Bought a new intel NUC - having an issue with MKV playback

Discussion in 'General' started by Skathen, January 12, 2017.

  1. Skathen

    Skathen Portal Member

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    Thought I would jump over to MP2 with the new device, but having a couple of problems, the big one being the inability to play some of my files that play fine on my MP1 box.

    Tried following all the old guides on mkv issues in MP1 to no effect, other videos work perfectly.

    [2017-01-11 22:00:57,645] [10503 ] [Thread9 ] [WARN ] - MediaPortal.UI.Players.Video.VideoPlayer: Unable to play 'Resource '{03dd2da6-4da8-4d3e-9e55-80e3165729a3}:////QNAP/Media/TV Shows/Blah/Blah.mkv' at system '1d7c31a7-aa47-4c92-8921-efb0d9bd6fd5'
    System.Runtime.InteropServices.COMException (0x80004005): Unspecified error

    at DirectShow.Helper.HRESULT.Throw()
    at MediaPortal.UI.Players.Video.BaseDXPlayer.AddSourceFilter()
    at MediaPortal.UI.Players.Video.BaseDXPlayer.SetMediaItem(IResourceLocator locator, String mediaItemTitle)
    at MediaPortal.UI.Players.Video.VideoPlayerBuilder.GetPlayer(MediaItem mediaItem)
    [2017-01-11 22:00:57,647] [10505 ] [Thread9 ] [ERROR] - Unable to create media player for media item 'Blah'
    System.Runtime.InteropServices.COMException (0x80004005): Unspecified error

    at DirectShow.Helper.HRESULT.Throw()
    at MediaPortal.UI.Players.Video.BaseDXPlayer.AddSourceFilter()
    at MediaPortal.UI.Players.Video.BaseDXPlayer.SetMediaItem(IResourceLocator locator, String mediaItemTitle)
    at MediaPortal.UI.Players.Video.VideoPlayerBuilder.GetPlayer(MediaItem mediaItem)
    at MediaPortal.UI.Services.Players.PlayerManager.BuildPlayer_NoLock(MediaItem mediaItem, ICollection`1& exceptions)





    On an unrelated side note, is it just me or is MP2 no where near the customisation of MP1? I can't seem to suppress the superfluous modules on the home screen I do not require, let alone even re-order them.

    Literally only use Series and Videos, at times Settings. The rest just gets in the way.
     
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  3. Skathen

    Skathen Portal Member

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    Update - Installed MP1 on the same box, plays them fine.
     
  4. HTPCSourcer
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    HTPCSourcer MP2 Product Manager

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    Hi,

    It is just you as the home screen is fully customizable. I recommend to take a look at the skin explanations, particularly WMC, in the Wiki.

    When your BMW has a problem will you be asking the Volvo garage for help? ;) Seriously, you are looking at two different products.

    It's hard to say anything without logs.

    The small extraction that you cite is not helpful. I can assure you though that mkv files can be played without issues on every system. Unfortunately you are not even indicating which version you were working with.
     
  5. spachti

    spachti Portal Pro

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    Why not?
    All the mechanics were working, at some point, at the BMW garage.
    Of course, they don't wanna hear it now anymore. Because the Volvo is so superior nowadays.
     
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  6. Skathen

    Skathen Portal Member

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    Wow.... i'll look elsewhere thanks, so much for trying to launch a new product if you are just going to bitch at people who come here looking for assistance.
     
  7. HTPCSourcer
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    HTPCSourcer MP2 Product Manager

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    You did not provide any helpful information in your posting. From your profile I could see that you are a long- time user and therefore could expect a minimum of effort at your side. Instead you did not even indicate which version of MP you experienced issues with. What are you expecting?

    So if you want help then please provide logs. There is an icon Log Collector on your desktop that will create a zip file, which you can then upload here.
     
    Last edited: January 13, 2017
  8. spachti

    spachti Portal Pro

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    Well, sorry to say but I see your point.
    The attitudes around here have changed for some time now, a lot.
    No wonder people are leaving.
     
  9. HTPCSourcer
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    HTPCSourcer MP2 Product Manager

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    Excuse me, but I can't follow you here.
     
  10. spachti

    spachti Portal Pro

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    You don't have to, my answer was for Skathen. And I think he understands.
     
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  11. HTPCSourcer
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    HTPCSourcer MP2 Product Manager

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    I am confused.
     
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