BSOD (1 Viewer)

[Habanero]

MediaPortal Version: 1.2.1.0
MediaPortal Skin: Default
Windows Version: Win 7 x 64 Sp 1
CPU Type: Intel Core i5
HDD: OCZ SSD 120 GB
Memory: 8GB DDR3
Motherboard: ASUS P8H61-M B3 PRO
Video Card: Intel onboard
Video Card Driver:
Sound Card:
Sound Card AC3:
Sound Card Driver:
1. TV Card: Terratec S7
1. TV Card Type: DVB-S
1. TV Card Driver:
2. TV Card:
2. TV Card Type:
2. TV Card Driver:
3. TV Card:
3. TV Card Type:
3. TV Card Driver:
4. TV Card:
4. TV Card Type:
4. TV Card Driver:
MPEG2 Video Codec:
MPEG2 Audio Codec:
h.264 Video Codec:
Satelite/CableTV Provider:
HTPC Case: HTX mini
Cooling: heat pipes
Power Supply:
Remote:
TV:
TV - HTPC Connection: HDMI

I don't know if this is posted the right place or if it at all is relevant in this forum, but I am close to panic, so I really hope someone can help.

My mediacenter is constantly crashing with BSOD when MP is running. Sometimes it lasts several hours at other times only a few minutes before it crashes.

I have completely reinstalled uncountable times but nothing helps. I have attached two minidump files. Also I have tried to analyze them myself, but I don't have the skills to get any usefull information.

If someone could point out the failing driver for me I would be gratefull.

 

[Paranoid Delusion]

Hi Habanero

You are probably right to think its driver related, did you zip files you uploaded, without we are all guessing.

Was there any particular thing playing when it happens, ie live tv.

 

[Habanero]

Yes i have Zipped some dmp files. The Upload failed flest time but they are available now.

Nothing special running - only MP. Have tried to uninstall AVG antivirus. Didn't help. Only installed programs is Firefox, AVG, MP and drivers for Terratec card. Rest is std. windows.

 

[mm1352000]

Hi Habanero

Unfortunately I'm not able to analyse the dump files with VS2010. I would strongly suspect either a driver or hardware problem as Ray has already said. Check the stability of the memory and CPU with something like Orthos or Prime95. If they come out as stable then I suspect your problem is the Intel graphics driver. Of course it could also be the TerraTec tuner driver. Good luck!

mm

 

[Habanero]

Thanks mm for trying. I suspect the Intel graphics too, but I don't know how to prove it. I have been fighting with this for 3 months now.
If I knew it was the intel graphice, I woul just buy a new graphics card, but there is not too much room in my HFX mini cabinet, so I would prefer to stay with the onboard graphics.
I will try Orthos or Prime95.

Chr

 

[Paranoid Delusion]

Maybe you can pin it down, are you using the refreshrate changer for 24hz material, as there seems to be a problem with the intel driver for that.

 

[Habanero]

For now I have been focusing on live TV, so it is only with TV running that i get BSODs. I am not using the refresh rate changer.

 

[Paranoid Delusion]

So if you are playing video or recorded tv you have never had a bsod.

 

[mbuzina]

I had a recurring BSOD for a while as the cable of my system hard drive (ssd) was not fixed properly - and a disconnected system drive kills windows quite effectivly.

Thank I had some blue screens from memory. I checked with memtest and had errors. After a while reconfiguring the timing settings in BIOS for memory (first using very moderate settings, then re-checking the mem specs and going for that) I now have a solid system.

 

[mbuzina]

Btw. I have no tools to check the dump, but next time please note the hex numbers and the stop error message. These define what the issue is and you can often find things on the MS knowledge base about it.