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<blockquote data-quote="Luca Brasi" data-source="post: 952072" data-attributes="member: 60220">Hi Rebecca,&nbsp;welcome to the forum!Your problem looks uncommon to me, let's see what we can do to figure this out...&nbsp;Just to get the picture...&nbsp;Did you do a windows upgrade from xp to 8 then? If yes MP 1.2.3 was there before the upgrade? If yes again was 1.2.3 running fine after the upgrade?&nbsp;Are you talking about the the setup.exe here or did you manage to install 1.3 beta (over 1.2.3?) and it just wouldn't load?&nbsp;Independent of what your answers are I would recommend to get rid of all MediaPortal stuff on your system and do a clean install.If you still can enter the config you might be lucky with installing the backup plugin and backup your databases/thumbs and settings before doing the de-installation. Nevertheless starting from the scratch might be the best advice here as well.&nbsp;Luca</blockquote>

[QUOTE="Luca Brasi, post: 952072, member: 60220"] Hi Rebecca, welcome to the forum! Your problem looks uncommon to me, let's see what we can do to figure this out... Just to get the picture... Did you do a windows upgrade from xp to 8 then? If yes MP 1.2.3 was there before the upgrade? If yes again was 1.2.3 running fine after the upgrade? Are you talking about the the setup.exe here or did you manage to install 1.3 beta (over 1.2.3?) and it just wouldn't load? Independent of what your answers are I would recommend to get rid of all MediaPortal stuff on your system and do a clean install. If you still can enter the config you might be lucky with installing the backup plugin and backup your databases/thumbs and settings before doing the de-installation. Nevertheless starting from the scratch might be the best advice here as well. Luca [/QUOTE]

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