Cannot play avc1 .mkv files in MP (1 Viewer)

Jimbawb

Portal Pro
December 9, 2007
135
3
Home Country
United Kingdom United Kingdom
Please help, when i select the file, nothing happens! Heres posting of the logs:

Error.log:

2008-02-08 20:24:30.421875 [ERROR][MPMain]: VideoPlayer9: Failed to render file -> vmr9
2008-02-08 20:24:31.312500 [ERROR][MPMain]: VideoPlayerVMR9: Exception while cleanuping DShow graph - Object reference not set to an instance of an object. at System.Runtime.InteropServices.Marshal.ReleaseComObject(Object o)
at MediaPortal.Player.VideoPlayerVMR9.Cleanup()
2008-02-08 20:24:31.906250 [ERROR][MPMain]: PlaylistPlayer: *** unable to play - E:\MEDIAPORTAL1\Videos\Films\lost_temp\Episode 2.mp4 - skipping track!


Mediaportal.log:

2008-02-08 20:24:29.593750 [Info.][MPMain]: Loading external players plugins
2008-02-08 20:24:29.609375 [Info.][MPMain]: found plugin:MediaPortal.WinampPlayer.WinampPlugin in C:\Program Files\Team MediaPortal\MediaPortal\Plugins\ExternalPlayers\ExternalPlayers.dll
2008-02-08 20:24:29.609375 [Info.][MPMain]: player:Winamp. author: int_20h
2008-02-08 20:24:29.609375 [Info.][MPMain]: found plugin:MediaPortal.ITunesPlayer.ITunesPlugin in C:\Program Files\Team MediaPortal\MediaPortal\Plugins\ExternalPlayers\ExternalPlayers.dll
2008-02-08 20:24:29.609375 [Info.][MPMain]: player:iTunes. author: Frodo
2008-02-08 20:24:29.609375 [Info.][MPMain]: found plugin:MediaPortal.FoobarPlugin.FoobarPlugin in C:\Program Files\Team MediaPortal\MediaPortal\Plugins\ExternalPlayers\ExternalPlayers.dll
2008-02-08 20:24:29.609375 [Info.][MPMain]: player:Foobar2000. author: int_20h/rtv
2008-02-08 20:24:29.609375 [Info.][MPMain]: VideoPlayer:play E:\MEDIAPORTAL1\Videos\Films\lost_temp\Episode 2.mp4
2008-02-08 20:24:29.687500 [Info.][MPMain]: vmr9:ctor()
2008-02-08 20:24:29.687500 [Info.][MPMain]: vmr9:ctor() done:True
2008-02-08 20:24:29.687500 [Info.][MPMain]: VideoPlayerVMR9: Enabling DX9 exclusive mode
2008-02-08 20:24:29.687500 [Info.][MPMain]: Main: DX exclusive mode: True
2008-02-08 20:24:29.687500 [Info.][MPMain]: Main: Goto fullscreen: True
2008-02-08 20:24:29.687500 [Info.][MPMain]: D3D: BuildPresentParamsFromSettings using 60Hz as RefreshRate
2008-02-08 20:24:29.734375 [Info.][MPMain]: fonts.SetDevice()
2008-02-08 20:24:29.734375 [Info.][MPMain]: vmr9:addvmr9
2008-02-08 20:24:29.734375 [Info.][MPMain]: EVR-Flag is set to False
2008-02-08 20:24:30.312500 [Info.][MPMain]: VMR9Helper: enabled YUV mixing - No DX Error
2008-02-08 20:24:30.312500 [Info.][MPMain]: VMR9: now active
2008-02-08 20:24:30.312500 [Info.][MPMain]: VMR9Helper:Vmr9 Added
2008-02-08 20:24:30.328125 [Info.][MPMain]: added filter:ffdshow Video Decoder to graph
2008-02-08 20:24:30.328125 [Info.][MPMain]: added filter:MPA Decoder Filter to graph
2008-02-08 20:24:30.343750 [Info.][MPMain]: add filter:Realtek HD Audio output to graph clock:False
2008-02-08 20:24:30.343750 [Info.][MPMain]: DirectShowUtils: found renderer - Realtek HD Audio output
