Unknown Error Occurred when trying to watch TV - MePo 1.36 (1 Viewer)

[Steve.Rayner61]

Hi,

Was using v1.33 without issue. Then started receiving error message "Unknown error occurred" when trying to watch TV. Upgraded to v1.36 hoping it might overwrite any problem areas in the installation, but have getting the same error. Ideas anyone?

Logs attached.

Cheers,
Rainman.

 

[Pablik]

Please, can post your entire TV Server Log folder?

 

[Steve.Rayner61]

Thanks Pablik. TV Server Logs attached per request.

Cheers,
Rainman.

 

[Pablik]

In the service log, there is an error event thrown when the TV service is starting:

System.Management.ManagementException: Invalid class

It means, that your Windows system WMI repository is probably somehow corrupted.
You can check it by opennig WMI manager. Cmd: wmimgmt.msc
Select WMI Control (Local) and select Properties. If you see some error, then that is your problem.

Here is some help regarding the WMI (you can find it on the web):

Open Command Prompt with elevated privileges.

Run the command:
winmgmt /salvagerepository

Then execute the command to see if it now comes back as consistent:
winmgmt /verifyrepository

If it says that Repository is not consistent, then you need to run:
winmgmt /resetrepository

It will help you fix the WMI repository. Here is what each of the WMI commands mean:
salvagerepository: This option when used with winmmgmt command performs a consistency check. If an inconsistency is detected, it rebuilds the repository.
verifyrepository: Performs a consistency check on the WMI repository.
resetrepository: The repository is reset to the initial state when the operating system is first installed

 

[Steve.Rayner61]

Thanks Pablik. I'll give this a go as soon as I can and let you know the result

Cheers,
Rainman.

 

[Steve.Rayner61]

Hi Pablik,

Unfortunately, this didn't help. winmgmt /verifyrepository returned "WMI repository is consistent", both before and after running winmgmt /salvagerepository. And...the same error is still occurring when attempting to watch a TV channel.

Would appreciate any other suggestions you or anyone else may have?

Cheers,
Rainman.

 

[Pablik]

Well, I believe that the issue must be in WMI.
Did you try to reboot your system?
What information shows the WMI manager (right clik on Local -> Properties)?

 

[Steve.Rayner61]

Apologies Pablik. My bad. I neglected to run WMI Manager and check Properties as you advised. Sure enough, it produced this error:

I tried to run winmgmt /resetrepository, but there were conflicts with running services. So I stopped those services (Malwarebytes & IP Helper), then stopped the winmgmt service. I was then able to run winmgmt /resetrepository. I then re-booted the PC, ran WMI Manager again, checked Properties and there were no errors. I then ran MePo TV Server Config and was successfully able to preview a TV channel. Then started MePo and was successfully able to start the TV

Thanks so much for you time, consideration and expert support, and again, apologies for not following your instructions more carefully, I'm a little out of practice with computer stuff

Cheers,
Rainman.