Can Watch Video via Web Browswer but Not in Plugin (1 Viewer)

Cousin_Jerry · September 23, 2012

I finally updated by Online Video's plugin to the latest version today and was excited to see that videos from HGTV.ca were going to stream (instead of getting the 'no URL' message). The issue is that I get a message saying "This video is not available in your country."
I live in Canada (so they should be available) but use Unblock.us to access American streaming sites.
The strange thing is that I can watch these videos through my web browser with no issues but not through the Online Video's plugin.
Anyone have any thoughts?

corporate_gadfly · September 23, 2012

Not quite sure why. Could you post some debug logs?[DOUBLEPOST=1348364042][/DOUBLEPOST]Most of the time, a site utility, within OnlineVideos will try to mimic what happens in the actual website. It is possible that hgtv.ca site utility ends up taking a slightly different path than the web-based videos through the browser.

Cousin_Jerry · September 23, 2012

sure. It should be attached.

Thanks!

corporate_gadfly · September 23, 2012

Can you show me the output of this URL

Code:

http://release.theplatform.com/content.select?pid=A2mFQf9BeDjULj3Rlv3bWY0tKgmBbGwW&format=SMIL&mbr=true

from the browser? (it will most likely ask to save the file output). Mine looks as follows:

Code:

<smil xmlns="http://www.w3.org/2001/SMIL20/Language" xmlns:tp="http://xml.theplatform.com/mps/metadata/content/custom">
    <head>
        <meta base="http://ad.ca.doubleclick.net/N6872/" />
    </head>
    <body>
        <switch>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=pre1;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0" no-skip="true"/>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=pre1;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0" no-skip="true"/>
            <ref src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=pre1;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" title="InStream - Pre 1" copyright="(c) Canwest Broadcast Entertainment" no-skip="true" tags="pre" guid="ykevm0CRcDFen5kRh47Hj_jDU9OynQOK" provider="Canwest Broadcast Entertainment" tp:MobileRotatorActionType="Show" tp:Web_Exclusive="No"/>
        </switch>
        <switch>
            <video src="rtmp://cp68811.edgefcs.net/ondemand/?auth=dbEdXd_bgcgdMagcKb8bNcycOaOctbDbobn-bqxXXS-4q-d9i-aqoEGpQqEC3O7&amp;aifp=1234&amp;slist=Canwest_Broadcast_Entertainment/&lt;break&gt;Canwest_Broadcast_Entertainment/HGTV_BestHolmesOnHomes_E1013.mp4" system-bitrate="850853" width="640" height="360"/>
            <ref src="rtmp://cp68811.edgefcs.net/ondemand/?auth=dbEdXd_bgcgdMagcKb8bNcycOaOctbDbobn-bqxXXS-4q-d9i-aqoEGpQqEC3O7&amp;aifp=1234&amp;slist=Canwest_Broadcast_Entertainment/&lt;break&gt;Canwest_Broadcast_Entertainment/HGTV_BestHolmesOnHomes_E1013.mp4" title="All In a Day&apos;s Work" author="HGTV" abstract="Mike shares some of the most memorable crew antics that will keep you smiling." copyright="(c) Shaw Media" dur="2649699ms" width="640" height="360" guid="FZjGFhlqVVUv5CeqxWScLCQhKRlI2Xxu" provider="Canwest Broadcast Entertainment" categories="HGTV,HGTVNEWVC/Shows/Best of Holmes on Homes/Full Episodes,z/HGTVNEWVC - New Video Center" keywords="Entertainment;Programming;Best of Holmes on Homes;Mike Holmes" tp:ChapterEndTimes="00:07:54,00:14:46,00:22:30,00:28:21,00:32:02" tp:ChapterStartTimes="0:00,7:54,14:46,22:30,28:21,32:02" tp:ChapterTitles="Chapter 1,Chapter 2,Chapter 3,Chapter 4,Chapter 5,Chapter 6" tp:Clip_Type="episode" tp:Episode="13" tp:MobileRotatorActionType="Show" tp:Network="HGTV" tp:Season="01" tp:Show="Best of Holmes on Homes" tp:Subject="Entertainment" tp:Web_Exclusive="No" tp:allowsAirplay="true" tp:dpcjobid="233948"/>
        </switch>
        <switch>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid1;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0" no-skip="true"/>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid1;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0" no-skip="true"/>
            <ref src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid1;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" title="InStream - Mid 1" copyright="(c) Canwest Broadcast Entertainment" no-skip="true" tags="mid" guid="NnTTxmv42sQCmAFlXsJ50x4GQHwuesij" provider="Canwest Broadcast Entertainment" tp:MobileRotatorActionType="Show" tp:Web_Exclusive="No"/>
        </switch>
        <switch>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid2;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0" no-skip="true"/>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid2;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0" no-skip="true"/>
            <ref src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid2;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" title="InStream - Mid 2" copyright="(c) Canwest Broadcast Entertainment" no-skip="true" tags="mid" guid="Nx978LUVjr0S8uJCh2p2ozeXAmp2VvHH" provider="Canwest Broadcast Entertainment" tp:MobileRotatorActionType="Show" tp:Web_Exclusive="No"/>
        </switch>
        <switch>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid3;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0"/>
            <ref src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid3;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" title="InStream - Mid 3" copyright="(c) Canwest Broadcast Entertainment" tags="mid" guid="2wL2yf_9LJ7aWIdTPHeZFfCDiW1kuCmv" provider="Canwest Broadcast Entertainment" tp:MobileRotatorActionType="Show" tp:Web_Exclusive="No"/>
        </switch>
        <switch>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid4;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0"/>
            <ref src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid4;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" title="InStream - Mid 4" copyright="(c) Canwest Broadcast Entertainment" tags="mid" guid="Whgc5qrJB58HpTt7o4tBV69yGbhy115w" provider="Canwest Broadcast Entertainment" tp:MobileRotatorActionType="Show" tp:Web_Exclusive="No"/>
        </switch>
        <switch>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid5;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0"/>
            <ref src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=mid5;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" title="InStream - Mid 5" copyright="(c) Canwest Broadcast Entertainment" tags="mid" guid="BhYPUkMh3uBEdTb8CwAMRLY8yh8qasDA" provider="Canwest Broadcast Entertainment" tp:MobileRotatorActionType="Show" tp:Web_Exclusive="No"/>
        </switch>
        <switch>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=post1;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0" no-skip="true"/>
            <video src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=post1;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" system-bitrate="0" no-skip="true"/>
            <ref src="pfadx///video;sz=320x240,480x360,912x342;tile=1;loc=top;pos=post1;exp=no;!c=iframe;show=;episode=;network=;season=;clipLength=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;=;;" title="InStream - Post 1" copyright="(c) Canwest Broadcast Entertainment" no-skip="true" tags="post" guid="4v8_YcB_32KZxILXuclBvjIPx6cCXaIh" provider="Canwest Broadcast Entertainment" tp:MobileRotatorActionType="Show" tp:Web_Exclusive="No"/>
        </switch>
    </body>
</smil>

