[no Bug] BSOD (system_service_exception) (1 Viewer)


Portal Member
April 23, 2008
Austria Austria
MediaPortal Version: 1.1.0 RC1
MediaPortal Skin: blue 3 wide
Windows Version: Windows 7 Professional x64
CPU Type: AMD Athlon II X2 240e
HDD: Samsung HM250JI 250GB
Memory: 3GB (1GB + 2GB) DDR2 Aeneon
Video Card: Asus M4A785D-M PRO
Video Card Driver: Catalyst 9.10
Sound Card: VIA on board
Sound Card AC3: no AC3
Sound Card Driver: VIA HD AUdio
1. TV Card: Creatix CTX946
1. TV Card Type: DVB-T
1. TV Card Driver:
2. TV Card: Cinergy S2 PCI HD
2. TV Card Type: DVB-S
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec: Microsoft / CyberLink 7.3
MPEG2 Audio Codec: Microsoft / CyberLink 7.3
h.264 Video Codec: Microsoft / CyberLink 7.3
Satelite/CableTV Provider: Astra 19,2E, Hotbird 13,0E
HTPC Case: Antec Fusion Black
Power Supply: Tagan (?)
Remote: Microsoft MCE (1039)
TV: LG 42LF2500
TV - HTPC Connection: HDMI

I'm having a severe problem with the current release candidate, which I have set up from a fresh install. When watching TV, after some random time (some minutes to some hours), I get a blue screen for a second which says "SYSTEM_SERVICE_EXCEPTION", then the system reboots.

The problem is that the logs don't show any sign of an error since MP doesn't even get a chance to write the logs (at least I haven't seen any signs which doesn't necessarily mean that there aren't any ;)). The only indication for the problem is a system log entry which kind of says "your system has been unexpectedly rebooted at %date%".

What I'm doing is the following:
  1. Turn on PC
  2. start MP
  3. goto "My TV"
  4. select "TV on"
  5. switch to full screen
  6. *watch* (ORF1 SD from DVB-T)
  7. *BSOD*
  8. system reboots

The problem doesn't appear when NOT using the MediaPortal frontend. With just the TV server running it doesn't happen. WMC als works like a charm.
I've replaced the default Microsoft codec with the Cyberlink codec in the MP config but it doesn't make a difference.

Does anybody have an idea how I could track down the problem?

Logs and Windows error report (in german) are attached.



Portal Member
April 23, 2008
Austria Austria
Thanks for the input guys! I feel stupid for not testing new drivers before writing this thread, but the Catalyst 10.2 seems to have solved the problem. Thanks to tourettes the windows error reports also finally make sense to me ^^

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