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MediaPortal 1
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1.16 Pre Rel. crashes after w10 update
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<blockquote data-quote="AL0104" data-source="post: 1215272" data-attributes="member: 161176"><p>Hello all,</p><p></p><p>I wonder if anyone can help a not very tech-savvy user like me. </p><p>MP 1.16 pre has been running perfectly on my PC, however Win 10 updated last night & since then MP crashes everytime when trying to access live TV or watch recordings.</p><p></p><p>(The windows update were Windows 10 Version 1607 for x64-based Systems (KB4013418) & Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4013429))</p><p></p><p>Event viewer shows the following two errors each time Mediaportal stops working - </p><p></p><p>Log Name: Application</p><p>Source: .NET Runtime</p><p>Date: 15/03/2017 09:40:05</p><p>Event ID: 1026</p><p>Task Category: None</p><p>Level: Error</p><p>Keywords: Classic</p><p>User: N/A</p><p>Computer: Media-PC</p><p>Description:</p><p>Application: MediaPortal.exe</p><p>Framework Version: v4.0.30319</p><p>Description: The process was terminated due to an unhandled exception.</p><p>Exception Info: exception code c0000005, exception address 6E04346B</p><p></p><p>Event Xml:</p><p><Event xmlns="<a href="http://schemas.microsoft.com/win/2004/08/events/event" target="_blank">http://schemas.microsoft.com/win/2004/08/events/event</a>"></p><p> <System></p><p> <Provider Name=".NET Runtime" /></p><p> <EventID Qualifiers="0">1026</EventID></p><p> <Level>2</Level></p><p> <Task>0</Task></p><p> <Keywords>0x80000000000000</Keywords></p><p> <TimeCreated SystemTime="2017-03-15T09:40:05.953977700Z" /></p><p> <EventRecordID>12419</EventRecordID></p><p> <Channel>Application</Channel></p><p> <Computer>Media-PC</Computer></p><p> <Security /></p><p> </System></p><p> <EventData></p><p> <Data>Application: MediaPortal.exe</p><p>Framework Version: v4.0.30319</p><p>Description: The process was terminated due to an unhandled exception.</p><p>Exception Info: exception code c0000005, exception address 6E04346B</p><p></Data></p><p> </EventData></p><p></Event></p><p></p><p>AND</p><p></p><p>Log Name: Application</p><p>Source: Application Error</p><p>Date: 15/03/2017 09:40:06</p><p>Event ID: 1000</p><p>Task Category: (100)</p><p>Level: Error</p><p>Keywords: Classic</p><p>User: N/A</p><p>Computer: Media-PC</p><p>Description:</p><p>Faulting application name: MediaPortal.exe, version: 1.15.100.0, time stamp: 0x585d0f8d</p><p>Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953, time stamp: 0x58ba5a1f</p><p>Exception code: 0xc0000005</p><p>Fault offset: 0x0000346b</p><p>Faulting process id: 0x1a90</p><p>Faulting application start time: 0x01d29d6fec216826</p><p>Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe</p><p>Faulting module path: C:\Windows\System32\CompPkgSup.DLL</p><p>Report Id: e24fd279-9573-4fc9-97af-cf18685979e9</p><p>Faulting package full name:</p><p>Faulting package-relative application ID:</p><p>Event Xml:</p><p><Event xmlns="<a href="http://schemas.microsoft.com/win/2004/08/events/event" target="_blank">http://schemas.microsoft.com/win/2004/08/events/event</a>"></p><p> <System></p><p> <Provider Name="Application Error" /></p><p> <EventID Qualifiers="0">1000</EventID></p><p> <Level>2</Level></p><p> <Task>100</Task></p><p> <Keywords>0x80000000000000</Keywords></p><p> <TimeCreated SystemTime="2017-03-15T09:40:06.802301800Z" /></p><p> <EventRecordID>12420</EventRecordID></p><p> <Channel>Application</Channel></p><p> <Computer>Media-PC</Computer></p><p> <Security /></p><p> </System></p><p> <EventData></p><p> <Data>MediaPortal.exe</Data></p><p> <Data>1.15.100.0</Data></p><p> <Data>585d0f8d</Data></p><p> <Data>CompPkgSup.DLL</Data></p><p> <Data>10.0.14393.953</Data></p><p> <Data>58ba5a1f</Data></p><p> <Data>c0000005</Data></p><p> <Data>0000346b</Data></p><p> <Data>1a90</Data></p><p> <Data>01d29d6fec216826</Data></p><p> <Data>C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe</Data></p><p> <Data>C:\Windows\System32\CompPkgSup.DLL</Data></p><p> <Data>e24fd279-9573-4fc9-97af-cf18685979e9</Data></p><p> <Data></p><p> </Data></p><p> <Data></p><p> </Data></p><p> </EventData></p><p></Event></p><p></p><p>Thanks, Al</p></blockquote><p></p>
[QUOTE="AL0104, post: 1215272, member: 161176"] Hello all, I wonder if anyone can help a not very tech-savvy user like me. MP 1.16 pre has been running perfectly on my PC, however Win 10 updated last night & since then MP crashes everytime when trying to access live TV or watch recordings. (The windows update were Windows 10 Version 1607 for x64-based Systems (KB4013418) & Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4013429)) Event viewer shows the following two errors each time Mediaportal stops working - Log Name: Application Source: .NET Runtime Date: 15/03/2017 09:40:05 Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Media-PC Description: Application: MediaPortal.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 6E04346B Event Xml: <Event xmlns="[URL]http://schemas.microsoft.com/win/2004/08/events/event[/URL]"> <System> <Provider Name=".NET Runtime" /> <EventID Qualifiers="0">1026</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-03-15T09:40:05.953977700Z" /> <EventRecordID>12419</EventRecordID> <Channel>Application</Channel> <Computer>Media-PC</Computer> <Security /> </System> <EventData> <Data>Application: MediaPortal.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 6E04346B </Data> </EventData> </Event> AND Log Name: Application Source: Application Error Date: 15/03/2017 09:40:06 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Media-PC Description: Faulting application name: MediaPortal.exe, version: 1.15.100.0, time stamp: 0x585d0f8d Faulting module name: CompPkgSup.DLL, version: 10.0.14393.953, time stamp: 0x58ba5a1f Exception code: 0xc0000005 Fault offset: 0x0000346b Faulting process id: 0x1a90 Faulting application start time: 0x01d29d6fec216826 Faulting application path: C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe Faulting module path: C:\Windows\System32\CompPkgSup.DLL Report Id: e24fd279-9573-4fc9-97af-cf18685979e9 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="[URL]http://schemas.microsoft.com/win/2004/08/events/event[/URL]"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-03-15T09:40:06.802301800Z" /> <EventRecordID>12420</EventRecordID> <Channel>Application</Channel> <Computer>Media-PC</Computer> <Security /> </System> <EventData> <Data>MediaPortal.exe</Data> <Data>1.15.100.0</Data> <Data>585d0f8d</Data> <Data>CompPkgSup.DLL</Data> <Data>10.0.14393.953</Data> <Data>58ba5a1f</Data> <Data>c0000005</Data> <Data>0000346b</Data> <Data>1a90</Data> <Data>01d29d6fec216826</Data> <Data>C:\Program Files (x86)\Team MediaPortal\MediaPortal\MediaPortal.exe</Data> <Data>C:\Windows\System32\CompPkgSup.DLL</Data> <Data>e24fd279-9573-4fc9-97af-cf18685979e9</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Thanks, Al [/QUOTE]
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