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<blockquote data-quote="HTPCSourcer" data-source="post: 1164139" data-attributes="member: 74879"><p>Hello and welcome to MediaPortal,</p><p></p><p>We'll be happy to help you getting a running MediaPortal Installation. However, the team will appreciate some effort at your side to present your issues in a more readable manner<img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" />.</p><p>Generally speaking there is not much sense in installing, uninstalling and installing again. THings will not get any better this way and it is advisable to seek support earlier.</p><p></p><p></p><p>Both MP1 and MP2 bring their own Windows services. Since you did not post any logs or other ionformation it is difficult to judge what happened, but probably something got messed up between the different services. Your system may now have been left in a in-between state.</p><p></p><p>In case that your system - Windows 10 as you wrote - created restore points, the easiest and safest way might be to restore to a state before you started yopur MediaPortal experience. If this is not possible, I suggest that you first check your Windows services if there is any MediaPortal TV service left active, stop it and then uninstall everything from the control panel, that relates to MediaPortal. Depending on what SQL database you chose at the beginning you may also want to look for MySQL and uninstall it.</p><p></p><p>I have found that at this point a manual clean process ensures future functionality. Next thing is then to delete the following directories:</p><p></p><p>C:\Program Files (x86)\Team MediaPortal</p><p>C:\ProgramData\Team MediaPortal</p><p>... MySQL - I am not sure where this is located since I am not using this databae software</p><p></p><p>Using a registry cleaner at this point to delete any trace of MediaPortal would not be a bad idea.Then restart the PC.</p><p></p><p>If you would like to use MP2 then download the Update1 version. I can ensure you that MP2 can be run without any hassle such as stuttering. Then report back here if you require further assistance.</p><p></p><p><strong><u>Attention</u></strong>: If after having installed MP2 you would like to test MP1, you do not need to uninstall MP2. However you will need to <u><strong>deactivate</strong></u> the respective WIndows MP2 TV Service. MP1 can then be installed in parallel to MP2. Alternatively start with MP1 and then <u>deactivate</u> the respective service before attempting to install MP2.</p><p></p><p>Note that the MP installer/uninstaller is sometimes not able to stop the TV service. It is therefore highly recommended to manually stop this Windows service whenever attempting an update or uninstall.</p></blockquote><p></p>
[QUOTE="HTPCSourcer, post: 1164139, member: 74879"] Hello and welcome to MediaPortal, We'll be happy to help you getting a running MediaPortal Installation. However, the team will appreciate some effort at your side to present your issues in a more readable manner;). Generally speaking there is not much sense in installing, uninstalling and installing again. THings will not get any better this way and it is advisable to seek support earlier. Both MP1 and MP2 bring their own Windows services. Since you did not post any logs or other ionformation it is difficult to judge what happened, but probably something got messed up between the different services. Your system may now have been left in a in-between state. In case that your system - Windows 10 as you wrote - created restore points, the easiest and safest way might be to restore to a state before you started yopur MediaPortal experience. If this is not possible, I suggest that you first check your Windows services if there is any MediaPortal TV service left active, stop it and then uninstall everything from the control panel, that relates to MediaPortal. Depending on what SQL database you chose at the beginning you may also want to look for MySQL and uninstall it. I have found that at this point a manual clean process ensures future functionality. Next thing is then to delete the following directories: C:\Program Files (x86)\Team MediaPortal C:\ProgramData\Team MediaPortal ... MySQL - I am not sure where this is located since I am not using this databae software Using a registry cleaner at this point to delete any trace of MediaPortal would not be a bad idea.Then restart the PC. If you would like to use MP2 then download the Update1 version. I can ensure you that MP2 can be run without any hassle such as stuttering. Then report back here if you require further assistance. [B][U]Attention[/U][/B]: If after having installed MP2 you would like to test MP1, you do not need to uninstall MP2. However you will need to [U][B]deactivate[/B][/U] the respective WIndows MP2 TV Service. MP1 can then be installed in parallel to MP2. Alternatively start with MP1 and then [U]deactivate[/U] the respective service before attempting to install MP2. Note that the MP installer/uninstaller is sometimes not able to stop the TV service. It is therefore highly recommended to manually stop this Windows service whenever attempting an update or uninstall. [/QUOTE]
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