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MediaPortal 1
Support
Installation, configuration support
Avermedia Polaris and Mediaportal - unable to configure
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<blockquote data-quote="mm1352000" data-source="post: 1127762" data-attributes="member: 82144"><p>Hello dbsevern</p><p></p><p>That's a weird problem you've got on your hands there!</p><p></p><p>I've never seen anything quite like this before. I'm not 100% sure what the problem is, but it appears like your laptop has some kind of issue with the registered DirectShow devices or codecs. Or maybe the tuner driver is not installed correctly. I say that because TV Server is able to detect your tuner, but not load it... which is extremely odd.</p><p></p><p>I'm not really sure how to go about resolving this, but first please can you:</p><ol> <li data-xf-list-type="ol">Uninstall the tuner driver.</li> <li data-xf-list-type="ol">Restart the laptop.</li> <li data-xf-list-type="ol">Download and (re)install the latest tuner driver from AVerMedia's website.</li> <li data-xf-list-type="ol">Restart the laptop.</li> <li data-xf-list-type="ol">Make sure <em>all </em>other TV software - AVerTV, Sichibo PVR... whatever else you've installed - is closed/stopped.<br /> </li> <li data-xf-list-type="ol">Try to scan again.</li> <li data-xf-list-type="ol">Post fresh log files.</li> </ol><p>I'd just like to be 100% certain that the correct drivers are installed and operating correctly, and that no other software could be interfering.</p><p></p><p>Regards,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1127762, member: 82144"] Hello dbsevern That's a weird problem you've got on your hands there! I've never seen anything quite like this before. I'm not 100% sure what the problem is, but it appears like your laptop has some kind of issue with the registered DirectShow devices or codecs. Or maybe the tuner driver is not installed correctly. I say that because TV Server is able to detect your tuner, but not load it... which is extremely odd. I'm not really sure how to go about resolving this, but first please can you: [LIST=1] [*]Uninstall the tuner driver. [*]Restart the laptop. [*]Download and (re)install the latest tuner driver from AVerMedia's website. [*]Restart the laptop. [*]Make sure [I]all [/I]other TV software - AVerTV, Sichibo PVR... whatever else you've installed - is closed/stopped. [*]Try to scan again. [*]Post fresh log files. [/LIST] I'd just like to be 100% certain that the correct drivers are installed and operating correctly, and that no other software could be interfering. Regards, mm [/QUOTE]
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MediaPortal 1
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Avermedia Polaris and Mediaportal - unable to configure
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