Cousin_Jerry · September 25, 2012

So, mine doesn't seem similar to yours at all. See below:

Output:

<smil xmlns="http://www.w3.org/2001/SMIL20/Language">
<head>
<meta base="http://static.smdg.ca/videoPlayer/" />
</head>
<body>
<ref src="Unavailable.flv" title="Unavailable" abstract="You are not in a geographic region that has access to this content."/>
</body>
</smil>
Does this help at all?

Thanks for all the help!

corporate_gadfly · September 25, 2012

It helps in narrowing down the problem, but doesn't help with resolving the problem. As I mentioned earlier, most site utils try to mimic what happens in the browser. In this case, I am surmising that the hgtv.ca website probably doesn't follow the same path as the site utility. I will play around with the hgtv.ca website to see how I can bypass making a call to the release.theplatform.com URL (which doesn't like non-Canadian visitors). No promises, time permitting, yadda, yadda, yadda.

Cousin_Jerry · September 25, 2012

that's great gadfly!

Anything you can do to help!

corporate_gadfly · September 25, 2012

unblock.us is definitely doing something different. When viewing hgtv.ca with a US-proxy, I was presented with:

I think you will have to try and see if you can enable unblock.us at your router and see what happens from within mediaportal then.

Cousin_Jerry · September 25, 2012

Thats the way I have it set up now. I've revised the DNS servers on my main router.

Why does it work in the browser and not in Mediaportal? Does the online videos plugin just pull the feeds off the website?

offbyone · September 25, 2012

Browser probably is set to use some proxy. Onlinevideos does not use any proxy settings configured on your browser.

Can Watch Video via Web Browswer but Not in Plugin (1 Viewer)

Cousin_Jerry

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corporate_gadfly

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