Crash with black screen/audio popping when recording two shows

Discussion in '1.3.x' started by Coblica427, May 21, 2013.

  1. Coblica427

    Coblica427 Portal Member

    March 24, 2013
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    Dallas, Texas
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    Home Country:
    United States of America United States of America
    MediaPortal Version: 1.3.0

    I've been getting some crashes recently that I believe are caused by MP, due to all hardware testing out fine. It happens commonly when recording two shows at once or when playing back a recorded show. Whenever this occurs the screen goes black and the audio starts popping intermittently (no audio or video coming through), and I have to hard shut down my computer and restart. I've attached the logs after a restart when it happened, couldn't get it to reproduce in debug mode.

    Tuner is an HDHomerun and computer was built about a month ago.

    Steps to Reproduce:
    Start MP, record two shows at once and eventually it'll crash and I'll have to hard reboot
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  3. tourettes
    • Premium Supporter

    tourettes Retired Team Member

    January 7, 2005
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    As MediaPortal runs only on user level it is not able to cause BSOD or freeze the PC completely.

    As the audio gets looping it is pointing to a really low level issue - my guess would be the tuner drivers as psisdecd.dll is listed in the event log side.
  4. mm1352000
    • Team MediaPortal

    mm1352000 Development Group

    September 1, 2008
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    Home Country:
    New Zealand New Zealand
    It is really strange to have a crash while recording.
    You're saying only the TV service or MP is crashing, right? Not a BSOD?
    There are some older references to psisdecd.dll in the logs... but the HDHomeRun drivers are usually pretty robust.
    I wonder if something is overheating.
    Did you check your HDDs?

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