home
products
contribute
download
documentation
forum
Home
Forums
New posts
Search forums
What's new
New posts
All posts
Latest activity
Members
Registered members
Current visitors
Donate
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Search titles only
By:
Menu
Log in
Register
Navigation
Install the app
Install
More options
Contact us
Close Menu
Forums
MediaPortal 1
Support
Codecs, External Players
cannot play any video files
Contact us
RSS
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="mm1352000" data-source="post: 1130305" data-attributes="member: 82144"><p>Hello and welcome <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p></p><p>Asking for help is absolutely the right thing to do, and you've done very well to provide log files. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile :)" loading="lazy" data-shortname=":)" /></p><p></p><p>Here's the relevant section of the log files:</p><p>[collapse]</p><p>[2015-03-22 17:00:49,715] [Log ] [MPMain ] [DEBUG] - WindowManager: unroute to MediaPortal.Dialogs.GUIDialogMenu:2012->MediaPortal.GUI.Video.GUIVideoTitle:25</p><p>[2015-03-22 17:00:49,767] [Log ] [MPMain ] [DEBUG] - GUIVideoFiles: Resetting virtual directory</p><p>[2015-03-22 17:00:49,788] [Log ] [MPMain ] [DEBUG] - WakeUpSrv: FolderName = \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi, ShareName = musaicvid, WOL enabled = False</p><p>[2015-03-22 17:00:49,818] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Opening file : \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi</p><p>[2015-03-22 17:00:49,924] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: DLL Version : MediaInfoLib - v0.7.69</p><p>[2015-03-22 17:00:49,925] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: Inspecting media : \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi</p><p>[2015-03-22 17:00:49,925] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Parse speed : 0.3</p><p>[2015-03-22 17:00:49,926] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: FrameRate : 0</p><p>[2015-03-22 17:00:49,927] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Width : 0</p><p>[2015-03-22 17:00:49,928] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Height : 0</p><p>[2015-03-22 17:00:49,930] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: AspectRatio : widescreen</p><p>[2015-03-22 17:00:49,931] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: VideoCodec : [ ".png" ]</p><p>[2015-03-22 17:00:49,931] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Scan type :</p><p>[2015-03-22 17:00:49,932] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: IsInterlaced : False</p><p>[2015-03-22 17:00:49,933] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: VideoResolution : SD</p><p>[2015-03-22 17:00:49,934] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: VideoDuration : 0</p><p>[2015-03-22 17:00:49,934] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: AudioRate : 0</p><p>[2015-03-22 17:00:49,935] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: AudioChannels : 0 [ "0.png" ]</p><p>[2015-03-22 17:00:49,936] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: AudioCodec : [ ".png" ]</p><p>[2015-03-22 17:00:49,937] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: HasAudio : False</p><p>[2015-03-22 17:00:49,938] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: HasVideo : False</p><p>[2015-03-22 17:00:49,938] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: HasSubtitles : False</p><p>[2015-03-22 17:00:49,939] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: NumSubtitles : 0</p><p>[2015-03-22 17:00:49,940] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Closing file : \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi</p><p>[2015-03-22 17:00:49,946] [Log ] [MPMain ] [INFO ] - RefreshRateChanger.AdaptRefreshRate: 'auto refreshrate changer' disabled</p><p>[2015-03-22 17:00:49,948] [Log ] [MPMain ] [INFO ] - g_Player.Play(\\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi Video)</p><p>[2015-03-22 17:00:49,949] [Log ] [MPMain ] [INFO ] - RefreshRateChanger.AdaptRefreshRate: 'auto refreshrate changer' disabled</p><p>[2015-03-22 17:00:49,959] [Error ] [MPMain ] [ERROR] - PlaylistPlayer: *** unable to play - \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi - skipping track!</p><p>[2015-03-22 17:00:50,043] [Log ] [MPMain ] [WARN ] - GUIWindow:OnWindowLoaded: 'C:\ProgramData\Team MediaPortal\MediaPortal\Skin\Titan\dialogOK.xml' is missing control id 11 (window property: btnYes)</p><p>[2015-03-22 17:00:50,048] [Log ] [MPMain ] [DEBUG] - WindowManager: route MediaPortal.GUI.Video.GUIVideoTitle:25->MediaPortal.Dialogs.GUIDialogOK:2002</p><p>[2015-03-22 17:00:50,049] [Log ] [MPMain ] [DEBUG] - DialogWindow: MediaPortal.Dialogs.GUIDialogOK init[/collapse]</p><p></p><p>The fact that the file is accessed via a network share combined with the fact that none of the media information has been retrieved tells me that this is most likely to be an issue with network share access rather than codecs.</p><p></p><p>Are you sure that any security software you have installed (anti-virus, firewall etc.) will allow MediaPortal to access your network?</p><p>Are you sure that you've configured the network share access in such a way that MediaPortal can access it?</p><p></p><p>Regards,</p><p>mm</p></blockquote><p></p>
