Drive not being scanned (Error:Could not get required volume information) (1 Viewer)

[mikimou]

Hi,

I have a mapped (Y: ) usb drive that has always been scanned by Moving Pictures perfectly till yesterday. Now I get this error:

Error [ DBImportPath]: Canceled scan for 'Y:\CINE': Could not get required volume information

I can read, write, delete, and Moving Pictures even plays, from that drive.

Rebooted pc and drive, Moving Pictures scans other drives with ease.

Any idea what could be causing this?

Thanks.

BTW, aren't filters in BETA 2 amazing?

 

[fforde]

Can you please attach full debug log files? And did this issue begin after updating to a recent version? You're on 1.0 Beta 2, were things working fine in Beta 1?

 

[mikimou]

Hi,

I use beta 2, and after I installed it that drive was still being scanned correctly. I added a custom xml scraper and I can't remember if that drive was ok after that, but I uninstalled it now, ran MP again and I'm still in the same situation. I am attaching the logs.

Oh, and thanks for your interest

 

[mikimou]

UPDATE:

The problem seems to reside in my external HD, it reports its volume number as 0000-0000 (e.g when typing vol on a prompt) I don't know if it has always been that way.

Anyway, I tried changing the volume id by using VolumeId. Unfortunately it says it changed the volume serial number, but it doesn't, so I seem to be stuck with 0000-0000.

The other way to change a volume id is through formatting, but we are talking about a 2TB drive, I'd rather not do that yet.

There's no way the parser could avoid checking the volume id, right?

Oh! well, I'll keep trying to change the Id.

 

[fforde]

Moving Pictures uses volume ID as a part of a unique identifier for a movie. This is what allows us to detect the difference between a movie just being offline and a movie being removed from the drive. Sorry mikimou. We could look at some alternate approaches that allows for non-unique volume IDs, but this would be a non-trivial change to the code base. So I think by the time we addressed it, the problem would no longer be an issue for you.

That being said if you would like us to look into a work around in the code, create an issue on our tracker and we will devote some time to it leading up to Moving Pictures 1.1.

 

[mikimou]

UPDATE:

Ok, didn't fix it but found a workaround, I don't know if it has side effects when deleting movies, so far all I've tested seems ok.

I couldn't change the volume serial, there's something wrong with my usb drive; I'm not even sure that after formatting it its serial will change from 0000-0000 to any other number. Anyway.

Solution:
Vista has Symlinks (mklink command) so I created a softlink from a folder D:\Movies (on a drive with a perfect serial number) to the Y:\ unit (the drive with no serial). Works like a charm so far.


That made me think P I know) that it could be a good practice to install Mediaportal on, say, C: then create a c:\Movies and Symlink all folders and drives containing movies (external, network or internal) inside c:\Movies (c:\Movies\Drive1, c:\Movies\drive2\Cinema, etc.). Then if you move your files/drive letters/folders around you just point the symlink to the new locations and the database should keep the indexed movies, shouldn't it? Anyway, just a theory.

Example on Vista (not an option on XP):

c:> mklink /D D:\Movies\MoviesOnYDrive\ Y:\

Now when I go to D:\Movies I find a MoviesOnYDrive folder that contains everything on Y:

Thanks for offering looking for a workaround.

I can enjoy the superb Moving Pictures again .

--
Just in case, symlinks are not the same as shortcuts. Another option would be hardlinks or ntfs mounting points (just thinking aloud) or even opening your drive and using a soldering iron to link the...
I was so desperate it semeed an option at one point.

 

[Johnny M.]

hmm, it's getting late and I'm not sure if I understand your answer completly, but I had a simular problem:
'Canceled scan for 'Z:\film': Could not get required volume information.'.

The trick for me was not to scan for z:\ but to give in the correct name of the network drive \\storage\....