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<blockquote data-quote="mm1352000" data-source="post: 887574" data-attributes="member: 82144">Hello rlongfield&nbsp;This suggests that the channel -&gt; frequency mapping for USA and Canada doesn't work for your cable provider. The mapping is a Microsoft thing.&nbsp;Are you sure that 26-31 are not virtual channel numbers? TV Server scans physical channel numbers.I note that 12 channels found by TV Server does not equal 6 channels available. Have you tried to preview the channels and check whether there are duplicates in the channels found by TV Server? That can sometimes happen with strong signal...&nbsp;Please *always* post *all* logs - the more information, the better (within reason)... and it is a pain having to ask. If you're saying that you don't know where to find the log files:1. Open TV Server configuration.2. Click &quot;open log directory&quot; in the top left corner.3. Zip up all the files you find there and post them here.&nbsp;(Note: for an MP problem you would use the watchdog tool as described --&gt;<a href="http://wiki.team-mediaportal.com/Forum/How_to_post_logs" target="_blank">here</a>&lt;--.)&nbsp;mm</blockquote>

[QUOTE="mm1352000, post: 887574, member: 82144"] Hello rlongfield This suggests that the channel -> frequency mapping for USA and Canada doesn't work for your cable provider. The mapping is a Microsoft thing. Are you sure that 26-31 are not virtual channel numbers? TV Server scans physical channel numbers. I note that 12 channels found by TV Server does not equal 6 channels available. Have you tried to preview the channels and check whether there are duplicates in the channels found by TV Server? That can sometimes happen with strong signal... Please *always* post *all* logs - the more information, the better (within reason)... and it is a pain having to ask. If you're saying that you don't know where to find the log files: 1. Open TV Server configuration. 2. Click "open log directory" in the top left corner. 3. Zip up all the files you find there and post them here. (Note: for an MP problem you would use the watchdog tool as described -->[URL='http://wiki.team-mediaportal.com/Forum/How_to_post_logs']here[/URL]<--.) mm [/QUOTE]

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