2008-02-08 20:24:30.359375 [Info.][MPMain]: DirectShowUtils: Passed removing audio renderer
2008-02-08 20:24:30.359375 [Info.][MPMain]: DirectShowUtils: Passed finding Audio Renderer
2008-02-08 20:24:30.359375 [Info.][MPMain]: added filter:Realtek HD Audio output to graph
2008-02-08 20:24:30.421875 [Info.][MPMain]: VideoPlayer9: Failed to render file -> vmr9
2008-02-08 20:24:30.421875 [Info.][MPMain]: player:ended
2008-02-08 20:24:30.421875 [Info.][MPMain]: VideoPlayer9:cleanup DShow graph
2008-02-08 20:24:30.421875 [Info.][MPMain]: vmr9:Dispose
2008-02-08 20:24:30.437500 [Info.][MPMain]: VMR9: not active
2008-02-08 20:24:30.437500 [Info.][MPMain]: planescene: PresentImage()
2008-02-08 20:24:30.437500 [Info.][MPMain]: PlaneScene: PresentImage() dispose surfaces
2008-02-08 20:24:30.437500 [Info.][MPMain]: VMR9:ReleaseComObject():0
2008-02-08 20:24:30.437500 [Info.][MPMain]: planescene: PresentImage()
2008-02-08 20:24:30.437500 [Info.][MPMain]: PlaneScene: PresentImage() dispose surfaces
2008-02-08 20:24:31.312500 [Info.][MPMain]: VideoPlayerVMR9: Exception while cleanuping DShow graph - Object reference not set to an instance of an object. at System.Runtime.InteropServices.Marshal.ReleaseComObject(Object o)
at MediaPortal.Player.VideoPlayerVMR9.Cleanup()
2008-02-08 20:24:31.312500 [Info.][MPMain]: VideoPlayerVMR9: Disabling DX9 exclusive mode
2008-02-08 20:24:31.312500 [Info.][MPMain]: Main: DX exclusive mode: False
2008-02-08 20:24:31.312500 [Info.][MPMain]: Main: Goto windowed mode: False
2008-02-08 20:24:31.843750 [Info.][MPMain]: fonts.SetDevice()
2008-02-08 20:24:31.906250 [Info.][MPMain]: PlaylistPlayer: *** unable to play - E:\MEDIAPORTAL1\Videos\Films\lost_temp\Episode 2.mp4 - skipping track!
2008-02-08 20:24:34.156250 [Info.][MPMain]: TexturePacker: disposing texture:199
2008-02-08 20:24:34.156250 [Info.][MPMain]: TexturePacker: disposing texture:198
2008-02-08 20:24:34.156250 [Info.][MPMain]: TexturePacker: disposing texture:197
2008-02-08 20:24:34.156250 [Info.][MPMain]: TexturePacker: disposing texture:194
2008-02-08 20:24:34.171875 [Info.][MPMain]: Main: Exiting


Thanks in advance, i'd really like to get this working :)

Oh, also note i just tried renaming the file to .mp4 to see if it made any difference, it was originally a .mkv file.
 

AvanCade

Portal Member
June 22, 2007
8
0
Home Country
Netherlands Netherlands
I have got the exact same problem. With the exact same error lines. In MediaPortal II and Windows (w/o MediaPortal) it runs fine. So I do have the right codecs for the job.
 

Marvman

Retired Team Member
  • Premium Supporter
  • November 14, 2007
    1,163
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    Did you guys install Haali Media splitter, thats a must have to play mkv-files in MP.
     

    Jimbawb

    Portal Pro
    December 9, 2007
    135
    3
    Home Country
    United Kingdom United Kingdom
    *slaps forehead*... that fixed it :) I didn't realise we had to install extra codecs despite windows playing them. Cheers!
     

