[solved] VOD Server playback error (1 Viewer)

[weekendowel]

I have issues with VOD Server and using a direct copy from a stream provided from Svtplay.se . They are providing several live streams and some streams is shown perfectly while some is not and I can't find out what the difference are.

All streams are H.264 and AAC. Stream is fetched with livestreamer and put into FFMPEG to be converted to MPEG-TS, FFMPEG command is just -vcodec copy -acodec copy -f mpegts -
Reason for just wanting to do stream copy is to save processing power and also picture quality.


This stream works fine: svtplay.se/kanaler/svt2
This stream does not work: svtplay.se/kanaler/svt1

Both streams are HLS format

The problem is that I just get a black screen from the faulty stream but I can hear audio.

As the streams can't be fetched outside Sweden I recorded 2 samples, links below, the sample from SVT1 can't be played in WMP but the sample from SVT2 can be played.

Any help are very much appreciated.

https://www.dropbox.com/s/hbvds14d8zmi23o/MP problem.zip?dl=0

 

[mm1352000]

Hello

Does the zip file include log files? They are the first thing I would want to look at. MediaPortal and TV Server log files.

Regards,
mm

 

[weekendowel]

Yes, both MP logs and VOD Server logs

 

[mm1352000]

I have downloaded your file, and I see you've only included the MPIPTVSource log. Sorry but that is not sufficient. Please include all TV Server and MediaPortal log files. Ideally use the watchdog tool:
http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files

 

[mm1352000]

Note: I am able to play the SVT 2 sample in MP [1.7.1]. The SVT 1 sample does not play. Both samples play fine in VLC.

@Owlsroost
This looks like it could be a TsReader issue. Possibly related to detecting the video parameters and/or a safe entry point...

 

[Owlsroost]

Note: I am able to play the SVT 2 sample in MP [1.7.1]. The SVT 1 sample does not play. Both samples play fine in VLC.

@Owlsroost
This looks like it could be a TsReader issue. Possibly related to detecting the video parameters and/or a safe entry point...

Correct - it's not finding H.264 SPS/PPS it likes....

 

[weekendowel]

I have downloaded your file, and I see you've only included the MPIPTVSource log. Sorry but that is not sufficient. Please include all TV Server and MediaPortal log files. Ideally use the watchdog tool:
http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/16_Support/3_Forums/2_Log_Files

Here is the logs attached. I started MP Watchdog, report a bug and went to TV and started to play SVT1, it will play audio fine but no video. Exited MP and logs was created.

 

[Owlsroost]

@weekendowel - can you try the attached version of TsReader.ax please (v4.1.0.8, for MP 1.11 and later) ?
(It plays both of your test files OK).

To install, close MP, go to C:\Program Files (x86)\Team MediaPortal\MediaPortal, make backup copy of the original TsReader.ax file, and then copy in the new version. Start MP and test it

 

[weekendowel]

Yes, it works fine! Thank you very much for so quick support.

Edit: On one of my MP client I got an error message saying "mfc120u.dll" was missing, fixed with installing this: https://www.microsoft.com/en-us/download/confirmation.aspx?id=40784