- MP1 Version
Before you create this bug report:
Check out our Wiki: How to collect and attach log files to a support thread
Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem.
Description:
When the / character is used in the artist name MediaPortal doesn't process this character correctly.
A side-effect is that Fanart Handler splits the artist name and searches for two wrong artists.
Example
Artist name ID3 tag: De/Vision
MediaPortal list view display: De Vision
MediaPortal Playing Now display: De | Vision
Fanart Handler downloads wrong artist thumb and Fanarts of the artists De and Vision.
See also Issue with / character in artist name
Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem.
Steps to Reproduce:
Use / character in artist name ID3 tag and check the display in MediaPortal list view and Playing Now.
- Make sure that your system (windows, codecs and drivers) is up to date, matching the Requirements and you've filled in your System Specs.
- Make sure that the problem you experience is not caused by an Extension (Skin and/or Plugin) you installed.To do that, simply start MediaPortal using the MediaPortal Debug-Mode shortcut from your Windows Start menu (Team MediaPortal -> MediaPortal). In the window that opens you select Report a Bug to Team MediaPortal. This will start MediaPortal using the default skin, and only with the plugins which were part of the release version you installed. If you do not experience the problem in the "Debug Mode", then it is likely to be caused by an Extension you use. Please contact the developer of the extension for further support.
- Have a look at our MediaPortal Wiki!Maybe the solution is already there. The following links might help:
- Have a look at our Bug Tracker, maybe your problem is already known.
- Search the forums for your problem, it's very likely that someone else already encountered the same problem.
Check out our Wiki: How to collect and attach log files to a support thread
Describe the Problem you encounter as detailed as possible! "It does not work" won't help the team to understand the problem.
Description:
When the / character is used in the artist name MediaPortal doesn't process this character correctly.
A side-effect is that Fanart Handler splits the artist name and searches for two wrong artists.
Example
Artist name ID3 tag: De/Vision
MediaPortal list view display: De Vision
MediaPortal Playing Now display: De | Vision
Fanart Handler downloads wrong artist thumb and Fanarts of the artists De and Vision.
See also Issue with / character in artist name
Describe as detailed as possible the steps that are required to encounter the issue. This info is critical for the team to understand the problem.
Steps to Reproduce:
Use / character in artist name ID3 tag and check the display in MediaPortal list view and Playing Now.