    AvanCade

    Portal Member
    June 22, 2007
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    0
    Home Country
    Netherlands Netherlands
    For me it didnt fix it.

    Error log:
    2008-02-09 17:38:03.859375 [ERROR][MPMain]: VideoPlayer9: Failed to render file -> vmr9
    2008-02-09 17:38:04.578125 [ERROR][MPMain]: VideoPlayerVMR9: Exception while cleanuping DShow graph - De objectverwijzing is niet op een exemplaar van een object ingesteld. bij System.Runtime.InteropServices.Marshal.ReleaseComObject(Object o)
    bij MediaPortal.Player.VideoPlayerVMR9.Cleanup()
    2008-02-09 17:38:04.703125 [ERROR][MPMain]: PlaylistPlayer: *** unable to play - C:\Episodes2\Rambo.1.mkv - skipping track!

    MediaPortal log:
    2008-02-09 17:38:00.750000 [Debug][MPMain]: GUIVideoFiles: SelectCurrentItem - nothing to do for item -1
    2008-02-09 17:38:03.312500 [Debug][MPMain]: VirtualDirectory: this file is not remote
    2008-02-09 17:38:03.406250 [Debug][MPMain]: CommandProcessor: add cmd: MediaPortal.TV.Recording.StopRadioCommand #1
    2008-02-09 17:38:03.406250 [Info.][MPMain]: g_Player.Play(C:\Episodes2\Rambo.1.mkv)
    2008-02-09 17:38:03.406250 [Info.][6]: Command:confused:top radio
    2008-02-09 17:38:03.406250 [Info.][MPMain]: VideoPlayer:play C:\Episodes2\Rambo.1.mkv
    2008-02-09 17:38:03.437500 [Info.][6]: Commandprocessor: MediaPortal.TV.Recording.StopRadioCommand failed reason: Geen tunerkaart geinstalleerd time: 0 msec
    2008-02-09 17:38:03.437500 [Info.][MPMain]: vmr9:ctor()
    2008-02-09 17:38:03.437500 [Info.][MPMain]: vmr9:ctor() done:True
    2008-02-09 17:38:03.437500 [Info.][MPMain]: VideoPlayerVMR9: Enabling DX9 exclusive mode
    2008-02-09 17:38:03.437500 [Info.][MPMain]: Main: DX exclusive mode: True
    2008-02-09 17:38:03.437500 [Info.][MPMain]: Main: Goto fullscreen: True
    2008-02-09 17:38:03.437500 [Debug][MPMain]: D3D: Switch to exclusive mode - Playing media: False
    2008-02-09 17:38:03.437500 [Info.][MPMain]: D3D: BuildPresentParamsFromSettings using 60Hz as RefreshRate
    2008-02-09 17:38:03.484375 [Debug][MPMain]: D3D: Switched to exclusive mode successfully
    2008-02-09 17:38:03.484375 [Info.][MPMain]: fonts.SetDevice()
    2008-02-09 17:38:03.484375 [Info.][MPMain]: vmr9:addvmr9
    2008-02-09 17:38:03.484375 [Info.][MPMain]: EVR-Flag is set to False
    2008-02-09 17:38:03.578125 [Info.][MPMain]: VMR9Helper: enabled YUV mixing - No DX Error
    2008-02-09 17:38:03.578125 [Info.][MPMain]: VMR9: now active
    2008-02-09 17:38:03.578125 [Info.][MPMain]: VMR9Helper:Vmr9 Added
    2008-02-09 17:38:03.593750 [Info.][MPMain]: added filter:CoreAVC Video Decoder to graph
    2008-02-09 17:38:03.593750 [Info.][MPMain]: added filter:AC3Filter to graph
    2008-02-09 17:38:03.593750 [Info.][MPMain]: add filter:confused:oundMAX HD Audio O to graph clock:False
    2008-02-09 17:38:03.593750 [Info.][MPMain]: DirectShowUtils: found renderer - SoundMAX HD Audio O
