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TV Service stops randomly - MP v1.11
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<blockquote data-quote="mm1352000" data-source="post: 1156613" data-attributes="member: 82144"><p>Hello again</p><p></p><p></p><p>In the absence of evidence I think we're going to have to agree to disagree about bad weather causing the TV service to stop. I'd be more than happy to look at any evidence you can supply in future. Hopefully we can agree that weather was <strong>not</strong> a factor in the problems on 15 October.</p><p></p><p></p><p>I have not said that. I did say the TV service kept running, but I have not said it was "fine". It clearly wasn't. The point I've been trying to make is that it hadn't stopped outright as you have been claiming.</p><p></p><p></p><p>I disagree with your claim that the problems started at 8 PM (or between 7:30 PM and 8:30 PM as you said in your previous post).</p><p></p><p>The log file shows that the following recordings failed completely or were only partially recorded:</p><p>[2015-10-15 08:23:09,547] [Log ] [scheduler thread] [INFO ] - Scheduler: Time to record 7TWO 8:23 AM-9:00 AM Harry's Practice</p><p>[2015-10-15 14:53:04,941] [Log ] [scheduler thread] [INFO ] - Scheduler: Time to record 7TWO 2:53 PM-3:30 PM SCU: Serious Crash Unit</p><p>[2015-10-15 17:53:01,743] [Log ] [scheduler thread] [INFO ] - Scheduler: Time to record 7mate 5:53 PM-7:00 PM Mythbusters</p><p></p><p>Note the times. In other words, the TV service clearly had problems much earlier than 8 PM.</p><p></p><p>In my opinion the TV service appears to have been partially functional until approximately 9:20 PM (when the out-of-memory errors start in the log).</p><p></p><p></p><p>I don't know what you mean by "caught exception crash method code".</p><p>I have no evidence that any recordings were meant to start after 7:30 PM. All I can see is what the log files say. They show:</p><ul> <li data-xf-list-type="ul">"The Bachelorette" starting to record successfully at 7:15 PM<br /> </li> <li data-xf-list-type="ul">the out-of-memory exceptions starting at approximately 9:20 PM</li> </ul><p></p><p></p><p>Ummm, I have no idea what c++ DLLs have to do with this. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" /></p><p></p><p></p><p>I presume you mean to say that an error generated within a c++ DLL would cause a crash.</p><p>It might; it might not; it entirely depends on the circumstances (whether the c++ DLL contains native or managed code, the nature of the error etc. etc. etc.).</p><p>...but again, I don't understand the relevance. TV Server didn't crash. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite5" alt=":confused:" title="Confused :confused:" loading="lazy" data-shortname=":confused:" /></p><p></p><p></p><p></p><p>Please:</p><ol> <li data-xf-list-type="ol">Provide a full set of log files. Use the Watchdog tool with option 3 to collect the logs so that we get Windows application and system event logs.</li> <li data-xf-list-type="ol">Provide screenshot(s) of Windows task manager showing the RAM usage for all processes. Be sure to click "show processes for all users".</li> <li data-xf-list-type="ol">Attempt to open and navigate within TV Server Configuration. Note the results.</li> <li data-xf-list-type="ol">Attempt to view live TV from within MediaPortal.</li> </ol><p></p><p>Regards,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1156613, member: 82144"] Hello again In the absence of evidence I think we're going to have to agree to disagree about bad weather causing the TV service to stop. I'd be more than happy to look at any evidence you can supply in future. Hopefully we can agree that weather was [B]not[/B] a factor in the problems on 15 October. I have not said that. I did say the TV service kept running, but I have not said it was "fine". It clearly wasn't. The point I've been trying to make is that it hadn't stopped outright as you have been claiming. I disagree with your claim that the problems started at 8 PM (or between 7:30 PM and 8:30 PM as you said in your previous post). The log file shows that the following recordings failed completely or were only partially recorded: [2015-10-15 08:23:09,547] [Log ] [scheduler thread] [INFO ] - Scheduler: Time to record 7TWO 8:23 AM-9:00 AM Harry's Practice [2015-10-15 14:53:04,941] [Log ] [scheduler thread] [INFO ] - Scheduler: Time to record 7TWO 2:53 PM-3:30 PM SCU: Serious Crash Unit [2015-10-15 17:53:01,743] [Log ] [scheduler thread] [INFO ] - Scheduler: Time to record 7mate 5:53 PM-7:00 PM Mythbusters Note the times. In other words, the TV service clearly had problems much earlier than 8 PM. In my opinion the TV service appears to have been partially functional until approximately 9:20 PM (when the out-of-memory errors start in the log). I don't know what you mean by "caught exception crash method code". I have no evidence that any recordings were meant to start after 7:30 PM. All I can see is what the log files say. They show: [LIST] [*]"The Bachelorette" starting to record successfully at 7:15 PM [*]the out-of-memory exceptions starting at approximately 9:20 PM [/LIST] Ummm, I have no idea what c++ DLLs have to do with this. :S I presume you mean to say that an error generated within a c++ DLL would cause a crash. It might; it might not; it entirely depends on the circumstances (whether the c++ DLL contains native or managed code, the nature of the error etc. etc. etc.). ...but again, I don't understand the relevance. TV Server didn't crash. :S Please: [LIST=1] [*]Provide a full set of log files. Use the Watchdog tool with option 3 to collect the logs so that we get Windows application and system event logs. [*]Provide screenshot(s) of Windows task manager showing the RAM usage for all processes. Be sure to click "show processes for all users". [*]Attempt to open and navigate within TV Server Configuration. Note the results. [*]Attempt to view live TV from within MediaPortal. [/LIST] Regards, mm [/QUOTE]
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