[no Bug] - BSOD (system_service_exception)

Discussion in 'MediaPortal 1.1.0 RC 1 & 2' started by Wiesel, February 26, 2010.

  1. Wiesel

    Wiesel Portal Member

    April 23, 2008
    Likes Received:
    +0 / 0
    Home Country:
    Austria Austria
    MediaPortal Version: 1.1.0 RC1
    MediaPortal Skin: blue 3 wide
    Windows Version: Windows 7 Professional x64
    CPU Type: AMD Athlon II X2 240e
    HDD: Samsung HM250JI 250GB
    Memory: 3GB (1GB + 2GB) DDR2 Aeneon
    Video Card: Asus M4A785D-M PRO
    Video Card Driver: Catalyst 9.10
    Sound Card: VIA on board
    Sound Card AC3: no AC3
    Sound Card Driver: VIA HD AUdio
    1. TV Card: Creatix CTX946
    1. TV Card Type: DVB-T
    1. TV Card Driver:
    2. TV Card: Cinergy S2 PCI HD
    2. TV Card Type: DVB-S
    2. TV Card Driver:
    3. TV Card:
    3. TV Card Type:
    3. TV Card Driver:
    4. TV Card:
    4. TV Card Type:
    4. TV Card Driver:
    MPEG2 Video Codec: Microsoft / CyberLink 7.3
    MPEG2 Audio Codec: Microsoft / CyberLink 7.3
    h.264 Video Codec: Microsoft / CyberLink 7.3
    Satelite/CableTV Provider: Astra 19,2E, Hotbird 13,0E
    HTPC Case: Antec Fusion Black
    Power Supply: Tagan (?)
    Remote: Microsoft MCE (1039)
    TV: LG 42LF2500
    TV - HTPC Connection: HDMI

    I'm having a severe problem with the current release candidate, which I have set up from a fresh install. When watching TV, after some random time (some minutes to some hours), I get a blue screen for a second which says "SYSTEM_SERVICE_EXCEPTION", then the system reboots.

    The problem is that the logs don't show any sign of an error since MP doesn't even get a chance to write the logs (at least I haven't seen any signs which doesn't necessarily mean that there aren't any ;)). The only indication for the problem is a system log entry which kind of says "your system has been unexpectedly rebooted at %date%".

    What I'm doing is the following:
    1. Turn on PC
    2. start MP
    3. goto "My TV"
    4. select "TV on"
    5. switch to full screen
    6. *watch* (ORF1 SD from DVB-T)
    7. *BSOD*
    8. system reboots

    The problem doesn't appear when NOT using the MediaPortal frontend. With just the TV server running it doesn't happen. WMC als works like a charm.
    I've replaced the default Microsoft codec with the Cyberlink codec in the MP config but it doesn't make a difference.

    Does anybody have an idea how I could track down the problem?

    Logs and Windows error report (in german) are attached.


    Attached Files:

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  3. Paranoid Delusion
    • Premium Supporter

    Paranoid Delusion Moderation Manager

    June 13, 2005
    Likes Received:
    Electrical Engineer
    +1,482 / 0
    Home Country:
    United Kingdom United Kingdom
    Show System Specs
    You are using directx with MP GUI, so graphics card\drivers are my choice on this one, try updating to latest 10.02
  4. tourettes
    • Premium Supporter

    tourettes Retired Team Member

    January 7, 2005
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    +4,810 / 3

    Most likely a bug in GPU driver.
  5. Wiesel

    Wiesel Portal Member

    April 23, 2008
    Likes Received:
    +0 / 0
    Home Country:
    Austria Austria
    Thanks for the input guys! I feel stupid for not testing new drivers before writing this thread, but the Catalyst 10.2 seems to have solved the problem. Thanks to tourettes the windows error reports also finally make sense to me ^^

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