVB-T + always on.</p><p>After each settings change you'll need to save and restart the MP2 Server (to make sure the setting change takes effect).</p><p><strong>Please collect log files for each combination that you test, </strong>and post/attach the log files here.</p><p></p><p>Thanks in advance,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1125922, member: 82144"] Hello dt_matthews First, thanks for reporting the problem. :) There doesn't seem to be much information about your tuner on our forum, so we're going to need your help to figure out what is going on. Some questions... 1. Can you tell me: have you checked if the tuner works in other software? (...for example, AVerTV, MediaPortal 1's TV Server...?) 2. If you do have other TV software installed, can you confirm that you have it closed and/or disabled when you start trying to scan for channels with MediaPortal 2 Native TV? Ideally we'd like you to have the latest driver for the tuner installed. Looking at the driver you have installed: According to AVerMedia's website: [url]http://avertv.avermedia.com/Product/ProductDetail.aspx?Id=507&tab=APDriver[/url] ...the latest driver is version 8.0.64.70 released on 2014-01-14. As you can see, your log says that your driver is version 8.0.64.70... but dated 2013-05-06. I'm suspicious because the next driver on AVerMedia's website - version 8.2.64.64 is marked as released 2013-06-07. I wonder if 8.0.64.70 is [I]really[/I] the latest. 3. Where did you get your driver from? An install CD, Windows update, AVerMedia's website...? If the tuner works in other software and you've closed/disabled that software before starting the scan with MP2 Native TV... [LIST=1] [*]Stop MP2 Server. [*]Open Windows Explorer. [*]Navigate to the MP2 Server install directory. [*]In the plugins directory there should be a SlimTV Native (Native TV) directory. Go into that. [*]Within that directory should be another plugins directory, with a sub-directory called "CustomDevices". Go into that. [*]Within that directory should be a file called Mediaportal.TV.Server.Plugins.CustomDevices.ProfUsb.dll. Please find it. [*]Take ...ProfUsb.dll out of that directory. You can put it anywhere else, just not in there. A good place might be the resources sub directory within the CustomDevices directory. We just need it out of the way. [*]Start MP2 Server. [/LIST] Now, I'm going to ask you to tweak a few settings. I'm asking you to do this because the settings I'm about to mention can sometimes affect tuner compatibility. So, please can you: [LIST=1] [*]Open TV Server configuration. [*]Go to the tuners list and edit the settings for your tuner. It should look similar but not exactly the same as -->[URL='http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/02_TV_Servers#Edit_Tuner_Settings']this[/URL]<--. [*]I would like you to try scanning with combinations of the following settings: [/LIST] [INDENT][LIST] [*]preferred network provider: generic, DVB-T [*]idle mode: stop, always on [/LIST][/INDENT] You're currently using generic and stop. That gives you 3 other combinations to test: generic + always on; DVB-T + stop; and DVB-T + always on. After each settings change you'll need to save and restart the MP2 Server (to make sure the setting change takes effect). [B]Please collect log files for each combination that you test, [/B]and post/attach the log files here. Thanks in advance, mm [/QUOTE]
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Testbuilds for Native MP2 TV - Updated for 10th AE Update 1 (2014-09-13)!
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