Webepg not working (1 Viewer)

dazpp

Portal Pro
December 6, 2007
56
5
I reinstalled my mediabox and now I want WebEPGto grab the information.
I have mapped the channels to grabbers and set up a schedule for it.
After save I push Grab and all that happens is "Loading configuration"
After looking at the logs I have an error log saying
In SetupTV-Error.log this shows
Code:
[2017-03-21 22:48:31,769] [Log    ] [WebEPGImporter] [ERROR] - plugin:webepg import failed
[2017-03-21 22:48:31,785] [Log    ] [WebEPGImporter] [ERROR] - Exception   :System.NullReferenceException: Object reference not set to an instance of an object.
   at MediaPortal.Utils.Time.BasicTime.ParseTimeString(String strTime)
   at MediaPortal.Utils.Time.TimeRange..ctor(String start, String end)
   at MediaPortal.EPG.WebEPG.Import()
   at TvEngine.WebEPGImport.ThreadFunctionImportTVGuide(Object aparam)

And in SetupTV.log this shows:
Code:
[2017-03-21 22:48:31,785] [Log    ] [WebEPGImporter] [ERROR] - Exception   :System.NullReferenceException: Object reference not set to an instance of an object.
   at MediaPortal.Utils.Time.BasicTime.ParseTimeString(String strTime)
   at MediaPortal.Utils.Time.TimeRange..ctor(String start, String end)
   at MediaPortal.EPG.WebEPG.Import()
   at TvEngine.WebEPGImport.ThreadFunctionImportTVGuide(Object aparam)

[2017-03-21 22:48:31,800] [Log    ] [WebEPGImporter] [INFO ] - plugin:webepg import done



What can I do to fix this or is this a problem with WebEPG?
 

mm1352000

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    Okay. I can't find any recent reports of problems with those grabbers (which is always the first thing to check when encountering problems with WebEPG). Can you please attach full TV Server debug-level log files? You could use the MediaPortal Watchdog tool with option 3 ("export...") to collect them, then attach the zip file that it produces.
     

    dazpp

    Portal Pro
    December 6, 2007
    56
    5
    Okay. I can't find any recent reports of problems with those grabbers (which is always the first thing to check when encountering problems with WebEPG). Can you please attach full TV Server debug-level log files? You could use the MediaPortal Watchdog tool with option 3 ("export...") to collect them, then attach the zip file that it produces.

    I attached part of the logs with the error already. There is not much more saying it doesn't work.
    I removed all logs and tried to grab again.. thats the logs I showed already.
     

    mm1352000

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    Oh, and can you also please attach your WebEPG config.
    The problem could be that you have configured a "merged" channel without specifying the start/end times for the merging.
     

    mm1352000

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    I attached part of the logs with the error already. There is not much more saying it doesn't work.
    I removed all logs and tried to grab again.. thats the logs I showed already.
    I want to see the full context, not just the errors. Error messages by themselves - as you've provided - often aren't particularly useful.
     

    dazpp

    Portal Pro
    December 6, 2007
    56
    5
    Oh, and can you also please attach your WebEPG config.
    The problem could be that you have configured a "merged" channel without specifying the start/end times for the merging.

    That was actually the error. I removed it and now it started grabbing.
     

    mm1352000

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    Bingo!
    Exactly as I guessed.
    The error comes when trying to import the merged channel SVTB/SVT24:
    [2017-03-22 01:04:38,870] [Log ] [WebEPGImporter] [DEBUG] - Loading Merged Channel SVTB/SVT24

    This can only be seen when looking at the full log. ;)
     

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