    2008-02-09 17:38:03.718750 [Info.][MPMain]: DirectShowUtils: Passed removing audio renderer
    2008-02-09 17:38:03.718750 [Info.][MPMain]: DirectShowUtils: Passed finding Audio Renderer
    2008-02-09 17:38:03.718750 [Info.][MPMain]: added filter:confused:oundMAX HD Audio O to graph
    2008-02-09 17:38:03.734375 [Info.][MPMain]: added filter:DirectVobSub (auto-loading version) to graph
    2008-02-09 17:38:03.812500 [Info.][MPMain]: planescene: PresentImage()
    2008-02-09 17:38:03.812500 [Info.][MPMain]: PlaneScene: PresentImage() dispose surfaces
    2008-02-09 17:38:03.828125 [Info.][MPMain]: planescene: PresentImage()
    2008-02-09 17:38:03.828125 [Info.][MPMain]: PlaneScene: PresentImage() dispose surfaces
    2008-02-09 17:38:03.859375 [Info.][MPMain]: VideoPlayer9: Failed to render file -> vmr9
    2008-02-09 17:38:03.859375 [Info.][MPMain]: player:ended
    2008-02-09 17:38:03.859375 [Info.][MPMain]: VideoPlayer9:cleanup DShow graph
    2008-02-09 17:38:03.859375 [Info.][MPMain]: vmr9:Dispose
    2008-02-09 17:38:03.859375 [Info.][MPMain]: VMR9: not active
    2008-02-09 17:38:03.859375 [Info.][MPMain]: planescene: PresentImage()
    2008-02-09 17:38:03.859375 [Info.][MPMain]: PlaneScene: PresentImage() dispose surfaces
    2008-02-09 17:38:03.859375 [Info.][MPMain]: planescene: PresentImage()
    2008-02-09 17:38:03.859375 [Info.][MPMain]: PlaneScene: PresentImage() dispose surfaces
    2008-02-09 17:38:03.859375 [Info.][MPMain]: VMR9:ReleaseComObject():0
    2008-02-09 17:38:03.859375 [Info.][MPMain]: planescene: PresentImage()
    2008-02-09 17:38:03.859375 [Info.][MPMain]: PlaneScene: PresentImage() dispose surfaces
    2008-02-09 17:38:04.578125 [Info.][MPMain]: VideoPlayerVMR9: Exception while cleanuping DShow graph - De objectverwijzing is niet op een exemplaar van een object ingesteld. bij System.Runtime.InteropServices.Marshal.ReleaseComObject(Object o)
    bij MediaPortal.Player.VideoPlayerVMR9.Cleanup()
    2008-02-09 17:38:04.578125 [Info.][MPMain]: VideoPlayerVMR9: Disabling DX9 exclusive mode
    2008-02-09 17:38:04.578125 [Info.][MPMain]: Main: DX exclusive mode: False
    2008-02-09 17:38:04.578125 [Info.][MPMain]: Main: Goto windowed mode: False
    2008-02-09 17:38:04.578125 [Debug][MPMain]: D3D: Switch to windowed mode - Playing media: False
    2008-02-09 17:38:04.640625 [Debug][MPMain]: D3D: Switched to windowed mode successfully
    2008-02-09 17:38:04.640625 [Info.][MPMain]: fonts.SetDevice()
    2008-02-09 17:38:04.703125 [Info.][MPMain]: PlaylistPlayer: *** unable to play - C:\Episodes2\Rambo.1.mkv - skipping track!

    Rambo 2 does work. And the only difference in codec and such is that Rambo 1 has subs integrated.
     

    HeldDown

    Portal Member
    February 8, 2008
    6
    0
    Okay, I've followed the guide closely and don't have CCP installed and I STILL can't play about half my mkv files. Any ideas?
     

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