Upgraded to 1.0 now crashing after 20sec (1 Viewer)

[mr_toooasty]

I had the previous version of MP installed and working flawlessly for over a year on this system.

Did complete uninstall and clean install of 1.0 and I can't get the badboy to run for more than 20sec at a time.

See attached log file.

My set-up exceeds all system requirements. Passed the pre-check on the install shield.

I chose the I won't be watching T.V. from the set-up menu otherwise went with the one click installation.

Using the default Skin included...

I do have the older MCE remote in the picture (if that makes any difference).

I really love your product and everyone that has seen it on my 52' LCD is always amazed!

Thanks in advance for any help...

Also is there a place to download previous versions in case I can't get this fixed I would like to revert to the older version.

 

[wojciech_ste]

Hi Mr_toooasty!
Try "clean install"
1.Unistall Media Portal.
2. Delete the folder "Team Media Portal" and ALL subfolders.
3. Clean the registry from any Media Portal entry, be carefull - don't delete databases entry's etc.
4. Reboot the system
5. Install again MP1 Final release.
You can try also without deleting of registry.

I hope it helps

Wojtek

 

[mr_toooasty]

Could you point me to a list of the Registry entries that I will need to delete??

I don't like messing with the registry unless I have some sort of road map..

Thanks!

 

[wojciech_ste]

Hi,
There are a lot of registry entries.
As the first step try without registry cleaning.

 

[ny888]

Revo Uninstaller (freeware) does a much better job of cleaning registries than Windows Add and Remove Programs if you want to try that out.

 

[mr_toooasty]

O.K. found Revo and that may be the only cool thing to come out of this...

Revo worked it's magic and I nuked the entire set-up.. Upgraded .net to 3.50 sp1 including the separate hot fix file... Ahh Microsoft even your SPs need SPs... lol.

Also installed the latest version of DirectX I think it was already installed did it again just in-case...

Nuked the 1.0 download and re-downloaded 1.0 from the site installed, crossed fingers, said prayer, MP locked up again after 20 seconds, took the name of the lord in vain and now I am typing this reply.

One good thing I am now able for the first time to Ctrl;alt;delete and shut the sucker down without having to go to the soft reboot on the front of my machine...

Why is this good you may ask... well now I can park my butt on the couch and not have to move very much as I continue to try new and exciting things to fix this bad boy...

Find attached the latest log file for your enjoyment....

2 Questions can someone please answer these????

1. Am I posting in the wrong place?? I am just asking because my attached crash logs haven't been mentioned by anyone in the replies...

2. Where can I find a copy of the sub 1.0 ver that I inexplicably deleted from my system... Thinking 1.0 would work just fine who needs a back-up...


Thanks to everyone for their continued support....

P.S. If I don't get this thing fixed by tomorrow my kids will mutiny because all of their Pokemon episodes are stuck in MP hell...

 

[x4mer]

There are a massive amount of DirectX errors in your error.log. Since you already said you installed DX9c again, what video card is in the system & what version of video drivers are you running?

Just read another file ... I see you're using Radeon X1200 with an older driver. Are you running a 690G motherboard? Try the radeon 8.12 driver.

 

[mr_toooasty]

The video card is an ATI Radeon x1200 series with HDMI out... on board an Asus MSA-VM MB... 8gig of ram total 512mb dedicated to video...`

I am downloading the most current drivers now and will give that a shot too... Thanks!!

I re-installed 0.2.3.0 RC3 and am back up and running with no problems... Kids will be very happy...

Interestingly when I tried to use the 1.0 xface skin with this set-up I had exact same work for 20sec and then freeze problem...

 

[mr_toooasty]

Thanks to everyone who helped me!!!

Especially to my neighbor from the north 'x4mer' who came through with the fix at 1am CST!!!

I can't believe that I didn't have the latest driver for my x1200 card installed!@#$

that fixed the problem and the kids are ecstatic... Pokemon marathon today with the temp below freezing outside..

Also 'ny888' for pointing me to a sweet uninstall tool Revo I'm passing this one along...

I will definitely be donating to support future work on this project...