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<blockquote data-quote="RoChess" data-source="post: 786898" data-attributes="member: 18896">This is what log files are for, unless you want to ship your computer to somebody that can help <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin&nbsp; &nbsp; :D" loading="lazy" data-shortname=":D" />Enable debug-mode for the log files in MediaPortal configuration, and keep gathering log files until it happens again. The moment you need to capture is when the movie 'dissapears', as the re-import obviously is working well.So you will need to constantly verify if the movie is still there, and the moment it is gone, you close MediaPortal, zip up *ALL* the log files and provide them in a response to this thread.Hopefully the log files will then contain all the information to solve the mystery.PS: Everytime you close/re-open MediaPortal new log files are made, but there is sometimes one older log file kept via .log.old, however the best thing to do is to capture the event in a fresh log file to be sure the event took place. So you have to keep using it until you know 100% sure that a movie that was there when you started dissapeared before you closed MediaPortal. An easy way to do this would be to open the &quot;All Movies&quot; view and write down the total movies amount everytime you start your HTPC. Then before you plan to shut it down, you check to see if that number is still the same. If it is not, then you ZIP up those log files.</blockquote>

[QUOTE="RoChess, post: 786898, member: 18896"] This is what log files are for, unless you want to ship your computer to somebody that can help :D Enable debug-mode for the log files in MediaPortal configuration, and keep gathering log files until it happens again. The moment you need to capture is when the movie 'dissapears', as the re-import obviously is working well. So you will need to constantly verify if the movie is still there, and the moment it is gone, you close MediaPortal, zip up *ALL* the log files and provide them in a response to this thread. Hopefully the log files will then contain all the information to solve the mystery. PS: Everytime you close/re-open MediaPortal new log files are made, but there is sometimes one older log file kept via .log.old, however the best thing to do is to capture the event in a fresh log file to be sure the event took place. So you have to keep using it until you know 100% sure that a movie that was there when you started dissapeared before you closed MediaPortal. An easy way to do this would be to open the "All Movies" view and write down the total movies amount everytime you start your HTPC. Then before you plan to shut it down, you check to see if that number is still the same. If it is not, then you ZIP up those log files. [/QUOTE]

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