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<blockquote data-quote="mm1352000" data-source="post: 767006" data-attributes="member: 82144">Hi RobWelcome to the forum! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" />I have 2 Pinnacle 7010ix cards here.Um, you want it to be using the BGT3540 driver, not the BGT3595 or BGT3600 driver.... unless I'm very much mistaken. I'm using the 6.0.0.49 BGT3540 driver myself...We want them all! <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin&nbsp; &nbsp; :D" loading="lazy" data-shortname=":D" />Use the watchdog (instructions and info on our wiki --&gt;<a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog" target="_blank">here</a>&lt;--) - it makes collecting logs easy and it gives us all the information that we need. In your case, use option 1 then attempt to start viewing a channel that is troublesome. After the failure close MP and a zip file containing the logs will be created.mm</blockquote>

[QUOTE="mm1352000, post: 767006, member: 82144"] Hi Rob Welcome to the forum! :) I have 2 Pinnacle 7010ix cards here. Um, you want it to be using the BGT3540 driver, not the BGT3595 or BGT3600 driver.... unless I'm very much mistaken. I'm using the 6.0.0.49 BGT3540 driver myself... We want them all! :D Use the watchdog (instructions and info on our wiki -->[URL="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog"]here[/URL]<--) - it makes collecting logs easy and it gives us all the information that we need. In your case, use option 1 then attempt to start viewing a channel that is troublesome. After the failure close MP and a zip file containing the logs will be created. mm [/QUOTE]

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