[QUOTE="mm1352000, post: 1130305, member: 82144"] Hello and welcome :) Asking for help is absolutely the right thing to do, and you've done very well to provide log files. :) Here's the relevant section of the log files: [collapse] [2015-03-22 17:00:49,715] [Log ] [MPMain ] [DEBUG] - WindowManager: unroute to MediaPortal.Dialogs.GUIDialogMenu:2012->MediaPortal.GUI.Video.GUIVideoTitle:25 [2015-03-22 17:00:49,767] [Log ] [MPMain ] [DEBUG] - GUIVideoFiles: Resetting virtual directory [2015-03-22 17:00:49,788] [Log ] [MPMain ] [DEBUG] - WakeUpSrv: FolderName = \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi, ShareName = musaicvid, WOL enabled = False [2015-03-22 17:00:49,818] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Opening file : \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi [2015-03-22 17:00:49,924] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: DLL Version : MediaInfoLib - v0.7.69 [2015-03-22 17:00:49,925] [Log ] [MPMain ] [INFO ] - MediaInfoWrapper.MediaInfoWrapper: Inspecting media : \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi [2015-03-22 17:00:49,925] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Parse speed : 0.3 [2015-03-22 17:00:49,926] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: FrameRate : 0 [2015-03-22 17:00:49,927] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Width : 0 [2015-03-22 17:00:49,928] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Height : 0 [2015-03-22 17:00:49,930] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: AspectRatio : widescreen [2015-03-22 17:00:49,931] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: VideoCodec : [ ".png" ] [2015-03-22 17:00:49,931] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Scan type : [2015-03-22 17:00:49,932] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: IsInterlaced : False [2015-03-22 17:00:49,933] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: VideoResolution : SD [2015-03-22 17:00:49,934] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: VideoDuration : 0 [2015-03-22 17:00:49,934] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: AudioRate : 0 [2015-03-22 17:00:49,935] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: AudioChannels : 0 [ "0.png" ] [2015-03-22 17:00:49,936] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: AudioCodec : [ ".png" ] [2015-03-22 17:00:49,937] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: HasAudio : False [2015-03-22 17:00:49,938] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: HasVideo : False [2015-03-22 17:00:49,938] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: HasSubtitles : False [2015-03-22 17:00:49,939] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: NumSubtitles : 0 [2015-03-22 17:00:49,940] [Log ] [MPMain ] [DEBUG] - MediaInfoWrapper.MediaInfoWrapper: Closing file : \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi [2015-03-22 17:00:49,946] [Log ] [MPMain ] [INFO ] - RefreshRateChanger.AdaptRefreshRate: 'auto refreshrate changer' disabled [2015-03-22 17:00:49,948] [Log ] [MPMain ] [INFO ] - g_Player.Play(\\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi Video) [2015-03-22 17:00:49,949] [Log ] [MPMain ] [INFO ] - RefreshRateChanger.AdaptRefreshRate: 'auto refreshrate changer' disabled [2015-03-22 17:00:49,959] [Error ] [MPMain ] [ERROR] - PlaylistPlayer: *** unable to play - \\Porkfactory\musicvideos\Cat Stevens- Majikat Live\Cat Stevens- Majikat Live.avi - skipping track! [2015-03-22 17:00:50,043] [Log ] [MPMain ] [WARN ] - GUIWindow:OnWindowLoaded: 'C:\ProgramData\Team MediaPortal\MediaPortal\Skin\Titan\dialogOK.xml' is missing control id 11 (window property: btnYes) [2015-03-22 17:00:50,048] [Log ] [MPMain ] [DEBUG] - WindowManager: route MediaPortal.GUI.Video.GUIVideoTitle:25->MediaPortal.Dialogs.GUIDialogOK:2002 [2015-03-22 17:00:50,049] [Log ] [MPMain ] [DEBUG] - DialogWindow: MediaPortal.Dialogs.GUIDialogOK init[/collapse] The fact that the file is accessed via a network share combined with the fact that none of the media information has been retrieved tells me that this is most likely to be an issue with network share access rather than codecs. Are you sure that any security software you have installed (anti-virus, firewall etc.) will allow MediaPortal to access your network? Are you sure that you've configured the network share access in such a way that MediaPortal can access it? Regards, mm [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
MediaPortal 1
Support
Codecs, External Players
cannot play any video files
Contact us
RSS
Top
Bottom