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<blockquote data-quote="mm1352000" data-source="post: 1164917" data-attributes="member: 82144">If following the above suggestions does not help, you will need to provide IRSS and TV Server log files. I won't be able to help further without them.<ol>
<li data-xf-list-type="ol">Open TV Server Configuration. 
</li>
<li data-xf-list-type="ol">Go to the General section.</li>
<li data-xf-list-type="ol">Ensure <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/06_General#Log_Level" target="_blank">TV Server's log level</a> is set to debug.</li>
<li data-xf-list-type="ol">Go to the Manual Control section.</li>
<li data-xf-list-type="ol">Click &quot;stop service&quot;... then &quot;start service&quot;. 
</li>
<li data-xf-list-type="ol">Open IRSS Input Service Configuration.</li>
<li data-xf-list-type="ol">Select &quot;advanced&quot; (button up the top).</li>
<li data-xf-list-type="ol">If there is a log level setting available (there may not be, depending on which version you ended up using), set it to debug.</li>
<li data-xf-list-type="ol">Click &quot;stop&quot;... then &quot;start&quot;.</li>
<li data-xf-list-type="ol">Open the MediaPortal Watchdog tool.</li>
<li data-xf-list-type="ol">Select option 2 and click &quot;proceed&quot;. 
</li>
<li data-xf-list-type="ol">Try to use MediaPortal to view a couple of channels (ie. show me that blasting is not working).</li>
<li data-xf-list-type="ol">Close MediaPortal.</li>
<li data-xf-list-type="ol">Attach (&quot;upload a file&quot;) the zip file created by the Watchdog tool.</li>
<li data-xf-list-type="ol">Zip the contents of the c:\ProgramData\IR Server Suite\Logs folder, and attach that zip file as well.</li>
</ol></blockquote>

[QUOTE="mm1352000, post: 1164917, member: 82144"] If following the above suggestions does not help, you will need to provide IRSS and TV Server log files. [B]I won't be able to help further without them.[/B] [LIST=1] [*]Open TV Server Configuration. [*]Go to the General section. [*]Ensure [URL='http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/141_Configuration/TV-Server_Configuration/06_General#Log_Level']TV Server's log level[/URL] is set to debug. [*]Go to the Manual Control section. [*]Click "stop service"... then "start service". [*]Open IRSS Input Service Configuration. [*]Select "advanced" (button up the top). [*]If there is a log level setting available (there may not be, depending on which version you ended up using), set it to debug. [*]Click "stop"... then "start". [*]Open the MediaPortal Watchdog tool. [*]Select option 2 and click "proceed". [*]Try to use MediaPortal to view a couple of channels (ie. show me that blasting is not working). [*]Close MediaPortal. [*]Attach ("upload a file") the zip file created by the Watchdog tool. [*]Zip the contents of the c:\ProgramData\IR Server Suite\Logs folder, and attach that zip file as well. [/LIST] [/QUOTE]

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