Unexpected craches

Discussion in '1.12.0 Pre Release' started by Nybbe67, June 11, 2015.

  1. Nybbe67

    Nybbe67 Portal Pro

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    Hi
    I have been used MP for a couple of years and after the 1.12.0 prerelease I got a lot of unexpected crasches.
    Im using Titan Extended as skin for the moment but have tried with default wide with the same crasches.



    Can someone have a look at my logs?
    Last time I get a crasch was today at 17:00 as you can see in my logs.

    Regards
    Niklas
     
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  3. mm1352000
    • Team MediaPortal

    mm1352000 Development Group

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    Hello Niklas

    The crash that I can see seems to be triggered by FanartHandler:
    Show Spoiler

    15-06-10 20:21:50";".NET Runtime";"(0)";"Error";"Tillämpningsprogram: MediaPortal.exe
    Framework-version: v4.0.30319
    Beskrivning: Processen avslutades på grund av ett ohanterat undantag.
    Undantagsinformation: System.AccessViolationException
    Stack:
    vid MediaPortal.GUI.Library.DXNative.FontEngineAddTexture(Int32, Boolean, Void*)
    vid MediaPortal.GUI.Library.DXNative.FontEngineAddTextureSync(Int32, Boolean, Void*)
    vid MediaPortal.guilib.TextureFrame..ctor(System.String, Microsoft.DirectX.Direct3D.Texture, Int32)
    vid MediaPortal.GUI.Library.GUITextureManager.Load(System.String, Int64, Int32, Int32, Boolean)
    vid FanartHandler.Utils.LoadImage(System.String)
    vid FanartHandler.FanartRandom.AddPropertyRandom(System.String, System.String, System.Collections.ArrayList ByRef, Boolean)
    vid FanartHandler.FanartRandom.RefreshRandomImageProperties(FanartHandler.RefreshWorker)
    vid FanartHandler.RefreshWorker.OnDoWork(System.ComponentModel.DoWorkEventArgs)
    vid System.ComponentModel.BackgroundWorker.WorkerThreadStart(System.Object)
    vid System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr, System.Object[], System.Object, System.Object[] ByRef)
    vid System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(System.Runtime.Remoting.Messaging.IMessage, System.Runtime.Remoting.Messaging.IMessageSink)
    vid System.Runtime.Remoting.Proxies.AgileAsyncWorkerItem.ThreadPoolCallBack(System.Object)
    vid System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
    vid System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    vid System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    vid System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
    vid System.Threading.ThreadPoolWorkQueue.Dispatch()
    vid System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
    ";"1026"
    "2015-06-10 20:21:51";"Application Error";"Programkrascher";"Error";"Felet uppstod i programmet med namn: MediaPortal.exe, version 1.11.100.0, tidsstämpel 0x5552f18f , felet uppstod i modulen med namn: fontEngine.dll, version 0.0.0.0, tidsstämpel 0x5552f135 Undantagskod: 0xc0000005 Felförskjutning: 0x00001c01 Process-ID: 0x54c Programmets starttid: 0x01d0a3594dd9dda1 Sökväg till program: C:\Program Files\Team MediaPortal\MediaPortal\MediaPortal.exe Sökväg till modul: C:\Program Files\Team MediaPortal\MediaPortal\fontEngine.dll Rapport-ID: 8fd2e1d6-0f9d-11e5-b7cd-001a4d4ee49c";"1000"
    "2015-06-10 20:21:57";"Windows Error Reporting";"(0)";"Information";"Fel-bucket 14831273, typ 25 Händelsenamn: APPCRASH Svar: Inte tillgänglig Kabinett-ID: 0 Problemsignatur: P1: MediaPortal.exe P2: 1.11.100.0 P3: 5552f18f P4: fontEngine.dll P5: 0.0.0.0 P6: 5552f135 P7: c0000005 P8: 00001c01 P9: P10: Bifogade filer: C:\Users\HTPC\AppData\Local\Temp\WER40AA.tmp.WERInternalMetadata.xml Filerna kan vara tillgängliga på följande plats: C:\Users\HTPC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_MediaPortal.exe_654bab43b1c6a461e119df9ebb384f76102e32a_010c592a Analyssymbol: Kontrollerar lösning igen: 0 Rapport-ID: 8fd2e1d6-0f9d-11e5-b7cd-001a4d4ee49c Rapportstatus: 0";"1001"
     
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  4. Nybbe67

    Nybbe67 Portal Pro

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    Im still having crasches now and then. I have disabled all plugins but it crasches anyway. Any ideas?
    I have reinstalled my Nvidia GPU driver (with a driver cleanup before).
     
  5. Nybbe67

    Nybbe67 Portal Pro

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    New crasch, new logs. Please help me.
     
  6. mm1352000
    • Team MediaPortal

    mm1352000 Development Group

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    When did the latest crash happen?
    The last crash I can see in the Windows application event log is from 24 June:
    Show Spoiler

    "2015-06-24 23:30:45";"Windows Error Reporting";"(0)";"Information";"Fel-bucket , typ 0 Händelsenamn: AppHangB1 Svar: Inte tillgänglig Kabinett-ID: 0 Problemsignatur: P1: MediaPortal.exe P2: 1.11.100.0 P3: 5552f18f P4: f4c7 P5: 2048 P6: P7: P8: P9: P10: Bifogade filer: C:\Users\HTPC\AppData\Local\Temp\WER6CC9.tmp.appcompat.txt C:\Users\HTPC\AppData\Local\Temp\WER6E31.tmp.WERInternalMetadata.xml Filerna kan vara tillgängliga på följande plats: C:\Users\HTPC\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_MediaPortal.exe_b01de7672d6fa69f7eed7aa4dd749409664f1fb_10fc75ed Analyssymbol: Kontrollerar lösning igen: 0 Rapport-ID: 43f4079b-1ab8-11e5-89a8-001a4d4ee49c Rapportstatus: 1";"1001"
    "2015-06-24 23:30:46";"Application Hang";"(101)";"Error";"Programmet MediaPortal.exe, version 1.11.100.0, avslutades eftersom det slutade att samverka med Windows. Ytterligare information kan finnas i problemhistoriken på kontrollpanelen för Åtgärdscentret och lösningar. Process-ID: 15fc Starttid: 01d0ae76600c6685 Avslutningstid: 65 Programsökväg: C:\Program Files\Team MediaPortal\MediaPortal\MediaPortal.exe Rapport-ID: ";"1002"


    The MediaPortal log files themselves are not helpful because log level is set to error. Therefore there is almost nothing in the logs.
     
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