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<blockquote data-quote="BrotMonster" data-source="post: 1129205" data-attributes="member: 67023">Firstly thanks for you helpful reply.I will email the installers, hopefully they can explain how they configured the system.Do you know if it's possible to do a full scan of a broad range of frequencies (I understand this could take hours)?I think my original post regarding the multi-switch was not as complete as it could have been, sorry. I got the multi-switch type off the invoice. The building consists of 48 apartments and the installers used&nbsp; 3 x 16 port multi-switch and 2 x 8 port multi-switch. I assume from this setup it is possible to connect 3 satellites. This is confirmed as my set-top box is able to receive the channels but not the tuner card in MediaPortal.As the set-top box can get the German channels (including VOX), would I be correct in thinking as a test I could search 1 satellite with all the different DiSEqC settings and it should be able to find these channels?I did these tests:<img src="https://dl.dropboxusercontent.com/u/2043796/MediaPortal-SatelliteSettings-1.JPG" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <img src="https://dl.dropboxusercontent.com/u/2043796/MediaPortal-SatelliteSettings-2.JPG" alt="" class="fr-fic fr-dii fr-draggable " style="" /> but I could not get it to find VOX:<img src="https://dl.dropboxusercontent.com/u/2043796/No%20VOX.JPG" alt="" class="fr-fic fr-dii fr-draggable " style="" /> This would indicate to me that I need to set some advanced options in order to receive these channels.Thanks again for your time and help <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite1" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="BrotMonster, post: 1129205, member: 67023"] Firstly thanks for you helpful reply. I will email the installers, hopefully they can explain how they configured the system. Do you know if it's possible to do a full scan of a broad range of frequencies (I understand this could take hours)? I think my original post regarding the multi-switch was not as complete as it could have been, sorry. I got the multi-switch type off the invoice. The building consists of 48 apartments and the installers used 3 x 16 port multi-switch and 2 x 8 port multi-switch. I assume from this setup it is possible to connect 3 satellites. This is confirmed as my set-top box is able to receive the channels but not the tuner card in MediaPortal. As the set-top box can get the German channels (including VOX), would I be correct in thinking as a test I could search 1 satellite with all the different DiSEqC settings and it should be able to find these channels? I did these tests: [IMG]https://dl.dropboxusercontent.com/u/2043796/MediaPortal-SatelliteSettings-1.JPG[/IMG] [IMG]https://dl.dropboxusercontent.com/u/2043796/MediaPortal-SatelliteSettings-2.JPG[/IMG] but I could not get it to find VOX: [IMG]https://dl.dropboxusercontent.com/u/2043796/No%20VOX.JPG[/IMG] This would indicate to me that I need to set some advanced options in order to receive these channels. Thanks again for your time and help :) [/QUOTE]

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