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<blockquote data-quote="pilehave" data-source="post: 867659" data-attributes="member: 71550">I would suggest a screenshot of the issue,and attach log-files here:&nbsp;<ol>
<li data-xf-list-type="ol">use the &quot;MediaPortal Debug&quot; shortcut from your Windows Start Menu (Team MediaPortal/MediaPortal) to start MediaPortal using the <a href="http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog" target="_blank">WatchDog </a>Debug tool.</li>
<li data-xf-list-type="ol">Inside the new window which will then open, select the first option &quot;Report a bug to Team MediaPortal&quot;, which will start MediaPortal in a special debug mode, using the default skin and distributed plugins only.</li>
<li data-xf-list-type="ol">Reproduce the issue and close MediaPortal afterwards. 
Note:&nbsp; Debug mode automatically disables all extensions and uses the Default/Wide skin to ensure your issue is not produced by an extension.</li>
<li data-xf-list-type="ol">A MediaPortalLogs_&lt;Date&gt;_&lt;Time&gt;.zip file will be automatically created.</li>
<li data-xf-list-type="ol">Please attach it to your thread/post.</li>
</ol></blockquote>

[QUOTE="pilehave, post: 867659, member: 71550"] I would suggest a screenshot of the issue,and attach log-files here: [LIST=1] [*]use the "[B]MediaPortal Debug[/B]" shortcut from your Windows Start Menu ([FONT=courier new]Team MediaPortal/MediaPortal[/FONT]) to start MediaPortal using the [URL='http://wiki.team-mediaportal.com/1_MEDIAPORTAL_1/18_Contribute/2_Testing_and_Bug_Reports/WatchDog']WatchDog [/URL]Debug tool. [*]Inside the new window which will then open, select the first option [B]"Report a bug to Team MediaPortal"[/B], which will start MediaPortal in a special debug mode, using the default skin and distributed plugins only. [*]Reproduce the issue and close MediaPortal afterwards. [B]Note[/B]: Debug mode automatically disables all extensions and uses the Default/Wide skin to ensure your issue is not produced by an extension. [*]A [FONT=courier new]MediaPortalLogs_<Date>_<Time>.zip[/FONT] file will be automatically created. [*]Please attach it to your thread/post. [/LIST] [/QUOTE]

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