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<blockquote data-quote="DNHB" data-source="post: 1164145" data-attributes="member: 156432">Thank you for taking the trouble to respond despite the fact that I did not attach any details such as logs etc. The fact is that the issues arose on my wife's PC which she uses in the kitchen &amp; serves as our TV there (this is probably too much information !) whereas I wrote my post at my desk. Also I'm pretty ignorant regarding identifying the appropriate log files &amp; how to submit them, I'm afraid. I did try to use the MP1 Watchdog application but that seemed to 'hang' at the &quot;collecting information&quot; stage. I didn't knowingly use MySQL for anything - I just used 'standard' installs/set up options. The only specific thing I did (when the SW worked) was to select the right TV Card/DVB to use for searching for TV channels.Anyway I will follow the advice you have kindly offered. Incidentally I could not manually stop the TVService via Task Manager or System Explorer: the only way to do it I found was to reboot the PC after uninstalling the MP software (I used IOBit uninstaller for this with its 'Powerful uninstaller' option). Anyway, thanks again for your response.</blockquote>

[QUOTE="DNHB, post: 1164145, member: 156432"] Thank you for taking the trouble to respond despite the fact that I did not attach any details such as logs etc. The fact is that the issues arose on my wife's PC which she uses in the kitchen & serves as our TV there (this is probably too much information !) whereas I wrote my post at my desk. Also I'm pretty ignorant regarding identifying the appropriate log files & how to submit them, I'm afraid. I did try to use the MP1 Watchdog application but that seemed to 'hang' at the "collecting information" stage. I didn't knowingly use MySQL for anything - I just used 'standard' installs/set up options. The only specific thing I did (when the SW worked) was to select the right TV Card/DVB to use for searching for TV channels. Anyway I will follow the advice you have kindly offered. Incidentally I could not manually stop the TVService via Task Manager or System Explorer: the only way to do it I found was to reboot the PC after uninstalling the MP software (I used IOBit uninstaller for this with its 'Powerful uninstaller' option). Anyway, thanks again for your response. [/QUOTE]

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