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<blockquote data-quote="mm1352000" data-source="post: 986398" data-attributes="member: 82144"><p>Hello</p><p> </p><p>Have you installed the latest drivers from Hauppauge's website?</p><p>If not, I recommend you do that.</p><p>If you still have problems, please can you:</p><p>1. Take a screenshot of the tuner list in TV Server configuration. Make sure to stretch the window as far as possible, ideally so we can see the "device path" column in full as well as the name and type.</p><p>2. Take a screenshot of the list of hardware in Windows device manager. Please make sure to expand the "Sound, video and game controllers" list in (where I presume the tuners would be listed).</p><p>3. In TV Server configuration, click "open log directory" in the top left corner. Zip up all the files in that folder.</p><p> </p><p>Please post/attach the two screenshots and zip file here.</p><p> </p><p>Cheers,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 986398, member: 82144"] Hello Have you installed the latest drivers from Hauppauge's website? If not, I recommend you do that. If you still have problems, please can you: 1. Take a screenshot of the tuner list in TV Server configuration. Make sure to stretch the window as far as possible, ideally so we can see the "device path" column in full as well as the name and type. 2. Take a screenshot of the list of hardware in Windows device manager. Please make sure to expand the "Sound, video and game controllers" list in (where I presume the tuners would be listed). 3. In TV Server configuration, click "open log directory" in the top left corner. Zip up all the files in that folder. Please post/attach the two screenshots and zip file here. Cheers, mm [/QUOTE]
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